Bell Ford

I had a cash deal and the sales and finance team made it easy, prepped before I got there, and made sure to get me in and out as quickly as possible. easy, prepped before I got there, and made sure to get me in and out as quickly as possible. More

Nikolai is a great salesman. The process was smooth and painless. All appointments were on time and went seamlessly. Thank you The process was smooth and painless. All appointments were on time and went seamlessly. Thank you More

I set an appointment this morning for 9:00 AM to have my oil changed and serviced. I was called at 8:19 by the service person and told it should be ready by noon. I called close to 4:00 to be told by said p oil changed and serviced. I was called at 8:19 by the service person and told it should be ready by noon. I called close to 4:00 to be told by said person, he was at lunch and would call me when he got back. No big deal at this point. He calls me 20 minutes later and tells me they are just now finishing up with the oil change. He then proceeded to tell me they had a lot of walk-ins and "waiters", folks waiting in the waiting area so mine got pushed back. Please tell me the benefit or purpose of an appointment??? He said he told me end of day, which was false. When I asked why I should bring my vehicle there again, I was told do whatever you want. Wow! I have used these folks before and no big issues, but to be treated like this? No thanks. It will be worth the drive across town to Chapman from now on. New note: I went to pick it up and was told I had a severe oil leak that the technician thought was coming from my cylinder head. I was shown a picture of a sizable puddle of oil, which was clear enough to see the lines in the concrete underneath ( I have the picture). My truck is a diesel and that stuff is black when it is changed, not clear. I brought the truck home and not a drop, just like there was no evidence prior to dropping it off on my almost new concrete driveway. You can do what you want and trust them with your vehicle if you want, but I would highly advise against it. no shame whatsoever about trying to rip you off. More

We had a great experience at Bell Ford! I highly recommend going to this dealership. Kevin Wood provided top notch customer service and support. We went to another Ford dealership prior I highly recommend going to this dealership. Kevin Wood provided top notch customer service and support. We went to another Ford dealership prior to going to Bell Ford and did not have the same type of experience. We couldn't be happier with our new Ford Explorer and the support we've received from Kevin. I highly recommend you give this dealership a try. More

Dealer just like any other. Building makes no difference people do. I waited over a year for my Bronco. Price that we agreed on when i first contacted them did not change. That Building makes no difference people do. I waited over a year for my Bronco. Price that we agreed on when i first contacted them did not change. That tells you something about this place. More

Terrible Experience. Stay far away from this dealership. Customer service is not a priority!! The salesmen are only interested in making the "quick sale" not building lon Stay far away from this dealership. Customer service is not a priority!! The salesmen are only interested in making the "quick sale" not building long term relationships. I found a new truck, secured the price, had a contract, spoke with the salesman and the new car manager and they sold the truck out from underneath me. This is exactly why car salesman and dealerships have bad reputations. Stay Away!! More

Kevin Richards made my Bronco and first ever Ford new purchase a true pleasure! He went over and above in keeping me updated on delivery status including pictures. He's also kept in touch post-sale. Lo purchase a true pleasure! He went over and above in keeping me updated on delivery status including pictures. He's also kept in touch post-sale. Love my Bronco and whole heartedly recommend Kevin. THANK YOU BELL FORD & KEVIN :-) More

Great experience, shopping for an F-150 truck. Our salesperson, Kyle Whalen, was fantastic. Knew the vehicle and was very helpful, but also gave us our space when we needed it. No pressure at a Our salesperson, Kyle Whalen, was fantastic. Knew the vehicle and was very helpful, but also gave us our space when we needed it. No pressure at all. We had checked out a lot of dealers in looking for this truck and Bell Ford by far was the best experience and the best deal we could have hoped for. The buying process was fast and painless. We will definitely shop here for future vehicles More

Working with William was fantastic. Amazing customer service, such a professional with a warm and friendly personality. He made the entire purchase process absolutely seamless. I can’t Amazing customer service, such a professional with a warm and friendly personality. He made the entire purchase process absolutely seamless. I can’t say enough positive things about him. More