Bell Ford

Service Department- Nov 4th, 2024. I made an appointment with Kody Schmierer to have my 2014 Ford Raptor have work done on a recent Ford Recall. Kody said they would pick up and return I made an appointment with Kody Schmierer to have my 2014 Ford Raptor have work done on a recent Ford Recall. Kody said they would pick up and return my car the exact same day. I did not receive a call all day from my service advisor. I call and text his cell phone and do not get a call back at the end of the day. I call and texted Kody again in the morning and no response for 2 hours. I call the service manager and then I finally get a call back from Kody. He advises me that I called to late yesterday and that is why he did not respond. I responded that I received 10 text messages from Bell Ford and I would expect that my service advisor would call me with updates and especially if there was going to be a delay...Kody then promised that my vehicle would be ready and delivered at 11am; and of course that did not happen. I keep texting every hour and no response. Finally the vehicle shows up at 2pm with no advance notice. Good service is hard to come by these days and unfortunately here is another example. I definitely will not be going back and giving them a second chance. There are many other options out there to choose from. Mark Mayr More

Harley Williams from ford has been very helpful and friendly, I am in the business also and you recognize the professionalism and great customer service, makes you feel like as if he's a friend that yo friendly, I am in the business also and you recognize the professionalism and great customer service, makes you feel like as if he's a friend that you have known for a lifetime More

Hello, I wanted to complement and praise the customer service i have received by Chad from the parts counter, I came in looking for a specific part that nobody else had. with Chad's amazing help we found service i have received by Chad from the parts counter, I came in looking for a specific part that nobody else had. with Chad's amazing help we found that part and he had it shipped over from a different state. I completely recommend the part department and working with this incredible person that you Bell Ford have working at your business! please, show Chad Gleason how awesome he is and what an incredible person to person gift he has that keep people wanting to come back. thank you Chad for all your help!!! Carl D. More

Worked with Matias, made our experience so pleasing and easy. As well as Zach, helped us out and made everything possible. Appreciate it all. Love our new vehicle easy. As well as Zach, helped us out and made everything possible. Appreciate it all. Love our new vehicle More

I was in the "Car Business" and would highly recommend giving Bell Ford a try. Robert Cahn was the reason for this 5 Star Review. So far, everyone I have dealt with has been AMAZING, CARING, and PROFESSI giving Bell Ford a try. Robert Cahn was the reason for this 5 Star Review. So far, everyone I have dealt with has been AMAZING, CARING, and PROFESSIONAL! More

Great sales guy and a good experience with the financial person. Good experience, I will definitely come back person. Good experience, I will definitely come back More

Great customer service, sales dealing in the modern world and nice clean facility. Respectful, speedy and very pleased with my experience! and nice clean facility. Respectful, speedy and very pleased with my experience! More

Outstanding customer service, friendly, professional atmosphere throughout the Dealership. Our sales rep Aaron J was the Very best, willing to listen to our needs, and went above and beyond, showing us atmosphere throughout the Dealership. Our sales rep Aaron J was the Very best, willing to listen to our needs, and went above and beyond, showing us a number of vehicles to choose from, and professionally helped us decide on the right vehicle for our needs, and our price range. THANK YOU, Aaron J. and BELL FORD, More

Both Robert and Zach were amazing during my recent purchase of a new car. I told them what I was looking for and they made it work. Found a truck in the color I wanted which was very important to me. purchase of a new car. I told them what I was looking for and they made it work. Found a truck in the color I wanted which was very important to me. They also made the finance part of it easy and understandable. The whole transaction was smooth and easy. I will be going back to them if I ever need a new car. More