Bell Audi - Service Center

Outstanding service Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally Mark, truly took ownership of a technology issue I was having. He did everything he could and resolved the issue. If that wasn’t enough he personally delivered the car to my home. Mark, is a true professional and is totally cusomercentric! Bell Audi is lucky to have Mark. More

Easy, quick purchase! I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the I went in to get an oil change and decided to trade in my car for a newer certified preowned A5. Jair Joza was so helpful and knowledge and made the process quick and easy. I would definitely purchase from Bell Audi Edison again. More

Find another Audi Dealership I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it isn't makes no sense. All functi I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it isn't makes no sense. All functions should have been checked before calling to say the car is ready. There was an error on the dashboard saying fault with wipers and lights. Shouldn't someone returning the car notice it and fit it? I left work early and was late to an appointment just to discover the issue you forget to see. I was waiting well over a half-hour with absolutely no guidance. Not to mention, your online price for the Winter Sepcial did not reflect on the bill. Then the next day I go back and pick up my car, it was filthy and with yet another issue with my cars wiper blades. I didn't notice until I used my wipers. So I made my third trip back to your dealership to have it fixed. I understand it takes a while to fix a car, but please test the functions before saying something is done. Will never shop here for a car or for service. More

Horrible Service Experience I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it actually isn't makes no sense. A I am not satisfied with the service I received. I understand things take time, however saying a car is ready and it actually isn't makes no sense. All functions should have been checked before calling to say the car is ready. There was an error on the dashboard saying fault with wipers and lights. Shouldn't someone returning the car notice it and fit it? I left work early and was late to an appointment just to discover the issue you forget to see. I was waiting well over a half-hour with absolutely no guidance. Not to mention, your online price for the Winter Sepcial did not reflect on the bill. Then the next day I go back and pick up my car, it was filthy and with yet another issue with my cars wiper blades. I didn't notice until I used my wipers. So I made my third trip back to your dealership to have it fixed. I understand it takes a while to fix a car, but please test the functions before saying something is done. More

Always the best service The service team is attentive responsive and mindful of what the client needs. Always been a pleasure there for 8 years through 2 cars I have had. TJ The service team is attentive responsive and mindful of what the client needs. Always been a pleasure there for 8 years through 2 cars I have had. TJ Trivedi is my guy there!! More

Excellent salesman customer service We bought 3 cars from Marc at Bell Audi and have been extremely pleased with his outstanding service. I especially loved my test drive with Marc as h We bought 3 cars from Marc at Bell Audi and have been extremely pleased with his outstanding service. I especially loved my test drive with Marc as he pointed out all the exciting key elements of the car!!! Marc is an awesome person, very knowledgeable and cares about people! Would highly recommended him to anyone. More

The best staff ever. Wet polite and courtesies I would recommend the Edison location The location is very clean and the workers are very polite and knowledgeable. Very pleased with my experience a I would recommend the Edison location The location is very clean and the workers are very polite and knowledgeable. Very pleased with my experience and purchase of my Audi Q5 More

OIL CHANGE I read the reviews so decided to give this place a shot. They welcomed me and I told them I wanted an oil change (first oil change free by Audi). Wait I read the reviews so decided to give this place a shot. They welcomed me and I told them I wanted an oil change (first oil change free by Audi). Waited only half hour and it was done, which I was confused because it was done so quickly. I opened the hood after I left, checked the components I marked to see if it was removed which should of been on a standard oil change, but it wasn't. The dust was still on the oil cap and oil filter, my marks were in the same position. Now tell me if a mechanic did an oil change I would've noticed finger prints on those components, I saw none. The bolts under the car were snug like it was never removed, no mechanic is that perfect. Tell me Bell Audi if people put there faith in you to do work on there cars why BS them. Washing a car making it look clean doesn't mean work had been done. You guys should be ashamed of calling yourselves a Audi dealer. Just because your not collecting any money doesn't mean you pretend to work on a customers car. More

Great Customer Service and Satisfied Customer Carl Mesaros (Service Director) always goes above and beyond to ensure your complete satisfaction. Carl is great guy and always aims to make sure you Carl Mesaros (Service Director) always goes above and beyond to ensure your complete satisfaction. Carl is great guy and always aims to make sure you are completely satisfied with the service/work done on your vehicle, and most importantly that you get your car back in the same, if not better condition than when you dropped it off. Thank you Carl for your long-standing tenure as Service Manager and always taking good care of me and my family of Audi vehicles. Sincerely, Greg S. More