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Bell Audi - Service Center

Edison, NJ

4.8
351 Reviews
Call Service Center (732) 388-2800

351 Reviews of Bell Audi - Service Center

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March 12, 2022

Service department took me in on time for a recall on my Audi W-5. Everything went as expected with the recall done in about 45 minutes. The service department ask if I wanted to wait for a car wash and of More

by blgillman135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Skolnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2022 -

Bell Audi responded

We're so happy to hear how satisfied you are with your recent recall service! It was our pleasure to get that squared away for you and return your Audi Q5 to you nice and clean. From all of us at Bell Audi, we thank you for your business, and we hope to see you back again down the road!

March 11, 2022

I’ve been going to Bell Audi for servicing for about 2 years. Every single trip have been very accommodating, easy, and excellent service. More

by carlos.f13237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Bell Audi responded

Carlos, we're so grateful for your loyalty to Bell Audi! It's truly our pleasure to accommodate you and to take care of all of your service needs, and we look very forward to our next chance to do so!

March 11, 2022

It was quick and efficient. Everyone was professional from the person who greeted me, the service person etc. More

by ballet-08brink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2022 -

Bell Audi responded

Thank you for the excellent review of Bell Audi! We're glad that the team took care of your vehicle in a timely way.

March 11, 2022

Very happy with service department. Outstanding service & super friendly staff. They are the best. Highly recommend. Frank Conte is the best. More

by dorota13@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Conte
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Mar 13, 2022 -

Bell Audi responded

Dorota, we are so grateful for your kind words and compliments about Frank and the Bell Audi service team! We're proud to deliver outstanding automotive care with a smile, and it's lovely to hear how much it means to you. Many thanks for your support, and we look forward to your next stop by!

March 08, 2022

Bell audi is Conveniently located. The service professionals are well informed, pleasant to deal with and attentive. Great people Great service More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2022 -

Bell Audi responded

Pat, we are so grateful for this outstanding review! It means a great deal to hear how much you appreciate our professionalism, attentive care, and expertise. We feel fortunate to have such supportive customers like you at Bell Audi, and we look forward to our next chance to work together!

March 03, 2022

Exceptional outstanding customer service. Frank Conte is very considerate and has amazingly clear and accurate communication skills. More

by laserjet1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maged (Max) Misak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2022 -

Bell Audi responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Frank and the Bell Audi team. Drive safely, and we hope to see you back again down the road!

Mar 04, 2022 -

laserjet1211 responded

Thank you for the " At Ease Enviorment at Your Dealership Bravo!!!!

March 02, 2022

Very professional and courteous service advisor. Work done as promised and in time. Bell Audi needs high commendation for their work. More

by Tomoommen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan R
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Mar 03, 2022 -

Bell Audi responded

Thank you for the great review! Hearing that you had such a successful service experience working with the Bell Audi team made our day. Drive safely, and we hope to see you back again down the road!

March 02, 2022

Always professional and service dept on point on all levels I would recommend using them for your Audi needs More

by Jjmrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Bell Audi responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bell Audi team. Drive safely, and we hope to see you back again down the road!

February 25, 2022

Had a bad experience leasing my last car last time. The service department is great More

by Dmz7093
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert D'Angelo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Hewit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonse Panlilio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Slyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2022 -

Bell Audi responded

It's hard to hear that your leasing experience didn't meet our high standards. Though we're happy that your time with service was better, we would still be grateful for the chance to learn more about what transpired to prompt this review. We are always looking to better our practices. Please consider reaching out to me directly, as I won't be able to locate your information based on your username. Kindly, Albert Nkansa - Sales Manager - 888-422-9684 ext 110

More
February 23, 2022

The Bell dealership is Very professional - they have helped me in with an estate situation at the time of my cousins passing - I would recommend them to others looking for a Luxury car and luxury servic More

by karlrutter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Feb 23, 2022 -

Bell Audi responded

We are so happy we could be of assistance during a difficult time. Thank you for putting your trust in our team here at Bell Audi and please let us know if there is anything else we can do for you. Safe travels!

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