Bell Ford
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 328 reviews
Joe Corella and all the other staff were very courteous, friendly, and helpful. No pressure. The looking/research process as well as the final sales process were expeditious. I would recommend Joe to any ne friendly, and helpful. No pressure. The looking/research process as well as the final sales process were expeditious. I would recommend Joe to any new car buyer. More
I found that everyone I dealt with at Bell Ford to be friendly, helpful and knowledgeable. The dealership had a large selection of cars and I picked out the car I wanted online the evening before I showe friendly, helpful and knowledgeable. The dealership had a large selection of cars and I picked out the car I wanted online the evening before I showed up at the dealership. Reece was my salesperson. He answered my questions and was quite patient. I purchased a Mustang Mach e and I love the car. More
Matias and his crew were pleasant to work with. They made you feel very comfortable . Also made the experience easy and fun! I will definitely recommend and return! They made you feel very comfortable . Also made the experience easy and fun! I will definitely recommend and return! More
Service Department- Nov 4th, 2024. I made an appointment with Kody Schmierer to have my 2014 Ford Raptor have work done on a recent Ford Recall. Kody said they would pick up and return I made an appointment with Kody Schmierer to have my 2014 Ford Raptor have work done on a recent Ford Recall. Kody said they would pick up and return my car the exact same day. I did not receive a call all day from my service advisor. I call and text his cell phone and do not get a call back at the end of the day. I call and texted Kody again in the morning and no response for 2 hours. I call the service manager and then I finally get a call back from Kody. He advises me that I called to late yesterday and that is why he did not respond. I responded that I received 10 text messages from Bell Ford and I would expect that my service advisor would call me with updates and especially if there was going to be a delay...Kody then promised that my vehicle would be ready and delivered at 11am; and of course that did not happen. I keep texting every hour and no response. Finally the vehicle shows up at 2pm with no advance notice. Good service is hard to come by these days and unfortunately here is another example. I definitely will not be going back and giving them a second chance. There are many other options out there to choose from. Mark Mayr More
Harley Williams from ford has been very helpful and friendly, I am in the business also and you recognize the professionalism and great customer service, makes you feel like as if he's a friend that yo friendly, I am in the business also and you recognize the professionalism and great customer service, makes you feel like as if he's a friend that you have known for a lifetime More
Hello, I wanted to complement and praise the customer service i have received by Chad from the parts counter, I came in looking for a specific part that nobody else had. with Chad's amazing help we found service i have received by Chad from the parts counter, I came in looking for a specific part that nobody else had. with Chad's amazing help we found that part and he had it shipped over from a different state. I completely recommend the part department and working with this incredible person that you Bell Ford have working at your business! please, show Chad Gleason how awesome he is and what an incredible person to person gift he has that keep people wanting to come back. thank you Chad for all your help!!! Carl D. More
Worked with Matias, made our experience so pleasing and easy. As well as Zach, helped us out and made everything possible. Appreciate it all. Love our new vehicle easy. As well as Zach, helped us out and made everything possible. Appreciate it all. Love our new vehicle More
I was in the "Car Business" and would highly recommend giving Bell Ford a try. Robert Cahn was the reason for this 5 Star Review. So far, everyone I have dealt with has been AMAZING, CARING, and PROFESSI giving Bell Ford a try. Robert Cahn was the reason for this 5 Star Review. So far, everyone I have dealt with has been AMAZING, CARING, and PROFESSIONAL! More