Bell Ford
Phoenix, AZ
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My trip to Bell Ford was by far the easiest buying experience I have ever had. The staff at Bell Ford wasn't there just to make a sale and then shove you out the door. They were very courtious and mad experience I have ever had. The staff at Bell Ford wasn't there just to make a sale and then shove you out the door. They were very courtious and made it very easy to choose this dealership as the place to buy my vehicle and future vehicles to come. More
I live in California and was looking for a Mustang GT500. This particular model is in its last production year and only a few are left in dealerships so dealers in California and elsewhere had premiums of u This particular model is in its last production year and only a few are left in dealerships so dealers in California and elsewhere had premiums of up to $20,000 over MSRP on them so I decided to use the internet to shop outside of California. I checked Ford dealer inventories all over the western US looking for the model with features that I wanted and found only three, Bell Ford had one of the three. I requested an internet quote and got an immediate response. In a couple phone conversations they met my price and took a deposit on the car via a credit card. I didn't get any of the usual car sales run-around. Not once did I hear "what do we need to do to earn your business" (isn't that obvious, give me the best price) or "come test drive the car and we'll give you a quote" (I know what I want and now all I need is a price, please quit screwing around)...in contrast, Bell Ford was all business and to the point. I flew out to Phoenix the next day, with Bell Ford's Buzz Frankel, my sales contact, graciously picking me up at the airport. Everything went as promised, no hitches, no surprises. In fact, their integrity and follow-through was excellent. After completing the purchase Buzz took the time to orientate me on the vehicle operations (with is fairly complex). I must say, Buzz is the first car salesman I've dealt with who actually knew what he was selling inside and out. I felt it was a little risky buying out of state but Buzz and Bell Ford made the whole experience quite pleasant and I highly recommend them. More
The Bell Ford staff were very helpful and friendly and made my first car buying experience a good one! Even when I come in for service they are always treating me like I am a VIP. made my first car buying experience a good one! Even when I come in for service they are always treating me like I am a VIP. More
My family and I had an amazing experience!! We were treated like family and the sales representatives even included my children into the fun to really bring the buying fun! I would recommend Bell Ford treated like family and the sales representatives even included my children into the fun to really bring the buying fun! I would recommend Bell Ford to EVERYONE!! More
I just purchased a 2103 Ford Fusion SE from Buzz Frankel at Bell Ford. Not only is my car amazing, my experience was too! Buzz made the sales process very easy and stress free from start to finish. This is at Bell Ford. Not only is my car amazing, my experience was too! Buzz made the sales process very easy and stress free from start to finish. This is my second car that I have purchased from Bell Ford and wouldn't hesitate to buy another from them. I will definitely recommend Buzz and Bell Ford to all my friends and family. Buzz was awesome! Thanks! Taryn Blair More
Purchasing my car from Bell Ford was a great buying experience. Bill and I discussed the vehicle over the phone in great detail. I went in for a test drive, worked out a few details and we settled on a experience. Bill and I discussed the vehicle over the phone in great detail. I went in for a test drive, worked out a few details and we settled on a price within 5 minutes. I had already shopped around and Bell already had the best price around. The customer service and financing teams were great to work with. I have bought several new and used vehicles and this was by far the easiest purchasing experience. I've also purchased cars from CarMax due to the perceived ease of buying, but working with Bill was easier and he was the most knowledgeable sales associate I've dealt with. Spending a couple of hours at Bell Ford had me drive off in a new F150 and completely satisfied. I highly recommend working with them! More
I thank them for hiring people that give good customer service. They are honest and don't rip me off or pressure me to buy something. They always give me a great price on my trade-in. I refer everybody service. They are honest and don't rip me off or pressure me to buy something. They always give me a great price on my trade-in. I refer everybody to them. More
I had a great experience buying My first car from Mr. I had a great experience buying My first car from Mr. Michael Murphy! He's very Knowledgeable so every Question I had he was right there To ans I had a great experience buying My first car from Mr. Michael Murphy! He's very Knowledgeable so every Question I had he was right there To answer and I appreciate that Very much ! More
This is my second purchase at Bell Ford & I'm even more pleased with the service I received from Buzz Frankel. His help from start to finish was just awesome! I'm very Happy with my new Ford Esca even more pleased with the service I received from Buzz Frankel. His help from start to finish was just awesome! I'm very Happy with my new Ford Escape 2013 -Love it and so does everyone else! Thank You Bell Ford and Buzz Frankel!!! sincerely Happy Customer More
My son had never purchased a new car before, so I tried to prepare him for how grueling the experience could be. I had contacted Bell Ford indirectly (using the internet) via Edmunds and was immediately co to prepare him for how grueling the experience could be. I had contacted Bell Ford indirectly (using the internet) via Edmunds and was immediately contacted by Buzz Frankel. This turned out to be an incredible stroke of good luck for us! Buzz was everything that you would want a salesman to be but rarely find... Very professional & experienced, yet friendly, funny and relaxed. We were treated with respect, courtesy & kindness. NO PRESSURE, NO HYPE, NO TRICKS - just SUPERB SERVICE! We got a fabulous deal, so great that we could hardly believe it! A new Ford Fiesta that is so sporty & sharp looking that my son instantly fell in love with it. We were in & out of there in record setting time and seriously, I will recommend Buzz Frankel to everyone I can because I feel soooo grateful to him for making this whole process so incredibly AWESOME. He is a really smart, caring & trustworthy guy and truthfully, he didn't really sell us on anything but instead supported us through a sales process where we called the shots and HE MADE IT HAPPEN! So now, my son still doesn't know how grueling the sales process can be & he never will, because we will always go back to Bell Ford & hope to always have Buzz Frankel there, waiting for us with his big smile. We couldn't be happier and the icing on the cake is - we bought a GREAT AMERICAN CAR, supported our country and even helped stimulate the economy! It just doesn't get any better than this. More