Bell Ford
Phoenix, AZ
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Niko was great! It was easily one of the easiest and smoothest car buying experiences I have ever had. I will absolutely be back and plan on making Bell Ford my go t It was easily one of the easiest and smoothest car buying experiences I have ever had. I will absolutely be back and plan on making Bell Ford my go to dealership for everything going forward! Truly a pleasure to do business with you. More
My experience with Bell Ford was quick, easy and painless. Ross Malloy is one of the best salesmen in my many years of buying and trading in cars and trucks. He actually cares and wants to make sure painless. Ross Malloy is one of the best salesmen in my many years of buying and trading in cars and trucks. He actually cares and wants to make sure you get the right vehicle for you, not just phoning it in to make a sale. I’m extremely happy with the truck I purchased, and even more happy that I didn’t end up with the one I thought I wanted. I always dread the finance office part of the sale but credit to Zach in the back office, I felt well taken care of, not rushed into a decision, and given plenty of information to make informed decisions. Give Bell Ford a chance to win your business and you'll see. More
Fantastic customer service. Nikolai was very knowledgeable about the vehicles. Zach was great in finance. Will recommend to others Nikolai was very knowledgeable about the vehicles. Zach was great in finance. Will recommend to others More
Buying my truck was a very smooth process. All of my questions were answered and I had my truck delivered on the same day! My salesman was very professional ,as well as, the finance manager. O All of my questions were answered and I had my truck delivered on the same day! My salesman was very professional ,as well as, the finance manager. Overall, I felt like I received excellent customer service. More
I feel as though I have been scammed by on old friend! I have dealt with Bell Ford for the past 35 years. My family and I have purchased numerous vehicles from them and have used the service facilities I have dealt with Bell Ford for the past 35 years. My family and I have purchased numerous vehicles from them and have used the service facilities countless times. Usually I have been happy with our interactions and whether we purchased or not there was never any distrust. A few months ago, my wife & I purchased a new Mustang Mach-E. It was a good purchase experience all through except for an attempted 'hard sell' of an extended warranty at the final signing. All was well until recently, while doing my income taxes, I checked my invoice to retrieve tax and license information and discovered a fee I didn't recognize listed under 'Registration Taxes & Fees'. It is called "VTR" and was for $268. A little research indicated that this is an OPTIONAL service in which the VIN is etched onto the vehicle's windows and then the vehicle is "registered" into some kind of database in case it is stolen. Had I been specifically informed about this I would have rejected it. I examined my windows but could not find any indication of any etching. I called Bell Ford and spoke to a General Manager whose initials are H.W. and he verified the charge and the fact that it is optional but made no offer of a refund or a resolution. Very disappointed! I am writing this as a warning to others who purchase a vehicle from Bell Ford (or any dealer) to be observant of the fees and taxes you are being charged and what they are for. More
My experience buying a vehicle at this dealership was enjoyable and stress free. Colin was very helpful in showing me vehicles which were specific to my interest. Chase made the finance terms achievable enjoyable and stress free. Colin was very helpful in showing me vehicles which were specific to my interest. Chase made the finance terms achievable and understandable. Thank you More