Bell Ford
Phoenix, AZ
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Made an appointment online with Giselle and she promptly met and took me to the vehicle. She also brought over another vehicle (hybrid) to review. Discussed various options with her and her manager. They met and took me to the vehicle. She also brought over another vehicle (hybrid) to review. Discussed various options with her and her manager. They allowed me to drive the hybrid to my home in Tempe. Upon the return we finalized the transaction. Very smooth all the way around. More
All the people at Bell Ford were very nice and especially Charles Ratliff. Every question I asked he had an answer for , and if he didn’t , he went to someone that could help. Couldn’t ask for better service Charles Ratliff. Every question I asked he had an answer for , and if he didn’t , he went to someone that could help. Couldn’t ask for better service. More
Alexander boss is dishonest. He said pilot was fully inspected, but it wasn’t.Not only did I have to replace the struts on the Honda Pilot. I had to replace the bottom control ar He said pilot was fully inspected, but it wasn’t.Not only did I have to replace the struts on the Honda Pilot. I had to replace the bottom control arms. Either he is a liar or you got some lazy lying mechanics. Sorry Alex, but it ran me $$3860. I’m not upset with you at all Alex. More
100% NEVER in my life have I been treated so incredibly disrespectfully as I have dealing with Adam. You can tell he absolutely hates his job and hates dealing with people. I have been bringing my car here disrespectfully as I have dealing with Adam. You can tell he absolutely hates his job and hates dealing with people. I have been bringing my car here and dealing with him not wanting to find out any answers for me regarding my warranty. He has said he would try to get me a car to get me through the week since my car will be there for 7 days JUST to diagnose it. He doesn’t want to find ANYTHING out due to laziness. Shame on you Bell Ford for hiring horrible, lazy, disrespectful people to deal with customers. He actually told me he would refuse my service after I wanted to speak to his manager. This is the absolute worse I’ve ever been treated. No one should ever have to go here. And DO NOT buy a car here! They will promise you a car anytime you have an issue then refuse you. More
Bell Ford provided the easiest car buying experience I've ever had. Fantastic! Professional and friendly. Highly recommend the dealership in general and specifically David Galvan. ever had. Fantastic! Professional and friendly. Highly recommend the dealership in general and specifically David Galvan. More
This dealership was very accommodating. Wife and I explained we had two young children at home with grandma and we lived an hour away. They were able to get things started over the phone/ Wife and I explained we had two young children at home with grandma and we lived an hour away. They were able to get things started over the phone/email and we spent no more than an hour at the dealership purchasing the vehicle. They were able to give me a great price on my trade in over email and honored the price. Will definitely be back when we're ready to purchase another Ford. More
Everyone was very friendly. Water was always offered which was much appreciated in this heat. Kyle Whalen was outstanding in his knowledge and especially his patience with me. Water was always offered which was much appreciated in this heat. Kyle Whalen was outstanding in his knowledge and especially his patience with me. More
Easy to work with, no pressure type of environment which I appreciated. They were attentive and willing to run a variety of scenarios to determine which fit best. I appreciated. They were attentive and willing to run a variety of scenarios to determine which fit best. More