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Bell Honda
Phoenix, AZ
2,192 Reviews
It's all about you at Bell Honda! We opened our doors in 1988 and have happily served car shoppers in the Valley ever since. A milestone in the store's long and honored history occurred in 2004, when it received a complete remodel. Today, we still have one of the most state-of-the-art Honda dealerships in Phoenix, AZ, but what really sets us apart is our dedication to providing an excellent car buying experience for our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,192 reviews
February 14, 2022
I had my first bad experience with Bell Honda when I bought the car new. Recently the battery went dead. Not unexpected, the car is a 2016. When I replaced the battery, I've done it dozens of times ov bought the car new. Recently the battery went dead. Not unexpected, the car is a 2016. When I replaced the battery, I've done it dozens of times over the years, the car alarm went off. Could only stop it by disconnecting the battery, called Bell Honda service. They wanted to tow it in and have a look at it. The car is no longer under warranty. The tow and the "have a look at it" would likely have been in the range of $200. I called a mechanic friend (should have done that first), he told me to reconnect the battery, then press the alarm reset, if that failed (it did) then put the key in the door and manually lock and unlock the door. THAT WORKED!!! It only cost me a phone call to a friend, not affiliated with Honda. That service guy could have provided me with that simple solution, but WTH they don't make money being loyal to their products. NEVER AGAIN will I buy or have my Honda serviced at Bell Honda. More
by Charlotte's dad
Employees Worked With
Did not get a name.
January 26, 2022
JJ was so easy to work with, he was fair, honest, not pushy which made a big difference to me, returned calls when he said he would! Delivered my car the day he thought it would come in! Best car guy pushy which made a big difference to me, returned calls when he said he would! Delivered my car the day he thought it would come in! Best car guy ever More
by liztrucksafety
Employees Worked With
Robert Jones, Jason Johnson
January 25, 2022
We loved dealing with JJ. Low pressure and extremely knowledgeable. I will recommend to my friends. We normally hate the new car buying process, but not this time. Thank you JJ knowledgeable. I will recommend to my friends. We normally hate the new car buying process, but not this time. Thank you JJ More
by Buymazatlan
Employees Worked With
Jason Johnson
January 04, 2022
I did lease buyout for my Honda 2020 pilot. I paid $3000 extra to have the car Honda Certified. I got my vehicle back with maintenance sign on and no alignment performed. I was told by service adviser David extra to have the car Honda Certified. I got my vehicle back with maintenance sign on and no alignment performed. I was told by service adviser David Arenas that it is my responsibility as per sales department. I was explicitly told at the time of lease buyout 30K maintenance and alignment will be performed. On top I tried calling them several times to try to reach my salesperson Moreno JR. Chad and Sales Manager Amezcua Rodrigo. I was told several times by Toni that they will call back but it seems they just vanished at least for me after the lease buyout. I am still trying to get hold of someone, very least a courtesy call with an explanation. I wish I would have travelled couple more miles to go to Arrowhead Honda instead. I will reach out to Honda corporation as well because I went to this dealership only because of reputation of Honda. More
by aliaawan
Employees Worked With
Toni Maloney
December 08, 2021
I could write a novel but won’t . I am in the military I could write a novel but won’t . I am in the military and deployed overseas . Home in a couple weeks . My wife and I dealt with Natasha Yousif an I could write a novel but won’t . I am in the military and deployed overseas . Home in a couple weeks . My wife and I dealt with Natasha Yousif and Adrian Pasqualani. They were great, professional and did everything they could to accommodate my wife and I while I am deployed. I tried to work with many other dealerships but most would not deal with me unless it was in person . We bought a beautiful Honda Accord Touring 2.0T. Thank you Adrian and Natasha More
by centurionoc
Employees Worked With
Natasha Yousif , Adrian Pasqualini
November 19, 2021
Jason Johnson aka "JJ" was the BEST salesman I have ever worked with. He went above and beyond without any hassle. Told him I was a buyer from Kansas, serious about a used car they had advertised there at worked with. He went above and beyond without any hassle. Told him I was a buyer from Kansas, serious about a used car they had advertised there at Bell Honda. JJ put a sold sign in the car and the keys in his desk. I made my flight arrangements to Phoenix and he picked me up curbside (AWESOME CUSTOMER SERVICE) . Made it to Bell Honda by 11:30 and rang the SOLD BELL by 2:30. Car was as expected with the carfax report provided. Did all the paperwork work with JJ-sales, Rodrigo-desk manager, Josh-finance, and Jake-finance manager. They also did a GREAT JOB paying attention to detail with me being an out of State buyer. The next morning I made the 17hr 45min. trip back to Kansas, nonstop (car performed as expected). Hands down would do business again with this dealer and the TEAM. JJ say Hi to Rebecca for me. VERY Satisfied Customer from Kansas!!! More
by BIG8JAVCHAMP
