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Bell Honda
Phoenix, AZ
2,097 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,097 reviews
April 19, 2015
Excellent Experience I just purchased a new Honda Accord from Bell Honda and I was extremely happy with the experience of working with Shawn Hicks in Sales and Iron Gastel I just purchased a new Honda Accord from Bell Honda and I was extremely happy with the experience of working with Shawn Hicks in Sales and Iron Gastelum in Finance. Shawn is a very experienced sales person who knows his business like few I have ever worked with. He worked in a diligent and very professional manner to make the deal work for all parties. Shawn treated me with respect throughout the whole process and never pressured me. Iron also was instrumental in making the deal happen and I appreciate his professionalism as well. Overall, just a great experience and I highly recommend Shawn and Iron. More
by Walter
Employees Worked With
Iron Gastelum
April 15, 2015
I was so impressed with this car dealership. The sales man Dave Cook was like no other sales person I have ever met, outstanding. No high pressure sales person, just a very nice honest man. Tha The sales man Dave Cook was like no other sales person I have ever met, outstanding. No high pressure sales person, just a very nice honest man. Thank you Bell Honda. More
by Kathy J.
Employees Worked With
Dave Cook
April 06, 2015
Consistently satisfied I have been a dedicated Honda person for the last year and I am continually happy with the service I receive each visit. I have been able to work with I have been a dedicated Honda person for the last year and I am continually happy with the service I receive each visit. I have been able to work with Anthony Strope for all my service needs. Every visit he is very personable, attentive, effective and always does his best to find me deals when he can. I have recommended him in the past to friends because of his reliable performance. Thanks to him, I wouldn't think to take my car else for service. More
by Claud03
Employees Worked With
Anthony Strope , Anthony Strope
March 20, 2015
Service Department My car was there 12 days, paid $1,300 less then a year ago for the check engine light, been there 4 times keeps coming on, asked for a rental was trea My car was there 12 days, paid $1,300 less then a year ago for the check engine light, been there 4 times keeps coming on, asked for a rental was treated like a criminal. Remember you are in a "FREE" rental mam. Excuse me for having my car there for 12 days and you people still can't tell me what's wrong with it. Maybe I would know something if someone wouldn't go longer then 5 days without calling me with an update. Then when I return the "FREE" rental and pick up my care-still with no answers, then next morning the battery is dead...and they try to blame me or my kids saying we left a light on or a door open all night. WOW!!! Even after talking to supervisors and managers you still get xxxx on. My family is no longer customers at Bell Honda after being treated this way. More
by sarahblais
Employees Worked With
Bryan Stevens, Gwen, Bryan Stevens
March 18, 2015
Best Sales Person but avg Sales office I and my wife were on a car hunt during end of January 2015 and start of February 2015. We had nothing specific in mind and we were just looking for a I and my wife were on a car hunt during end of January 2015 and start of February 2015. We had nothing specific in mind and we were just looking for a nice car which we both can drive and a good deal. We roamed around to many car agencies, selling used and new cars. While crossing Bell Honda, I told my wife let's just check this place too. We went in and were greeted on the door by Camille Volcy. He was very polite, soft spoken and the respect reciprocated both ways. He showed us some cars and we test drove Civic Coupe. It was indeed a very good driving experience. It was smooth; my wife liked the space in the car (usually the problem with coupes). Still, I was not sure of purchasing the car then and there. I made it very clear to Camille. Later we sat down on Camille's desk, he was not trying to push the deal down our throats, he was polite and logical. He asked me to check online for the prices and tell me your price. He was not behaving like other desperate sales persons but he was moreover like a counselor/consultant. At the end of the whole conversation, he gave us a very good deal which we could not refuse. So, from the mindset not buying a car today to I bought the car. The transition was because of only one reason Camille. Overall, we had an awesome experience, even after purchase of the car. Whenever we needed some information or help, Camille was there promptly. He is an awesome sales person and gem of a person. We really liked his behavior. I would give 10 out of 10 for him. I would recommend anybody looking to buy car from Bell Honda, go for Camille. More
by Ankit
Employees Worked With
Camille Volcy
March 03, 2015
Another Happy Customer I just purchased a new Honda Accord and the sales experience was quite good. My salesperson (Roy Freda) was honest and low pressure. They offered a I just purchased a new Honda Accord and the sales experience was quite good. My salesperson (Roy Freda) was honest and low pressure. They offered a price I couldn't argue with and negotiated on the extras. I have serviced my vehicles at this dealership for years and I find them to be accurate and honest. I didn't even consider going anywhere else for my new vehicle and that is rare. Give them a try, I think you will be pleased. I'm a repeat customer for good reason. More
by Kerry P
Employees Worked With
Gordon Sinclair, Matt Barry, Roy Freda, Roy Freda
March 01, 2015
Happy Customer Steve Emery is an excellent Service Manager. I have been having my car serviced here for the past seven years, and I wouldn't go anywhere else. Hone Steve Emery is an excellent Service Manager. I have been having my car serviced here for the past seven years, and I wouldn't go anywhere else. Honest, dependable, and reliable. Highly recommend! More
by Mary Lou
Employees Worked With
Steve Emery
February 04, 2015
wonderful. Seriously nice experience. I've dealt with rude and arrogant salesmen in the past and anticipated another this go round but Shawn was perfect. Not "cr Seriously nice experience. I've dealt with rude and arrogant salesmen in the past and anticipated another this go round but Shawn was perfect. Not "creepy friendly" or "cold and condescending". Engaged in good conversation filled with massive amounts of information on the car I purchased. Everyone from financing to the guy that saved us when we ran out of gas on a test drive was wonderful. Very friendly and helpful family they have at bell honda. I will be back. More
by William
Employees Worked With
Ramsey Margary
January 26, 2015
Another pleasant experience with Anthony Strope. The downside of having your car serviced is that you know you're always going to spend some money. Whether it be a simple oil change or a major mechan The downside of having your car serviced is that you know you're always going to spend some money. Whether it be a simple oil change or a major mechanical repair, you need to be able to trust that your service advisor has you and your car's best interest at heart. I have had a wide spectrum of repairs done on my 11 year old Civic, and Anthony has surpassed all my expectations when it comes to service advisors. I once stopped going to Bell Honda for my car's maintenance due to a bad experience with another service advisor who is no longer there. Thanks to Anthony, I'm happy and very much satisfied to be coming to Bell Honda for all my car's needs once again. Thank you Anthony for always offering great customer service! More
by RM Torno
Employees Worked With
Anthony Strope, Anthony Strope
January 15, 2015
I won't buy Another Car From Bell Honda Not Buying another car from bell Honda.! On DEC 20th I stop at the dealer I explain to my Sells man very clearly my situation with Honda financial to Not Buying another car from bell Honda.! On DEC 20th I stop at the dealer I explain to my Sells man very clearly my situation with Honda financial to avoid any call back on returning the car for not being approved or car loan funded. That day one of the "big shots" were at the dealers to promote more car sales and I explain him again my situation and he told to the sells guy that he had a friend on a bank and that will be no problem from them to get me in to a car loan.!! Yeyy But guess what, on DEC 29th I got the call for return the car :-( . I been buying car from bell Honda since 2011 and I was suppose an a VIP customer for all the cars that I brought from them (6) on total. So is sad that they play games with the customer telling you lies and I'm tired for all this xx. I WON'T BUY ANOTHER CAR FROM BELL HONDA.!! BTW: Yesterday Jan the 14th, the Customer Relation Director Jackie Stevens got on touch with me via Facebook to share my experience with Her, I was trying to reach Her twice via e-mail But until Today no response at all..! Is That Called Customer Care? More
by josber0117
Employees Worked With
Rodrigo
