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Bell Audi - Service Center

Edison, NJ

4.8
346 Reviews

346 Reviews of Bell Audi - Service Center

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October 27, 2020

It was easy to book, everyone was friendly and efficient, the facility was clean and followed respiratory hygiene and social distancing guidelines, and I’m enormously satisfied! More

by Rebecca_sig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikolas Esposito
Oct 28, 2020 -

Bell Audi responded

Hi Rebecca - We appreciate the glowing review! It is fantastic to hear that you had such an exceptional service experience at Bell Audi. Safe travels, and we hope to work with you again down the road!

October 27, 2020

I was helped right away. Had an oil change and one year check. Technician sent a video showing my car and work completed. Car washed. Done in a little over an hour. Quite pleased! More

by Loricee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Bell Audi responded

Thank you for taking the time to leave us a review! It was our pleasure to change your oil and service your vehicle here at Bell Audi, and we look forward to your next visit!

September 13, 2020

I had an appointment to get my steering wheel module programmed. The tilt wheel didn’t work and the problem was quickly resolved by the technician Adam. My service advisor Frank Conte was very accommoda More

by Napoleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Conte, Adam and Nicole
Sep 14, 2020 -

Bell Audi responded

We couldn't have asked for better feedback! We're so proud to hear that Adam and Frank made your service visit so exceptional. Thank you for coming to Bell Audi for your steering wheel repairs!

July 29, 2020

Always a top notch experience at Bell Audi. The staff is always polite and personable and go out of their way to make you feel comfortable. The attention to detail and the effort they put into making the ex More

by jazzch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank!
Jul 29, 2020 -

Bell Audi responded

Thank you for the five-stars! At Bell Audi, customer service is our top priority, and it means a lot to hear that you felt so comfortable working with our team. We appreciate your business and hope to earn it again in the future. Many safe and happy miles!

July 15, 2020

As always, tremendous professionalism and eager to help. Delivered as promised and on a timely basis. This service department is one major reason for my continued loyalty to Bell Audi. More

by joaob
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Bell Audi responded

We're grateful to see such positive feedback from one of our loyal Bell Audi customers. I am glad to hear that our team consistently goes above and beyond to meet your needs as customer service is our priority. All of us are looking forward to taking care of you during your next visit!

July 14, 2020

First service is free with car purchase. It was easy valet pickup and dropoff service. During pandemic, Bell Audi made servicing easy without us stepping out at all. More

by PatilBeIt
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 14, 2020 -

Bell Audi responded

Thank you for trusting the Bell Audi team to get the job done. We're dedicated to providing great service for every customer and I'm glad that came through to you!

July 10, 2020

As soon as I arrived at Bell Audi for service, I was directed to meet my service advisor. He was very efficient, courteous and professional. My car was ready on time. Waiting area is modern and very spa More

by Sreedharpulluru
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi! It's wonderful to hear that our service department was so accommodating and ensured that you got back on the road quickly. We're grateful to have your business and we look forward to working with you next time!

June 28, 2020

Wow! From the minute I walked right inside the door, Bell Audi showed a class of customer service that was second to none in my experience. Ashley Rosario was amazing, she answered any fear, uncertaint More

by Edgonzalez03
Recommend Dealer
Yes
Employees Worked With
Ashley Rosario
Jun 29, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi. It is great to hear that Ashley took care of you and helped you into the perfect Audi Q5. Congrats & safe travels!

June 11, 2020

Very responsive; original complaint was moldy odor. They figured out it was due to a filter that was clogged. Also some collection of water. Will have to see how it does over time. More

by swee
Recommend Dealer
Yes
Employees Worked With
Tom Henry
Jun 11, 2020 -

Bell Audi responded

Thank you for reviewing Bell Audi. Customer satisfaction is our goal and I am happy to hear that our team was able to fix your vehicle.

May 12, 2020

EXCELLENT I HAVE BEEN PURCHASING AUDIS FROM BELL AUDI SINCE THE WERE IN THEIR FIRST LOCATION ON RT 33.WE HAVE PURCHASED NUMEROUS AUDIS FROM THEM BECAUSE WE ARE More

by jeff1peg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Henry
May 12, 2020 -

Bell Audi responded

Thank you so much for being a loyal Bell Audi customer! We are delighted that you can depend on both our Sales and Service Departments for excellent service. Hope to see you next time!

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