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Bell Ford

Phoenix, AZ

4.4
324 Reviews

2401 W Bell Rd

Phoenix, AZ

85023

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Showing 324 reviews

March 28, 2021

JP (James Pratt) was extremely helpful in getting me into the service schedule due to an emergency need to repair or replace the radiator on my Ford F350 Super Cab. I dropped off the vehicle overnight and i More

by fjmckean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Pratt
March 14, 2021

Hunter was AMAZING. He took time to listen to my questions and then showed me exactly what I came to check out; albeit out of boredom and curiousness on my part since - sadly - I'm in no position to More

by Raki77PHX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hunter Mello
January 29, 2021

Jeremy was great to work with. He went out of his way to meet me 1/2 way to deliver my truck and then went over everything about it. He was good to work with about a fair price too, Nice guy! Highly reco More

by tbirdluvrs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
January 14, 2021

Will was great to deal with! Honest and helpful. He was the only one that said hello what are you guys interested in. I got more car than I was looking for. More

by mrlanda720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Scoins
January 12, 2021

The words “fun” and “car buying” usually don’t get used in the same sentence, however I’m here to tell you that not only did my wife and I have fun at Bell Ford, we had a BLAST. William, Teen, and Kevin tr More

by Mitch S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, Teen, Kevin
December 22, 2020

Service Department needs an overhaul! We have purchased 6 cars through Bell ford and have never had as horrible service as we have with the service department! Very rude, uneducated and disrespectful! Charge More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service team
November 06, 2020

Excellent customer service by William Scoins. He was patient, kind and really really amazing as he carefully listened to all of my questions behind a reason for my visit to the dealership and then he wa More

by Raki77PHX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Scoins
September 27, 2019

Service appointment time When I arrived for my 9:15 service appointment I was told that the appointment time was for when I would "see" the service advisor and had nothing to More

by michaeldeprospo
Recommend Dealer
No
Employees Worked With
Anthony Alfieri
August 07, 2019

Ford Fusion purchase The purchase of this vehicle was a smooth and painless process. William was knowledgeable about this car, and pleasant to work with. He met us at the More

by Ford owner for long time
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William, and Mark
August 06, 2019

Best Car Buying Experience Honest, excellent service without the BS. Will forever return to this dealership for all my future purchases. Special thanks to all those involved in More

by Mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matias, Zach, Paul, Mark
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