Bell Honda
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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dealership is in my neighborhood. I visited other dealers in town who were not as easy to work with and not as friendly. All of the staff I worked with were friendly and answered all of my question dealers in town who were not as easy to work with and not as friendly. All of the staff I worked with were friendly and answered all of my questions. Pat Bria is very gracious and easy to work with. Very friendly and out going. I have recommended him to friends. More
I am a recurring customer with Bell Honda. Because of life's present challenges, I found it necessary to trade my 2007 Pilot with the intention of lowering my monthly car payment. When I walked into Bell life's present challenges, I found it necessary to trade my 2007 Pilot with the intention of lowering my monthly car payment. When I walked into Bell Honda, I was met with a huge, warm smiles from Brian Latour and then Kevin Warner. Both men remembered my name, even though it had been a couple years since they helped me before, and were courteous and helpful as they helped me work through the process of buying a car that I really wanted, even though it was slightly used. I appreciate the fact that when I asked for time to consider which car would be best for me, I was not pressured to make an immediate decision; rather, I was encouraged to take the time I needed to assure my decision was the best one for me. More
I had the best experience I ever had buying a car from Bell Honda. They made getting a new car an easy and painless experience. Justin Settle helped me get a great deal. I bought a 2008 Honda Civic, and i Bell Honda. They made getting a new car an easy and painless experience. Justin Settle helped me get a great deal. I bought a 2008 Honda Civic, and it started at $4000 down with payments of $347 a month, but he helped me get it down to $3000 down and just $265 a month. He brought the interest rate down from 17% to 12%. It was an amazing deal. Will was a great salesman. Not too pushy, knew a lot, and helped me find the right car for me. Dale in finance was also commendable. He got a phone call that his father had passed away during our meeting, yet was able to stay composed and finish the deal. Thanks Bell Honda! More
Hello, Bought a 2011 Pilot. Had a very un pressured Hello, Bought a 2011 Pilot. Had a very un pressured sales pitch from Rick and Camille in the sales department. They actually were honest about what Hello, Bought a 2011 Pilot. Had a very un pressured sales pitch from Rick and Camille in the sales department. They actually were honest about what options would benefit me and my family, even if there were not the most expensive. In the finance department, Justin was extremely helpful in getting all the final documents in order. These 3 gentleman made for a great experience. One that makes me send people to Bell Honda. More
gerold did a great job. i was happy when i talked with him and he help me out as much as he can. friendly person, good job. i will recommond this to family and friends. i started off online and he told me him and he help me out as much as he can. friendly person, good job. i will recommond this to family and friends. i started off online and he told me everything i wanted to know abut the car. I came in the next day to look at it twice. and bought it the next day. More
This car purchase was the best i have ever had! everyone was professional and fast.... I was treated like family and will buy my next care there. As soon as i got to the dealership they treated me was professional and fast.... I was treated like family and will buy my next care there. As soon as i got to the dealership they treated me like a vip and test drove the cars i was thinking of buying.Once I picked my car.... they were quick and didnt pressure me at all! Thanks BELL HONDA! More
After some days and frustration Bell Honda made it Right. Robbie the GM Sales Manager called to apologize for the errors and frustration that was caused. Bell Honda could have just let it go but they took th Robbie the GM Sales Manager called to apologize for the errors and frustration that was caused. Bell Honda could have just let it go but they took the extra steps to "Make it Right". This shows that some do care of about repeat business and that the customer was not taken care of. THANK YOU Robbie for going the extra step to make it RIGHT! I will be coming back to see you in a few years once my lease is up! A frustrated customer turned a HAPPY CUSTOMER! More
Had the most horrible experience with Bell Honda! Customer service was bad. They sold us a car that was supposedly "new" Honda CIVIC EX 2010 it was not. Went home only to find out that inside the glo Customer service was bad. They sold us a car that was supposedly "new" Honda CIVIC EX 2010 it was not. Went home only to find out that inside the glove compartment there was a temp vehicle registration from another owner. Plus it had 3500 miles and the car in which we were suspicious why would they say its a new car when it had so much miles on it. Called them and told them the situation and was like oh "we dont know about that or it is not in our system, Your the first owner." We asked and talked with Steve and was very arrogant A type person saying he doesnt want his customers to be dissatisfied. We asked if we could get a new car with not so much mileage with fair terms or get our old car back but they say they couldnt do that. To make the long story short, I personally have a bad taste for their customer service and Steve Fisher. They are all about selling you something even though it wasnt what you wanted. They try to pressure you into buying into their idea. People dont get fooled from sales. Always read your fine print. I will NEVER EVER buy another car from them again. More
I have purchased used Honda and after 3 hours of negotiations about interest rate , monthly payment and the number of payments (60 ) , I was given papers to sign without explanations and information negotiations about interest rate , monthly payment and the number of payments (60 ) , I was given papers to sign without explanations and information of new terms , which I have noticed as soon as I got back home . From 60 Months they changed to 72 Months without a word being told about . All the papers were ready to sign where highlighted in yellow. Yes I have signed the papers , because I have never , ever expected such a practices by reputable Honda dealership and his financial representative . This is my experience and my opinion about this dealership. When I went back to straight things out next day ( I called the dealership about this discrepancy same day , to late to go back), I was informed that the whole financial deal was video recorded ( without my permission ) , so I said good , than we have a proof that I was not informed about terms being changed . Eventually the dealership rewrote the contract to the initial terms , but if I wouldn't noticed that the same day I would pay almost $ 4000.00 more than what was negotiated . In my opinion they violated our mutual verbal agreement , which cost me a whole lot distress , sleepless night , and joy of owning Honda CRV is absolutely gone . For me this car will always be a reminder for next 60 Months of my very bad experience . More
AFTER BUYING CAR, WE HAVE STILL NOT GOT OUR LICENSE PLATES, AND IT HAS BEEN OVER 6 WEEKS. THE FINANCE DEPARTMENT WILL NOT ANSWER THE PHONE AND IT ALWAYS GOES TO VOICE MAIL. THEY WILL NOT CALL YOU BAC PLATES, AND IT HAS BEEN OVER 6 WEEKS. THE FINANCE DEPARTMENT WILL NOT ANSWER THE PHONE AND IT ALWAYS GOES TO VOICE MAIL. THEY WILL NOT CALL YOU BACK. THE WORST EXPERIECE IN BUYING A CAR I HAVE EVER HAD. More