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Bell Audi
Edison, NJ
1,664 Reviews
We have been in business for over 35 years and as the number one Audi dealer in New Jersey, a four year consecutive winner of the coveted Audi Magna Society award recognizing the best Audi dealers in the country and an Audi Flagship Dealer, Bell Audi is proud to continue our many years of providing loaners cars as well as Courtesy Valet service to all of our customers no matter where you purchased or leased your Audi from. Need Valet service to your home or office, no problem, we will also drop-off a loaner for you to use during the day. Bell Audi will bring your washed vehicle back to you after your service has been completed. Come and see why Bell Audi is the largest Audi dealer in New Jersey... or better yet we will come to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,664 reviews
April 16, 2025
Easily accessible, pleasant, spacious and clean store, friendly, attentive and punctual staff, excellent service. Perfect! friendly, attentive and punctual staff, excellent service. Perfect! More
by carlos.de.castro
April 15, 2025
Omnia and Eric were both very patient and helpful when we purchased the first car of my daughter. Thank you!! purchased the first car of my daughter. Thank you!! More
by Lara
April 15, 2025
Thank you for your help and patience looking for the car of my daughter. It was a nice experience at Bell Audi. of my daughter. It was a nice experience at Bell Audi. More
by Lara
April 13, 2025
JT, my sales rep and his entire crew were professional and pleasant to work with. Will definitely deal with them in the future and recommend them to everyone! Awesome job Bell Audi!! and pleasant to work with. Will definitely deal with them in the future and recommend them to everyone! Awesome job Bell Audi!! More
by Tchiao12345!
Employees Worked With
JT
April 12, 2025
I have been dealing with Bell Audi for over 20 years. The service area has been outstanding. Very knowledgeable and customer focused. Mike Lopez was extremely helpful in my recent service visit. I wou The service area has been outstanding. Very knowledgeable and customer focused. Mike Lopez was extremely helpful in my recent service visit. I would recommend Bell Audi to family and friends. More
by jramirez19
April 10, 2025
I'm updating my review of Bell Audi AGAIN! It's now February of 2025 and I was recently in a motor vehicle accident. After taking the car to an auto body for repairs I was informed that the ca It's now February of 2025 and I was recently in a motor vehicle accident. After taking the car to an auto body for repairs I was informed that the car had been in a previous accident and shoddy repairs were made to the cars body. None of this was disclosed to me at the time of purchase. LET THAT BE A WARNING TO ALL PROSPECTIVE BUYERS. And if I wasn't in an accident I would have never found out! If you buy a car there you deserve what you get. It’s October 2023, and it’s been 3 months since I purchased my rs5 at Bell Audi. Recently the car was making strange noise while driving so I brought it to another dealership to diagnose only to find out that the shocks and struts are bad on the entire car, Something NOT covered under the certified pre owned warranty. I’ve bought a few cars over the years and this was the worst car buying experience of my life. Literally the week I drove off the lot, things starting going wrong. My key fob died the day after I took the car home, I changed the battery and it still doesn’t work half the time. Not a big deal right? If you have $700.00 for a new key to be programmed for you car!! I called and emailed my salesman Ade and he replied TWO weeks later. It’s been three months since I purchased my car and I’m still waiting for the second key they promised me when I bought the car!! Then it took TWO months to get the registration for the car. I contacted the sales manager Eric Feldman. I contacted him several times and every time he replied “ I’ll look into it and get back to you” he never did resolve any of the issues I am having with the car. Keep in mind I just paid more then $65,000 for this pre-owned car! Every car I ever purchased, always had an inspection sticker and this car should have still had the NEW car sticker on it, it’s not even four years old. This car had no sticker. The general manager made nothing but false and empty promises from the beginning, just like his subordinates. The situation is so bad that the Attorney general of New Jersey and consumer affairs is now investigating the case. I didn’t know that Bell Audi has a D- rating with the BBB, I wish I knew before I went there. Please check out the BBB website and take a look at the numerous complaints. Also check out the reviews elsewhere, there are many and we can’t all be wrong! If your looking for a stressful buying experience then Bell Audi is your dealership. If you want to be ignored after you drive off the lot, then Bell Audi is your dealership. I wouldn’t recommend this dealership to my worst enemy. Seriously. READ THE COMPLAINTS ON THE BETTER BUSINESS BUREAU WEBSITE! ITS EYE OPENING FOR ANY PROSPECTIVE BUYER!! UPDATE: Its January 2024 and Below you will see the management replying to my review. What I want you to know is they replied 7 months after I posted the initial review. SEVEN MONTHS.. That is indicative of my experience with this dealership.Dear sir, your not fit to wash my car, never mind service it. More
by ggc07110
April 08, 2025
My search for my retirement vehicle led me to Bell Audi where I met an amazing young lady (Omnia) as my salesperson she made the purchase of my 2017 Ford Mustang the best experience in purchasing a car. Ve where I met an amazing young lady (Omnia) as my salesperson she made the purchase of my 2017 Ford Mustang the best experience in purchasing a car. Very professional, and personable, and made me feel at ease through the entire process. She has a bright future in the auto business. More
by joe60022
Employees Worked With
Omnia
March 31, 2025
Great service done right and on time. A bit pricey but worth Audi parts used in repairs A bit pricey but worth Audi parts used in repairs More
by Fred Hopke
March 07, 2025
They sold me a car which was not able to pass inspection (brake pads) and is unsafe to drive. After I reported this, they refused to make pads replacement, although sales person guaranteed the car safety b (brake pads) and is unsafe to drive. After I reported this, they refused to make pads replacement, although sales person guaranteed the car safety before it sold it. General sales manager was very rude, unprofessional and unethical. Do not recommend! More
by Bojan
Employees Worked With
na
