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Bell Audi - Service Center

Edison, NJ

4.8
346 Reviews
Call Service Center (732) 388-2800

346 Reviews of Bell Audi - Service Center

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September 06, 2021

Great service! I always feel well treated at Bell Audi! More

by jasfar63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Nkansa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick *****
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Sep 06, 2021 -

Bell Audi responded

We are more than pleased to hear that the Bell Audi team delivered professional service which made your experience a success from start to finish. Have a great day!

August 27, 2021

They are very nice and repairs were done on time And I was text to let me know that my vehicle was ready I would use this service department again More

by Bossdawgint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2021 -

Bell Audi responded

At Bell Audi we're proud to offer our guests thorough and communicative care every opportunity we get! Thank you for taking the time to leave us a positive review and we hope we'll see you again down the road!

August 25, 2021

Scheduling an appointment is easy and fast. The service of the car was performed and completed in the agreed time period, The waiting area is spacious. More

by mashka743
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2021 -

Bell Audi responded

We strive to make the service process as easy and efficient as possible for our guests and it is gratifying to hear that we hit the mark! Thank you for choosing Bell Audi and for taking the time to share your experience. We hope you will return in the future!

August 16, 2021

No xx! Very quick and straight forward with their work, they did what's needed and that's that. More

by KB!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

Bell Audi responded

We strive to make the guest experience simple and straightforward, so this is great to read. Thank you for choosing Bell Audi, and come back again soon!

August 12, 2021

I was pleased that Steven and and technician was able to show me other needed repairs which were critical if not taken care of immediately. More

by turneret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steven Erazo
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Aug 13, 2021 -

Bell Audi responded

Thank you for sharing your great review of Steven and the team! We are happy to have you as a Bell Audi customer and we hope to welcome you back for your future service needs.

August 06, 2021

Nick was awesome, always had service issues with my previous Audi dealership. Bell Audi has always been awesome with my service needs More

by Manmeet Bamrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik Esposito
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Aug 06, 2021 -

Bell Audi responded

Thank you for the great review! We appreciate your support and are happy to hear that Nick went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Bell Audi!

July 27, 2021

Very poor customer service, one of the sales managers i spoke with was extremely rude and spoke with a lot of profanity. There are much better dealers around who treat their customers with respect and dig More

by Vivek_k
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brad Marks
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July 25, 2021

Craig was very thorough and professional. I was completely satisfied. He exceed my expectations Craig explained every thing is great detail that was easily understood by me More

by Timothy Kacanip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2021 -

Bell Audi responded

Thank you for the excellent feedback, Timothy, and for the kind words about Craig! We'll be sure to pass the kudos along. Drive safe and see you next time! - your friends at Bell Audi

July 19, 2021

Amazing service as usual. Steven Erazo was very kind and knowledgeable and made the service appointment very easy. I was updated and they all took care of me. Thankful More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Eaazo
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Jul 20, 2021 -

Bell Audi responded

Teresa - everyone here at Bell Audi appreciates your amazing feedback! Thank you for trusting our team with your service needs, and come back again soon!

July 16, 2021

Consistently great service and response time. Mechanics even video undercarriage to report on things like breakers, tire treads etc. Bought car here and have had serviced for 4 years More

by Kob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Esposito
Report | Print
Jul 16, 2021 -

Bell Audi responded

We appreciate you taking the time to write us a positive review! It is paramount that our guests have a full understanding of the service we are providing at Bell Audi. We cannot thank you enough for your continued support over the last 4 years. Looking forward to the next chance we get to provide you with top-notch service!

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