Bell Ford
Phoenix, AZ
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This was the absolute best auto purchase we have ever experienced. Spent a week doing pre-qualifying work, shopping for our vehicle, found what we were looking for a Bell Ford which led us to Collin And experienced. Spent a week doing pre-qualifying work, shopping for our vehicle, found what we were looking for a Bell Ford which led us to Collin Anderson. He took us from initial conversation via text email and a couple of phone calls to a 30 minutes in store drive and sign..and working with his finance manager got us a better financing plan than we actually pre-qualified for. Collin and Bell Ford are a standout exception to the typical auto sales day long process. Great experience!! More
Explain to me how a new vehile with 26k miles has to have 2 new tires replaced? There is a general consensus that most tires should be inspected, if not replaced, at about six years and should be absolutely 2 new tires replaced? There is a general consensus that most tires should be inspected, if not replaced, at about six years and should be absolutely be swapped out after 10 years, regardless of how much tread they have left. How Many Miles Should Tires Last? Your tires should last 50,000 to 60,000 miles on average. But that really depends on the manufacturer Bell ford does not care about your safety but rather all all mighty dollar. More
I had a cash deal and the sales and finance team made it easy, prepped before I got there, and made sure to get me in and out as quickly as possible. easy, prepped before I got there, and made sure to get me in and out as quickly as possible. More
I set an appointment this morning for 9:00 AM to have my oil changed and serviced. I was called at 8:19 by the service person and told it should be ready by noon. I called close to 4:00 to be told by said p oil changed and serviced. I was called at 8:19 by the service person and told it should be ready by noon. I called close to 4:00 to be told by said person, he was at lunch and would call me when he got back. No big deal at this point. He calls me 20 minutes later and tells me they are just now finishing up with the oil change. He then proceeded to tell me they had a lot of walk-ins and "waiters", folks waiting in the waiting area so mine got pushed back. Please tell me the benefit or purpose of an appointment??? He said he told me end of day, which was false. When I asked why I should bring my vehicle there again, I was told do whatever you want. Wow! I have used these folks before and no big issues, but to be treated like this? No thanks. It will be worth the drive across town to Chapman from now on. New note: I went to pick it up and was told I had a severe oil leak that the technician thought was coming from my cylinder head. I was shown a picture of a sizable puddle of oil, which was clear enough to see the lines in the concrete underneath ( I have the picture). My truck is a diesel and that stuff is black when it is changed, not clear. I brought the truck home and not a drop, just like there was no evidence prior to dropping it off on my almost new concrete driveway. You can do what you want and trust them with your vehicle if you want, but I would highly advise against it. no shame whatsoever about trying to rip you off. More
We had a great experience at Bell Ford! I highly recommend going to this dealership. Kevin Wood provided top notch customer service and support. We went to another Ford dealership prior I highly recommend going to this dealership. Kevin Wood provided top notch customer service and support. We went to another Ford dealership prior to going to Bell Ford and did not have the same type of experience. We couldn't be happier with our new Ford Explorer and the support we've received from Kevin. I highly recommend you give this dealership a try. More