Bell Audi

Audi Needs to Investigate this Dealership Since this dealer was more than 60miles away, I wanted to ensure both sides were going to be showing up for the same deal before arriving. What follow Since this dealer was more than 60miles away, I wanted to ensure both sides were going to be showing up for the same deal before arriving. What followed after driving almost 2 hours was a ridiculous onslaught of character slander and classic, sleazy dealer tactics that you would expect from a sketchy used car lot, not Audi. I was tossed between 3 different sales associates, one of whom said "I'm working a significant deal and don't have time for you at this moment." I guess me making an appt and driving there didn't matter. Interpretation- I'm too poor for them to care. On the test drive, the new associate I was assigned literally said "this car isn't half bad for being so old." It was a 2008 BMW X5...certainly not egregiously old. Interpretation- I'm too poor for them to care. Once we decided to work out a deal, I was quoted $5,000 less than my previous estimate which was in writing! The reason was that I lied about my car, according to the associate. Mortified that I had articulated my car incorrectly, I asked for him to clarify what was wrong. He couldn't. Simply said my car was a basic level BMW. My 2013 BMW X1 was $50,000...hardly basic. He didn't even look at. He then proceeded to tell me that the $5,000 difference was minor at best. Clearly I'm in the wrong profession since I definitely care about $5,000! Interpretation...hopefully you get it by now. I asked for the manger and once he presented himself, I knew it was only going to get worse. He reiterated that my car was a BMW 1 series and not an X1 as I had said. There's a giant X1 on the back of my BMW because it is in fact an X1! It has every feature imaginable, including xdrive, yet he said I had not be straightforward on this. I asked him if he personally saw it, and he declined to answer. I suggested that we call BMW and present the VIN for verification...he said that was not how it worked. When I caveated that I think it would he threw my car key and said "you need to leave because clearly you know more than I do" and he stormed off. Wow. Just wow. More

Typical dealership They matched an offer I had from another Audi dealership. But to offset that offer, they offered me a super low amount on my trade in, using typical l They matched an offer I had from another Audi dealership. But to offset that offer, they offered me a super low amount on my trade in, using typical language like its selling at auction for the amount we are offering. Ask yourself this... When you go to several dealers and they all offer you a certain amount for your trade but this dealership offers you $5000 less than the others, "who's right?!" Thanks for wasting my time!!! More

Purchased 1st Audi If you ask for anyone other than Juri Solano, you are getting half the experience. He was attention, patient, professional and knowledgable of the veh If you ask for anyone other than Juri Solano, you are getting half the experience. He was attention, patient, professional and knowledgable of the vehicle. My A5 was car of choice but Juri was a great hire by Bell Audi! Tell him Dr. RaShawn Adams sent you! More

Great Listeners I brought my first Audi from Danielle A. She was so patient and understood my concerns. They weren't pushy at all. They were very negotiable and made I brought my first Audi from Danielle A. She was so patient and understood my concerns. They weren't pushy at all. They were very negotiable and made me feel at ease, never stressed. I have been leasing from another high end dealer for a long time, and this was really a different experience. They seem much more easy going and they were all very nice to deal with. More

Excellent price- no run around First price was the best. Jason was more than easy to work with and straight to his word. Price was on point, in fact even better than third party lea First price was the best. Jason was more than easy to work with and straight to his word. Price was on point, in fact even better than third party lease companies! Considering we lease the 2016 q5 3.0 which is only out a few weeks now I was shocked in the amazing deal we got! I would definitely go back to Jason again and recommend him to friends as he didn't waste my time and answered every question or called back asap. Oh and did I mention the amazing deal we got? :) More

Best Experience Marc Levine did an outstanding job and listened to all that we wanted and we negotiated a fair deal. The Q5 is great to drive. Marc Levine did an outstanding job and listened to all that we wanted and we negotiated a fair deal. The Q5 is great to drive. More

Highly recommend! I recently worked with Rami Ayyash on the purchase of a cpo s5 cabriolet. Being an out of state buyer, Rami made everything very simple - from taking I recently worked with Rami Ayyash on the purchase of a cpo s5 cabriolet. Being an out of state buyer, Rami made everything very simple - from taking additional pics to making a fair deal for me. When I came to pic up the vehicle, everything was as portrayed. Excellent service. More

Marc Levine and Bell Audi Five Star Ratings Marc and Bob did an outstanding job and listening to me and ultimately negotiating a fair deal. The car is terrific, the people are excellent and I e Marc and Bob did an outstanding job and listening to me and ultimately negotiating a fair deal. The car is terrific, the people are excellent and I expect nothing less from service. thanks Bell Audi More

Excellent experience We decided to visit Bell Audi based on both it's own reviews as well as the somewhat lackluster reviews of another Audi dealer (that is much closer to We decided to visit Bell Audi based on both it's own reviews as well as the somewhat lackluster reviews of another Audi dealer (that is much closer to where we live). Our salesman, Marc Levine, greeted us within 10 minutes (it was a Saturday and very busy). He showed my wife and I the Audi A3 and went over the many features and benefits of the model. We then decided to take a test drive and let me say that it was simply the best test drive I have ever been on. Marc had me put the A3 through it's paces with ample use of the gas pedal and sporadic use of the brake pedal. The car performed better than I had expected! That was what sold me on the car, the test drive. After that it was the usual procedure of agreeing to price (we got a great deal), assessing trade in value on my 2006 Jetta (also, got a very fair price), then waiting for the car to be ready, and of course the Finance manager where we signed all the papers. There was a couple hiccups with the process: the car was missing all weather mats, which they were more than apologetic about. Marc was very courteous and professional throughout the entire process. We would definitely recommend this dealership to anyone interested in Audi. Ask for Marc Levine, and ask for the test drive! You will not be disappointed! More

Very poor car service I had to bring my Q7 multiple times within couple of months for the same issue. Service professionals do not do a complete job and finally never fixed I had to bring my Q7 multiple times within couple of months for the same issue. Service professionals do not do a complete job and finally never fixed the issue. They are always backed up...never let me know the exact issue... Have to call several times to find out. A loaner I recently got from here wasn't even clean. Front desk at service not very friendly either. More