Bell Ford
Phoenix, AZ
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Like my new EcoSport Just wanted to say that we enjoyed our recent visit to Bell Road Ford. Our salesman William Scoins did a excellent job explaining all the features of Just wanted to say that we enjoyed our recent visit to Bell Road Ford. Our salesman William Scoins did a excellent job explaining all the features of the EcoSport and there’s a lot to explain! He also did a great job of helping us get a good deal on our purchase and getting all the paper work done! We felt we did an excellent job with his knowledge of the car and helping get all our gadgets to work in the EcoSport. Have been to Bell Ford before and knew that they treat you right! Looking forward to a good working relationship with this dealership! We are very pleased. More
Happy with my recent visit. I sincerely appreciate the care I received from sales department about two weeks ago at Bell Ford. In a special way, I would like to extend my sincere I sincerely appreciate the care I received from sales department about two weeks ago at Bell Ford. In a special way, I would like to extend my sincere thanks to "Jennifer Phillips, who with her wise advice convinced me into buying a Ford Escape 2018. My coming to the sales department was not to buy a new car, but to follow up a call I had received from Berverly. During my arrival, she wasn't around, thus, ending up into Jennifer's hands. I would say that Jennifer, according to my experience, she is great and wise sales personnel. She did not stop in convincing me to buy a new car, she still has been there for me whenever I have/had any question about my new car. Thanks Jennifer and all the sales personnel in sales department. Thanks Bell Ford for your customer care expertise. Thumbs up. I would recommend Jennifer and Bell Ford as whole to any customer. More
Junk car and unwanted sales calls! I originally purchased a Ford Focus that was certified pre-owned. Within months of purchase it was having major transmission issues. I would take it i I originally purchased a Ford Focus that was certified pre-owned. Within months of purchase it was having major transmission issues. I would take it in and they would just give me the run around. I was finally able to get out of that vehicle into a used Hyundai from them but not after my money wasted, and lots of headaches. This was my first vehicle I purchased all by myself and it feels as though they took advantage of that. Now several years after my initial purchase, and after many times of telling them to stop calling me, they will not stop. I do not want to do any more business with them and am very unlikely to buy the Ford products they sell. I have said this to several different of their sales callers only to have them call again a month later. I don't usually review a business but so much of this experience has been horrendous. More
Disappointed Customer Purchased a used 2011 Ford F150 Lariat from the used car lot. It has been in the shop 3 of the 4 months that I have owned the vehicle. First issue was Purchased a used 2011 Ford F150 Lariat from the used car lot. It has been in the shop 3 of the 4 months that I have owned the vehicle. First issue was water in the floor board. Fixed by the dealership, twice. Second issue was AC was blowing hot and cold out at the same time. Fixed by my warranty company. Third issue back up camera went blank. Fixed by my warranty company. Fourth issue the coils and spark plugs are bad. Warranty and dealership refused to fix. Truck has been in the shop for 14 days still not fixed. Warranty will only cover 1 day of rental car coverage. Dealership none!! Even though truck has been sitting waiting to be fixed for 14 days. No communication in that 14 day period about warranty not covering broken coils and spark plugs. I put 6,000 miles truck no way spark plugs and coils should not go bad in that time frame. Maintenance intervals are every 100,000 miles. Truck had 124,000 on it when purchased. Ford stand by your products and your customers. Don't make people regret purchasing used vehicles and going to your competitors next time they are in the market for a used truck. More
First New Car! Finally got out of my old Chevy and into a brand new Focus! The process was quick, they made sure I understood my loan and paperwork, and my car drive Finally got out of my old Chevy and into a brand new Focus! The process was quick, they made sure I understood my loan and paperwork, and my car drives like a dream! More
New car sales Jason Lowery and Robert Cahn assisted me with my new Ford Escape. It was a delight working with them both! They were professional and made my experi Jason Lowery and Robert Cahn assisted me with my new Ford Escape. It was a delight working with them both! They were professional and made my experience fun! I would recommend this dealership moving forward to my friends and family! I am now a loyal customer with Bell Ford and plan on returning for my next vehicle need. Great job Jason and Robert and thank you! More
Amazing family I want to give a shout out to Justin S. David in finance and Kim cs relations. You have all been amazing. My experience has been one xxxx of a ride. I want to give a shout out to Justin S. David in finance and Kim cs relations. You have all been amazing. My experience has been one xxxx of a ride. Thank you all at bell Ford you are the family I will be buying my future vehicles from. God bless and merry Christmas xoxo More
Excellent Excellent, excellent went out there way to make the deal happen. Will be referring friends and family. Everyone there very friendly and helpful. Its Excellent, excellent went out there way to make the deal happen. Will be referring friends and family. Everyone there very friendly and helpful. Its mice when a dearlership is open on Sundays. More
Visit Mike Young - A Bell Ford Superstar Mike Young listens to what you want and then makes it happen. He was great to work with - I would recommend him and Bell Ford highly ...MTS Mike Young listens to what you want and then makes it happen. He was great to work with - I would recommend him and Bell Ford highly ...MTS More
Horrible Experience Was lied to and told they had a vehicle in stock they did not. Not once, but was strung along for 3 days with this lie. Do your research and don't m Was lied to and told they had a vehicle in stock they did not. Not once, but was strung along for 3 days with this lie. Do your research and don't make the mistake we did. Buying a new car should be a happy, exciting time in your life, not one filled with lies, stress and a runaround. Extremely disappointed in this experience. More