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Bell Ford

Phoenix, AZ

4.4
324 Reviews

2401 W Bell Rd

Phoenix, AZ

85023

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Showing 324 reviews

July 06, 2022

Dealer just like any other. Building makes no difference people do. I waited over a year for my Bronco. Price that we agreed on when i first contacted them did not change. That More

by zemo007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chan
June 23, 2022

Terrible Experience. Stay far away from this dealership. Customer service is not a priority!! The salesmen are only interested in making the "quick sale" not building lon More

by Patrick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Richards, Teen
June 20, 2022

Kevin Richards made my Bronco and first ever Ford new purchase a true pleasure! He went over and above in keeping me updated on delivery status including pictures. He's also kept in touch post-sale. Lo More

by djharveym
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin richards
June 10, 2022

Charge twice as much as competition for services. Difficult to work with. Never meet expectations in service. Bought my car there but it means nothing. More

by Patrick H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service rep. Refused to let me speak with manager
Jun 10, 2022 -

Patrick H responded

You have lost a good customer.

June 09, 2022

Great experience, shopping for an F-150 truck. Our salesperson, Kyle Whalen, was fantastic. Knew the vehicle and was very helpful, but also gave us our space when we needed it. No pressure at a More

by David W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Whalen (Sales), Josh (Finance)
June 07, 2022

Working with William was fantastic. Amazing customer service, such a professional with a warm and friendly personality. He made the entire purchase process absolutely seamless. I can’t More

by derkduo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley,William,Kevin,Michael
June 07, 2022

Didn’t waste my time, salesman actually knew the product and could answer questions with intelligence, facts, statistics, and precise numerical facts. Didn’t get pressured or harassed. I would buy from them More

by budkingston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin “Boston” and Kevin
May 26, 2022

Very friendly and helpful. Made purchase very easy. Good offer on my trade in. Alex very helpful More

by Mep505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex and Kevin
May 23, 2022

Our sale man was great Nikolai Rodriguez was the best. He was very helpful in telling us about our new maverick More

by Jundi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolai Rodriguez
May 15, 2022

Robert was awesome. We are definitely buying another vehicle from Bell Ford in Phoenix Arizona. More

by alohavendingaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cahn
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