Bell Ford

Joe was such a pleasure to work with during the three year long Bronco process. His excitement matched ours, as he patiently answered the many questions with honesty and professionalism. Thanks Joe, we year long Bronco process. His excitement matched ours, as he patiently answered the many questions with honesty and professionalism. Thanks Joe, we love our new Bronco! More

Ross was straight up honest not sales pitchy. Appreciate his honesty and professionalism. Thanks Ross! Appreciate his honesty and professionalism. Thanks Ross! More

Rob was outstanding as a sales person. He understood off the bat my needs and proposed a vehicle that met my needs and I ended up purchasing. The whole experience went very smoothly and ex He understood off the bat my needs and proposed a vehicle that met my needs and I ended up purchasing. The whole experience went very smoothly and exceeded my expectations. More

Matias was our salesman and I have to say that we have bought alot of New vehicles in the past and he has to be one of the most Honest we have ever dealt with, so my advise to you reading this is to skip bought alot of New vehicles in the past and he has to be one of the most Honest we have ever dealt with, so my advise to you reading this is to skip the other dealerships in town and go directly to Bell Ford and ask for Matias. It will be one of the best decisions of your live….10 STARS for sure… More

Communication is horrible! ! We can’t ever seem to get a phone call back, we always have to call for updates. Our truck has been at Bell Ford Service for over a month now! Cont ! We can’t ever seem to get a phone call back, we always have to call for updates. Our truck has been at Bell Ford Service for over a month now! Continuing Broken promises of when it will be done. Highly disappointed!! More

Super easy & quick! From the test drive, financing & driving away! Nikolai was very knowledgeable & went over everything in the car with me twice. I drive away knowing e From the test drive, financing & driving away! Nikolai was very knowledgeable & went over everything in the car with me twice. I drive away knowing exactly how to use every button & feature. More

Robert Cahn is one of the great sales consultant at bell ford. He is very knowledgeable and very helpful since day 1 till I got my bronco this February 15. I am very happy and satisfied for all the help fro ford. He is very knowledgeable and very helpful since day 1 till I got my bronco this February 15. I am very happy and satisfied for all the help from him. He always update me all the time and he’s trying to tell me that it’s worth it and he’s right it’s wort it to wait. I really thank you Robert Cahn for giving me a courage and for all your help. I really appreciate you. More

Brought my 15k mile 2021 Bronco in for an alignment, a leaking rear shock, and two recalls at 7:00AM by appointment. Rep said the recalls were 4-6 hours. No problem. Recalls were finished at 2:45PM, no al leaking rear shock, and two recalls at 7:00AM by appointment. Rep said the recalls were 4-6 hours. No problem. Recalls were finished at 2:45PM, no alignment, no shock, and the final invoice shows 0.2 hours (12 minutes) for the six hour recall and 0.4 hours for another (36 minutes total). Next day arrived at 7:00AM, first car in and back out at 10:30AM, charged for four-wheel alignment (which is impossible on a straight rear axle vehicle) versus a two wheel. "Really? Well, it's only like $50 more", plus $48 "miscellaneous" fee (there are no consumables used in the alignment, no oils, no shop towels, nothing), and...the leaky shock is "bent" and $1006 to replace and not under warranty because its "bent". These Bilstein shocks are notorious for leaking. They even handed me the TSB on the leaking shocks. It is not bent. I don't jump this thing and these shocks according to Bilstein are some of the strongest shocks ever put on a production vehicle. BTW, I'm a former ASE technician myself. All of the staff was exceedingly friendly, but these people are obviously on commission for upselling repair work. Watch out. I also purchased the vehicle here and the salesman Mike was excellent. More

Got a great deal on a new car with 0% interest. My salesman Matias was great and very helpful. I would buy from this dealer again. The finance guy Zach Jun was awesome too. Really appreciated his k My salesman Matias was great and very helpful. I would buy from this dealer again. The finance guy Zach Jun was awesome too. Really appreciated his knowledge answering all my questions and friendly, helpful demeanor. The best finance guy I’ve ever dealt with. Thanks! More

5 stars! After looking for months and talking to dealers all over the Phx area and beyond trying to purchase a vehicle, Kyle Whalen my sales rep, is the examp After looking for months and talking to dealers all over the Phx area and beyond trying to purchase a vehicle, Kyle Whalen my sales rep, is the example all should follow to provide a superior customer experience. Kyle listened, understood and met my requirements Kyle the salesperson was exceptional, the finance manager was exceptional and the whole staff was respectful of our time and attentive to our needs. More