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Bell Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.5
3,560 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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701 W. Bell Rd.

Phoenix, AZ

85023

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Showing 3,560 reviews

March 20, 2025

Clean, courteous, professional and friendly. The only place i go for Honda service. 5 gold stars. More

by GARRETTSIMPSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Bell Honda responded

Thank you so much for the 5-star review! We're thrilled to hear that you've had such a positive experience with our team. It's great to know you trust us for your Honda service, and we truly appreciate your continued support. Looking forward to seeing you again!

March 20, 2025

Felt pressured to buy Transmission fluid and brake fluid even though neither are recommended before 60,000 miles after doing some research. Also, I came in to patch a hole in my tire and the report said no More

by TJPIE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Faith
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Mar 24, 2025 -

Bell Honda responded

We understand your concerns about the pressure to purchase transmission and brake fluid, as well as the charge for the tire patch. We strive to provide transparent service and appreciate your insights. For further assistance, please reach out to Trish Viramontez at TViramontez@vtaig.com.

March 20, 2025

They answered all our questions and concerns. And they did not try to up sale. The paperwork was painlessly fast. One of the better experiences that I have had in the 30 years I have in buying More

by MENDF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla
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Mar 21, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're so glad to hear that our team addressed all your questions and concerns without any pressure to upsell. It's great that the paperwork process was quick and easy for you. We're especially happy that Perla was able to make your experience so positive. We truly appreciate your kind words and look forward to assisting you again in the future!

March 20, 2025

Es una empresa Q ayuda a las personas q salgan satisfechas y tienen muy buen trata personal More

by ncely779
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Bell Honda responded

Thank you for your kind words! We're so glad to hear that you felt well taken care of and satisfied with your experience. Providing excellent personal treatment is something we strive for, and it's great to know we met your expectations. We appreciate your feedback and hope to see you again soon!

March 20, 2025

I did three service over there First time meter was not reset. Second time there was no top up of any fluid. Third time they imposed 3% service charge on credit card, also no top up of any fluid as well More

by LOPEZJAKE606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Hansmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 24, 2025 -

Bell Honda responded

It’s disappointing to hear about these repeated issues during your visits. A properly reset meter, fluid top-offs, and transparent pricing should be standard, not exceptions. We’d appreciate the opportunity to review this further—please reach out to Trish Viramontez at TViramontez@vtaig.com so we can address your concerns directly.

March 19, 2025

Our service advisor got our pilot in as scheduled and service was completed that day as promised! Our advisor was polite, helpful, friendly and professional! More

by BOBCHERYLGODRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Harwood was our Service Advisor. He deserves a 5 star rating!
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Mar 20, 2025 -

Bell Honda responded

Thank you for sharing your experience! We're so glad to hear that your service was completed as promised and that your advisor was polite, helpful, friendly, and professional. We always aim to provide excellent service, and it's great to know we met your expectations. If you need anything in the future, feel free to reach out!

March 18, 2025

Absolutely better experience than before. The service was outstanding, and the atmosphere was so welcoming. Highly recommend! Had a fantastic experience with the car salesman! Super knowledg More

by QueenBee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Underwood
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Mar 18, 2025 -

Bell Honda responded

Thank you! We’re thrilled to hear you had such a positive experience with our team. Your feedback about our service and atmosphere means a lot to us. We look forward to welcoming you back soon!

March 17, 2025

Hud and his team including Jake are great. Service team as well including Tanner. Thank you. EJ Halvorson More

by ejhalvo11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mihui Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 18, 2025 -

Bell Honda responded

EJ, thank you for taking the time to share your feedback. We're thrilled that Hud, Jake, and Tanner provided you with great service. Thanks for recognizing our team!

March 17, 2025

Always friendly and explain services in advance. Why 15 words? I am brief but thorough and this 15 words is much more annoying than anything the dealership would ever do. More

by DUTKA.DEMKO
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 18, 2025 -

Bell Honda responded

We're so happy to hear you feel welcomed by our friendly team and find our service explanations clear. Your time is valuable, and we appreciate your straightforward feedback.

March 16, 2025

They are very customer friendly & communicate every step of the way, so you know what to expect. More

by YVONNE.KUDRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hansmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 18, 2025 -

Bell Honda responded

You're a great customer to communicate with too, and we're glad we could make your experience smooth. Thanks!

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