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Bell Ford
Adrian, MI
245 Reviews
We here at Bell Ford pride ourselves on delivering the best customer service and dealership experience to Ford drivers throughout Dundee and Clinton MI. With our commitment to excellence and vast automotive expertise, it's clear that you've found the perfect place to test drive, finance and service your car!
Take a look around and discover that new Ford models have all the elements you desire in a car: safety, dependability, comfort and tech features. We invite you to stop by our showroom to get a feel for our current inventory and arrange for a test drive in a new Ford Escape, F-150, Edge, Explorer or Focus.
Now, we know that not every driver is in the market for a new car. That's why we maintain a comprehensive list of quality and affordable used cars. There's simply no denying that buying used is a great way to drive a top-quality car while saving money at the same time.
The next step in the process is helping you finance the new or used car of your choice. We know it sounds intimidating but that's never the case when you buy or lease a car from us. Our Auto Finance team will crunch the numbers to ensure that you enjoy a budget-friendly price on your next vehicle.
Now that the car is yours, it's important to keep it in tip-top shape for many years of joyous driving. That's only achieved by bringing it into our Service and Parts centers for routine maintenance, repairs and parts replacement. Whether you need an oil change or tires rotated, our expert technicians will perform the necessary tasks to get you back on the road before too long.
If you're ready to learn more about services, simply stop by Bell Ford at our showroom in Adrian, MI, where we always look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 245 reviews
April 16, 2021
Repair department was very responsive by providing a convenient time for the recall service, and then following up with a reminder before the time. Upon arrival I was taken care of promptly and given an convenient time for the recall service, and then following up with a reminder before the time. Upon arrival I was taken care of promptly and given an estimate of when the vehicle would be ready and they told me they would call when ready. At pick up, again it was fast efficient help to get checked out and on the road. Very satisfied with the service. More
by gary1941
Employees Worked With
Audra
April 02, 2021
We had such a wonderful experience. Austin did a wonderful job along with the manager Gary. They were professional and so helpful in the trading and purchase of our like new 2020 escape. We will do wonderful job along with the manager Gary. They were professional and so helpful in the trading and purchase of our like new 2020 escape. We will do business there again. More
by briangrothe
Employees Worked With
Austin, Manager Gary
December 15, 2020
Service was exceptional. However, I was disappointed to Service was exceptional. However, I was disappointed to have pay for an upgrade to my navigation system. My auto was a mere 460 miles over warranty Service was exceptional. However, I was disappointed to have pay for an upgrade to my navigation system. My auto was a mere 460 miles over warranty! More
by Tmcbacon
Employees Worked With
Unknown
December 09, 2020
I needed routine 5,000 mile maintenance. My overall experience from making the appointment to exiting in my newly washed vehicle was excellent. Service Advisor, Audra Hubbard went the extra mile durin experience from making the appointment to exiting in my newly washed vehicle was excellent. Service Advisor, Audra Hubbard went the extra mile during the visit. More
by lkinney74
Employees Worked With
Audra Hubbard
December 04, 2020
I have always been treated with kindness and respect when I visit the dealership to have the oil changed along with the works. I never hesitate to take my vehicle in for service. I visit the dealership to have the oil changed along with the works. I never hesitate to take my vehicle in for service. More
by cher.49
Employees Worked With
Not sure
December 01, 2020
I have purchased 4 new vehicles in the past 8years from this dealership. My sales rep Lou Graf is amazing and goes the extra mile everytime. I have never needed any extra service outside the normal recalls this dealership. My sales rep Lou Graf is amazing and goes the extra mile everytime. I have never needed any extra service outside the normal recalls which the dealership has been easy to work with. I recently started having problems with problems with my radio and a blank screen. I called to get it in for service which took longer to get in and during the scheduled service date I went over my 36k warranty by 270 miles. When the service rep told me I was out of warranty and they wouldnt cover it, he told me I could call ford myself to open a warranty investigation bcase. I felt this was unacceptable and since I have purchased so many vehicles from this dealership. My explorer is only 2yrs old and my lease is up in 1yr. I feel the Ford warranty is unacceptable compared the GM/ chrysler warranty. The dealership did nothing to help and made me work through ford directly which I did. Ford stepped to and turned a 1200 bill into a $100 deductable which was great customer service on their part however still kind of crappy I had to pay for a ford defect. The Adrian Bell Ford dealership passed the buck to ford and did the bare minimum. More
by Ray Goodson
Employees Worked With
Calvin
November 30, 2020
Bell Ford is by far the best dealership I have done business with. Bought 2 vehicles from them. Friendly, caring, great pricing and amazing all the way around. Very clean environment. business with. Bought 2 vehicles from them. Friendly, caring, great pricing and amazing all the way around. Very clean environment. More
by Joshnsam
Employees Worked With
Scott B.
September 11, 2020
Recently took car in for leaking sunroof, car was wet when taken in, car was wet and not cleaned from water damage. Was told it was before I picked it up. Big disappointment. when taken in, car was wet and not cleaned from water damage. Was told it was before I picked it up. Big disappointment. More
by Cochrane2000
Employees Worked With
Unsure
September 11, 2020
Beth was awesome! Treated us like family! Thank you so very much Beth! Very much enjoyed meeting you and learning all about the functions of my new car!!! very much Beth! Very much enjoyed meeting you and learning all about the functions of my new car!!! More
by hopepeek65
Employees Worked With
Beth
