Bell Ford
Phoenix, AZ
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These people are nothing but liars. I was lied to about the tire and service maintenance. When I got home I realized the individual who sold it to me lied so I went back because they told me it was fully r the tire and service maintenance. When I got home I realized the individual who sold it to me lied so I went back because they told me it was fully refundable. I filled out the refund paperwork. It was conveniently lost. Took over four months and many phone calls and emails to finally get my money back. They force you to purchase their Ultra Guard (it’s part of the purchase price). Then when you schedule your service, they don’t bother to tell you they don’t do the Ultra Guard on Saturdays. I drove close to an hour both ways to get this done. I waited to see if I could get a refund on that. They finally said someone would call me. In true Bell Ford fashion, no one called me. More and more lies. BUYER BEWARE These people are xxxxxxxx. More
Purchased an awesome 2006 Mustang GT from Jared. He was a pleasure to work with and provided prompt, courteous service throughout our business. Kaitie was very pleasant and friendly also. Highly recommen a pleasure to work with and provided prompt, courteous service throughout our business. Kaitie was very pleasant and friendly also. Highly recommend you visit this dealership if you are in the market for a vehicle or service!! More
Was working on a deal for an F450. While working the numbers an about ready to come to an agreement, they sold the truck from under us. We are a large business who buys a good number of fleet vehicles a numbers an about ready to come to an agreement, they sold the truck from under us. We are a large business who buys a good number of fleet vehicles a year. Was looking for a good dealership to start doing business with however not no more. Would’ve been nice to have been informed they were working with another customer and not being tried to sold under the table. Will move on to a better dealership. More
Robert Cahn was a pleasure to work with. He was very friendly and professional! We are enjoying our Mustang Mach E! Thank you for making it an easy experience! friendly and professional! We are enjoying our Mustang Mach E! Thank you for making it an easy experience! More
The AC in my F150 was blowing warm. Compressor and fan checked out fine. Dealership advised the “code” indicated the HVAC module would need to be replaced. Once replaced they would test again and this ma checked out fine. Dealership advised the “code” indicated the HVAC module would need to be replaced. Once replaced they would test again and this may or may not fix the problem that it may also be the PCM module. After the HVAC module was replaced I was told they would need to replace the PCM. The cost for both I was being quoted was over $2500. The technician appeared to be going off of codes alone which from my understanding gets them in the general area but does not pinpoint the problem. With no guarantee this would fix the problem I did not have the PCM replaced and left the service center without the AC blowing cold. The repair that fixed the problem was found by another shop and it was not the PCM and makes me question if I needed the HVAC module which the cost for that was just under $1000. Not satisfied. More