Belknap Subaru - Service Center

Bill was very generous in accommodating my request for $ consideration for work I thought was not done satisfactoraly when it was determined that my complait was without merit. My bad, his professional hand consideration for work I thought was not done satisfactoraly when it was determined that my complait was without merit. My bad, his professional handling of the compromise left me more than satisfied! More

My local service guy diagnosed my "xx engine" light in about 10 min. as an engine coolant bypass valve range/performance history fault that I should get repaired at the dealer. I called Belknap Subaru a about 10 min. as an engine coolant bypass valve range/performance history fault that I should get repaired at the dealer. I called Belknap Subaru and asked if they had parts in stock to fix it, to which they replied "yes, if that's the diagnosis we come up with". I drove 45 min. to the dealer, and waited 2 hrs. in the very nicely appointed, and comfortable waiting room. I was then told that it was an "Engine Coolant Bypass Valve Range/Performance history fault (as my dealer had told me) & I would have to return the following week when they could get the part replaced. I did return, and they fixed the problem (covered by warranty) after about and hr. and 1/2. Since I was able to get some work done both times while I waited, I wasn't too upset, but it would have been nice if I didn't have to return for the repair, to have to drive an extra 90 minutes. More

Friendly, fair, easy to access and conveniently located. The folks in the service department are efficient and good at explaining options and outcomes. The folks in the service department are efficient and good at explaining options and outcomes. More

Nice people. Clean. And good work and very close to me house sets timely appointments Clean. And good work and very close to me house sets timely appointments More

A+ except for the fact that I should have been able to purchase the loaner car. You are in the prime business of selling cars, not servicing them. Service is secondary to Sales. So, if that gray 2023cros purchase the loaner car. You are in the prime business of selling cars, not servicing them. Service is secondary to Sales. So, if that gray 2023cross treck with 4000 miles on it is available please inform me. Jan Boisvert More

They are very knowledgeable, respectful and friendly. Everything is explained thoroughly and they answer any questions I might have. Everything is explained thoroughly and they answer any questions I might have. More

Dealer provided prompt, courteous scheduled service after I dropped my car off for an oil change and scheduled service checkup.. I dropped my car off for an oil change and scheduled service checkup.. More

Belknap Subaru has taken care of me and my family for years. Because of people like Bill OConnel, I bring all of my cars there regardless of brand. Bill will package repair work so you will get everyt years. Because of people like Bill OConnel, I bring all of my cars there regardless of brand. Bill will package repair work so you will get everything you came in for plus more and for less then you’ll pay elsewhere. And top notch work, the first time. More

Simply the best These guys know their stuff, customer service is a 10+, educated techs, they know what they are doing, would recommend this business to anyone who wan These guys know their stuff, customer service is a 10+, educated techs, they know what they are doing, would recommend this business to anyone who wants a positive experience. Bill is the best in the business, gives you all the information you need to make the right decision when fixing you car. Would shop for a new vehicle no where else. Thanks Guys Jim D Barnstead NH More

No Complaints This Outback is the first Subaru that I have bought. I am impressed with the quality of the car AND the quality of your employees, such as Dave Elliot This Outback is the first Subaru that I have bought. I am impressed with the quality of the car AND the quality of your employees, such as Dave Elliott, our salesman and Mike Smith, the service manager. They have made a big difference of my opinion of dealerships! More