Bell Ford
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 324 reviews
Bell Ford treats us like family every time. This is the fifth or sixth vehicle that I purchased from Bell Ford. Harley, Eli and now Anthony have treated us like family each time. When you receiv This is the fifth or sixth vehicle that I purchased from Bell Ford. Harley, Eli and now Anthony have treated us like family each time. When you receive a picture of your vehicle on top of the transport carrier with a message that says "your vehicle just arrived" you know you are getting special treatment. My experience with Bell Ford has been wonderful. All made possible by the three individuals mentioned above. Well Done Bell Ford. Well done indeed. More
Bell Ford always exceeds my expectations Paul is a pleasure to deal with. I'm very particular and picky. Paul and this team always exceed my eI thought it was nice that Mike made sure the p Paul is a pleasure to deal with. I'm very particular and picky. Paul and this team always exceed my eI thought it was nice that Mike made sure the problem with my car was covered under my extended warranty before the work was done. Work was done in a timely manner. I love the little café at Bell Ford. More
Good sales experiance, Service not so much. Shelly was nice in service but Service manager has made me regret buying my truck and even a Ford. Truck is six months old had a bad tire they insiste Shelly was nice in service but Service manager has made me regret buying my truck and even a Ford. Truck is six months old had a bad tire they insisted I hit something which is xx. I knew the old Bell Ford I had bad experiences years ago was still in the building. Sales guy (Sage Martinez)was excellent and he gave me a good feeling about the place I disliked years back. If only what he said in the sales process was true. Proof you should not buy any of the extra warranty's they sell you as when you go to use it is not covered. More
Everyone we encountered at Bell Ford was a pleasure. Henry Tallabas did a great job on show us many different trucks and keeping a positive attitude. Eli was very helpful also in contacting us when he fo Henry Tallabas did a great job on show us many different trucks and keeping a positive attitude. Eli was very helpful also in contacting us when he found a vehicle that might fit our needs. From Joe to Mike to everyone we encountered It is always a pleasure to work with the team at bell ford. More
Bell Ford did everything they could for me. Lisa was friendly and helpful when I was considering the new Mustang. I told her from the beginning that I didn't think I was in a position to buy on Lisa was friendly and helpful when I was considering the new Mustang. I told her from the beginning that I didn't think I was in a position to buy one yet, but she made sure she did everything she could for me while I was there (including a spirited test drive!). I could tell that she wanted the sale and she was certainly trying to sell me on the car, but I never felt like I was being pushed into it. She presented a couple of great cars to choose from and I felt like they made a fair offer. The sale price of the new Mustang and the trade-in price for my old Mustang were both reasonable and tempting . I did elect to hold off on the purchase because I don't feel that the purchase aligns with my ambitious financial goals at this time, but this was out of her control. More
Test Drive Just come for a test drive, I am waving between multiple cars so I did multiple test drives. The salesman, Joshua, was patient and experienced. He is Just come for a test drive, I am waving between multiple cars so I did multiple test drives. The salesman, Joshua, was patient and experienced. He is also passionate about his job without giving any pressure to me. I really had a good experience here as a first round shop. More
Another great experience Anthony is outstanding...I went in with a problem and left with a great truck. My wife bought a great vehicle from Bell Ford years ago and this was an Anthony is outstanding...I went in with a problem and left with a great truck. My wife bought a great vehicle from Bell Ford years ago and this was another great experience. More
Trustworthy Service The folks I have worked with at the Bell Ford service department have been awesome and they worked with me to get my vehicle fixed under warranty. I h The folks I have worked with at the Bell Ford service department have been awesome and they worked with me to get my vehicle fixed under warranty. I have come to trust the service department here and have the feeling my car is taken care of when I leave it with them. More
Lying and reinstalling broken parts under warranty work Bell Ford got caught installing broken parts on my 2015 Ford platinum f150 also got caught lying about it. GM Lee Spencer apologized for the lying and Bell Ford got caught installing broken parts on my 2015 Ford platinum f150 also got caught lying about it. GM Lee Spencer apologized for the lying and the bad service installing broken parts. He Totally admitted to everything and so did his service manager. But Lee Spencer is not willing to fix the problem. The Arizona state attorney general's office is investigating. buyers beware. They have a Better Business Bureau rating of F More
A++++ Excellent job with service. I am a first time car buyer, they got the payment I wanted, car I wanted, and the service is top notch. Talk to Anthony th Excellent job with service. I am a first time car buyer, they got the payment I wanted, car I wanted, and the service is top notch. Talk to Anthony there, he will take care of you. Absolutely satisfied. Will buy again. You wont be disappointed. A+++ More