Bell Ford

Got contacted by the internet associate after filling out an inquiry. She texted promptly and was very pleasant and helpful. I decided to go in a few days later to check out the vehicle. I called to confi an inquiry. She texted promptly and was very pleasant and helpful. I decided to go in a few days later to check out the vehicle. I called to confirm availibility, she said they had it. I let her know it was a 45 min drive but would make it. When i got there i was told she was just the point of contact and would hand me off to a specialist. I already wasnt happy about this becuase it was her who made me come out. The "specialist" didnt know anything about the vehicle but that was fine because i didnt really need him to. However, he couldnt find the vehicle i was told was on the lot before i came. He brought me some other trim that was of absolutely no interest to me, he's have known that if the first girl wouldnt have told him anything or if he'd listened at all to me. The i said i was leaving but he asked me to stay so he could find a mgr and hopefully find the suv. Then more excuses and bs, still couldnt find it. Then i talked to a mgr and all he did was make excuses, never taking accountability, and asked me to hang out just a little longer because the "think" they know where it is. I left, they wouldnt get my business if they gave me the suv for free. The experience was horrible and i wasted half my day with no test drive to show for it. Dont waste your time, find another dealership. More

Collin Anderson was very understanding and super patient with me. He let me beat him in paper rock scissor. He’s amazing!! Adam was also a huge help!! Thank you Collin for everything!! I love my new car!! with me. He let me beat him in paper rock scissor. He’s amazing!! Adam was also a huge help!! Thank you Collin for everything!! I love my new car!! More

I've been with this dealer for many years and I am very satisfied with the service. Hardley Williams always assigns me a good salesperson. Michael Kovacs was my salesperson this time and he was excellent satisfied with the service. Hardley Williams always assigns me a good salesperson. Michael Kovacs was my salesperson this time and he was excellent. More

Very helpful and fair, we bought a Ford Explorer and love it. We worked with Niko, his manager and finance, we found them all to be very pleasant. it. We worked with Niko, his manager and finance, we found them all to be very pleasant. More

We have owned at least 10 new Ford Explorers or Expeditions over the years. The recent purchase we made through Bell Ford working with Diego Lopez was by far the easiest one we have experienced. W Expeditions over the years. The recent purchase we made through Bell Ford working with Diego Lopez was by far the easiest one we have experienced. We explained what we were looking for in a vehicle and why. He showed us 3 vehicles that could meet our needs. We decided to think about making our decision overnight and said we would call Diego the next morning, which we did. We had decided on The Explorer ST. We had an Expedition with at V6 engine and turbo charger to trade in., the same engine as the new Explorer ST. Our entire experience was totally great. More

I have bought plenty of vehicles in my life and Joe was probably the most fun I have had in purchasing a vehicle, friendliest, and did not pull no punches with me. Would recommend him and your dealership t probably the most fun I have had in purchasing a vehicle, friendliest, and did not pull no punches with me. Would recommend him and your dealership to everyone thank you very much More

Ross Malloy is a great salesman he achieved by getting me into my dream car a Ford Mustang gt fully loaded!!! I love the car and thank Ross, Harley the sales manager and the finance guy with the Mohawk which into my dream car a Ford Mustang gt fully loaded!!! I love the car and thank Ross, Harley the sales manager and the finance guy with the Mohawk which I can’t remember his name at the moment. But thank you all for getting the deal done after the nightmare I had at Peoria Ford and having to return the mustang I wanted and ended up getting an even better one at bell Ford!! More

Great experience! I would highly recommend and definitely would look here for my next vehicle. Everyone was very friendly, responsive and great to work with! would look here for my next vehicle. Everyone was very friendly, responsive and great to work with! More

I tell Josh what I’m looking for in a new car- he knows the models and the specs & has helped put me into the best car for the best price with the features I need, every time! the models and the specs & has helped put me into the best car for the best price with the features I need, every time! More

Horrible experience! They screwed my 18yr old son. Shame on us for hoping they would be honest. They charged a different price for the car after we saw it on the internet. Offered no assistance when we cal on us for hoping they would be honest. They charged a different price for the car after we saw it on the internet. Offered no assistance when we called them back to discuss and basically blamed me for being stupid, they screwed me and told me there was nothing I could do about it. Preaching about family owned and expressing how different of a dealer they are is a crock of crap! Sad they blame the buyer and take no responsibility for anything. Pathetic! I have never been spoken to that way from a so called family owned business! Sad! More