Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Bell Honda and their employees were a real pleasure to work with. Not only were they professional and courteous but they made my buying experience fun. I would highly recommend this dealer to anyone wanti work with. Not only were they professional and courteous but they made my buying experience fun. I would highly recommend this dealer to anyone wanting a good deal and pleasant experience. More
After purchasing several cars from other Valley dealerships, I was quite surprised on how easy it was to get the exact car that we wanted at the exact price from Bell Honda without any hassle. Gord dealerships, I was quite surprised on how easy it was to get the exact car that we wanted at the exact price from Bell Honda without any hassle. Gordon Sinclair was the best salesman that I have ever had the pleasure of dealing with. At this point we are considering on purchasing another car from him and Bell Honda. More
Excellent experience. Process was very quick and easy. Cassandra found us exactly what we were looking for in our price range without being pushy. The usual lengthy paperwork when buying a car was pretty Cassandra found us exactly what we were looking for in our price range without being pushy. The usual lengthy paperwork when buying a car was pretty quick and we had our car in less than two hours. Car came in great shape, looks new even though it is 5 years old. Very pleased with the experience. More
I stopped by Bell Honda the other day to check out what myoptions would be in purchasing a new civic. The salesman I worked wIth, Camille, was very Informative and not at all pushy. I was very surprised myoptions would be in purchasing a new civic. The salesman I worked wIth, Camille, was very Informative and not at all pushy. I was very surprised at how friendly everyone treated me. I didn't end up purchasing that day but will definitely be back when I'm ready to buy and will be sure to recommend Bell Honda to everyone! More
We purchased a new Honda from this business 1 year ago, almost immediately we started receiving sales calls from them on a nearly daily basis every since, I have made REPEATED requests to have them stop he almost immediately we started receiving sales calls from them on a nearly daily basis every since, I have made REPEATED requests to have them stop he calls, I have requested to speak to management, they put some random person on the phone who promises to stop the calls, and just like clock work we get a phone call the following day. Some times they will not give their full names, I have been. Patient and polite for the first 6 months now when they make heir daily harassment call I am absolutely belligerent and still the calls do not stop!!! I feel hey are doing this with malice and purposely, I would like to know my options both personally and legally . Any help or suggestions you can provide will be greatly appreciated. Thank you, Jesse and Terri Mckinster More
I purchased my 2006 Honda Pilot from Bell Honda several years ago. I won't say the experience with the finance people was very pleasant, although the salesman was great. What I am impressed with is the S years ago. I won't say the experience with the finance people was very pleasant, although the salesman was great. What I am impressed with is the Service Department. Only Bell Honda Service has touched this vehicle. I have been very satisfied with the work done, whether it be expensive like the 60,000 mile service, or just a routine oil change. My most recent vist was just routine and I had a coupon. My service advisor was George Haserlig. This guy was great. He explained everything to me that needed to be done in addition to the oil change and helped make it more affordable for me by utilizing service coupons that were available. He was personable, professional and informative. I didn't feel like I was taken advantage of because I was a woman bringing in a vehicle. I highly recommend anyone needing servicing of their vehicle to contact George. You won't be disappointed. More
Jessie was amazing to work with. He found us the exact car we wanted and helped us to get the financing though our credit wasn't the best. He went out of his way to make sure we were treated nicely and J car we wanted and helped us to get the financing though our credit wasn't the best. He went out of his way to make sure we were treated nicely and Jamie in finance was GREAT! I will recommend them both to all of my friends. Even though we live in the East Valley, I will continue to drive to Bell Honda because of the employees there. Thanks again for everything! More
I came into the dealership today because my driver side sun visor has cracked along the top seam and will no longer stay in place. This is dangerous as it limits my visibility when I drive and I have had sun visor has cracked along the top seam and will no longer stay in place. This is dangerous as it limits my visibility when I drive and I have had 2 near accidents due to the limited visibility. According to information I have found online, the Honda Civic has consistently been outfitted with a defective sun visor which cracks along the top seam since 2006. The Cooper v. American Honda Motor Co., Inc., class action lawsuit resulted in Honda acknowledging the defective part and agreeing to replace or reimburse people who paid to replace the defective sun visor. However, I was told today that I would need to pay to replay the visor as I am outside of my manufacturer’s warranty (just under 40K miles). The service specialist I spoke with was not open to discussing the issue and insisted the replacement of the defective sun visor was not the responsibility of the dealership. It appears my civic has the same visor for which Cooper sued Honda and won. It amazes me that Honda would continue to make vehicles with known defective parts and then refuse to replace, at their cost, those defective parts when they fail. More
In the last 20+ years of buying cars and dealing with B.S. from sales people and car dealers; from Illinois to Arizona, Bell Honda has changed our whole perception of sales people and car dealers; they a B.S. from sales people and car dealers; from Illinois to Arizona, Bell Honda has changed our whole perception of sales people and car dealers; they are hands down the best! First off, I would like to thank Angel Delgado for his professionalism, courtesy, and simply for the fact that he actually listened to what we wanted. Most other dealers and sales people try to steer you to whatever the "flavor of the month" their sales managers want them to push; they simply do not listen to the customer; Not Angel and Bell Honda. From the moment we met Angel, we said we were interested in the new 2012 Civic, and from that point on, Angel showed us the various Civic models based on our personal interests, all the way down to color preference. Not once was there any pressure, or prying for answers; Angel is a true customer service provider! When it was time to talk price, we started at the price of the car, not the so called payment that we want; I have never had a sales person or car dealer even willing to talk about the price of the car; usually it is what payment are you looking for, then typical car dealers will jack it up from there; not Angel or Bell Honda. Sure we financed the Civic, but the payment we stated at was what we received; no B.S. I also want to mention that our credit is not good due to the fact we had a Chapter 7 bankruptcy discharge last year. We were realistic in the price bracket we needed to be in; yes we would have loved the Civic Si, but it was not in our price bracket and we were very realistic about what we could afford and what we should be looking at. We purchased a brand new 2012 Honda Civic LX for the price and payment we were looking for. Angel also took in our trade and gave us a more than fair price; we could not have sold it to anyone for what Bell Honda gave. We owned our trade, so no payoff's or anything needed to be involved; we knew what the car was worth, and we saw the actual trade go towards the down payment and not a "washing" technique that other dealers do. Once the deal was made, it was off Ray Ettinger in the finance office; Ray was superb! Usually the finance guys in other dealers are the most slippery snakes on the planet. Ray is polite, professional, and actually realized our concerns due to past experiences. Poor Ray, we made him responsible for every other finance guy experience because that is how we were treated over the last 20+ years; not Ray, not at all. Once we realized Ray truly had our best interests, and not just another slippery snake trying to get a slice of the pie, we were (and are) 100% convinced that Bell Honda cares for its customers. Also want to say that our financing went through, and it is for the payment and interest rate that Angel, Ray, and Bell Honda said it would be; no coming up with more money, or higher payment....none of that. We can't express enough our satisfaction with Bell Honda. Bell Honda and their associates are actually changing that "slimy" and "rubber stamp" impression of every other car dealership experience we have had. You know, when you go to the grocery store, or to a shopping mall, you typically get great customer service, up front prices, and you don't worry too much about getting your clock cleaned by a con artist. Bell Honda is up front, friendly, professional, courteous, and they listen to their customers. Heck, Amanda from Bell Honda even called us to thank us, and to also make sure we were satisfied. We have never, ever had a car dealer call us after our purchase to thank us and make sure everything was to our satisfaction. Once again, we want to thank Angel, Ray, Amanda, and all the rest of you at Bell Honda for everything. We will definitely be back again to purchase another car! More