Bell Ford
Phoenix, AZ
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Fantastic experience! Fantastic experience with Bell Ford!! Guido and Vinny in Service were awesome! Was great to be given a couple different options to fix my car, and st Fantastic experience with Bell Ford!! Guido and Vinny in Service were awesome! Was great to be given a couple different options to fix my car, and still keep it in budget! Love to support a family owned business! My 05 Mustang GT loves you guys!! More
enjoyed the wait for oil change I enjoyed the cold water and snacks as I wait. Blake was very helpful. The older gentleman who greeted me when I pull in, made me feel welcomed. Great I enjoyed the cold water and snacks as I wait. Blake was very helpful. The older gentleman who greeted me when I pull in, made me feel welcomed. Great guy! Sorry I didn't get his name. More
professional, friendly and sincere Robert Cahn was the salesperson with whom I dealt. Right from the start, I felt comfortable working with him, as he presented himself as professional Robert Cahn was the salesperson with whom I dealt. Right from the start, I felt comfortable working with him, as he presented himself as professional, friendly, and sincere. Robert followed-through on all commitments, and made the overall experience very pleasant and satisfying. I would not only recommend Bell Ford, but Robert specifically, to my friends who are looking for a new vehicle. More
They sell you car on hopes I wouldn't buy a car from here, it was the worst experience that I ever had. They would sell you a car with hope that the bank is going to a approve I wouldn't buy a car from here, it was the worst experience that I ever had. They would sell you a car with hope that the bank is going to a approve your loan and they make you think that you are approve signing paperwork they take your down payment then call you back a week later and change the hole deal with higher rates and arizona there is no cooling off on the deal witch you can't return the car so your are stuck with the bad deal and a bad taste in your mouth this dealership truly suck!!!! More
Fully Trained! Michael was very knowledgeable about the car and gave me a demo before I left which I really liked. All the gizmos and gadgets I would have spent tim Michael was very knowledgeable about the car and gave me a demo before I left which I really liked. All the gizmos and gadgets I would have spent time trying to figure out myself, I knew how to use before I left the lot. More
Thank You to John the Service Manager!! I would like to thank Manager John in the service department. I gave Bell Ford a bad rating earlier but want to change that to 5 stars. I was waiting I would like to thank Manager John in the service department. I gave Bell Ford a bad rating earlier but want to change that to 5 stars. I was waiting on something to come in the mail and started complaining to the services department not realizing they sent it out but that it was returned back to them because the apartment manager did not realize I still lived here. So I was being unfair to Bell Ford. They did what they said they would but the and apartment manager did not. Please before you jump to conclusions, ask first because there's always two side to the story...Thank you Bell Ford and John the service Manager.!!! More
Excellent service overall. My service advisor Mike is very attentive and has been a huge help during this frustrating inconvenience. I don't feel anything else could be improved My service advisor Mike is very attentive and has been a huge help during this frustrating inconvenience. I don't feel anything else could be improved, I am extremely satisfied with my service. More
GREAT experience! I moved here from Wisconsin & I have always have Chevy vehicles, but since I moved here I will only buy Fords now. I have a AWESOME salesman, he takes I moved here from Wisconsin & I have always have Chevy vehicles, but since I moved here I will only buy Fords now. I have a AWESOME salesman, he takes good care of us. If we have a problem, I call him, and if he doesn't know, he finds out, and gets back to me. His name is Mike Ashcroft. I will only deal with Mike. More
Waited all day for struts to be replaced Came in at 7:15 am and waited all day for my car to be serviced. Would not buy a car here if this is the norm. At least they had a T.V. to watch. Came in at 7:15 am and waited all day for my car to be serviced. Would not buy a car here if this is the norm. At least they had a T.V. to watch. More
The people at Bell Ford extended me every courtesy. My salesman, Gary Richardson, was a great guy! They (he) went out of his way to obtain the vehicle I was looking for, as I had found it in Tucson, an My salesman, Gary Richardson, was a great guy! They (he) went out of his way to obtain the vehicle I was looking for, as I had found it in Tucson, and Gary made the arrangements to see it was brought up to Bell! ALL MY QUESTIONS WERE S ATISFACTORILY ANSWERED! and Gary had the knowledge of the Mustang I was interested in....as well as the other levels/options that were available....UNLIKE THE SALESMAN AT THE LAST DEALER I BOUGHT FROM!!!! The people at Bell are very nice, friendly and extended me every courtesy they could! I felt comfortable dealing with Gary, and will do so further on up the road. More