Belknap Subaru - Service Center

Belknap always goes above and beyond to ensure all your needs are met. They always put the customer first. needs are met. They always put the customer first. More

From the purchase of my Subaru in late 2020 thru all service appointments to date to July 2024 I was treated very well. There was no high pressure at any stage or time! service appointments to date to July 2024 I was treated very well. There was no high pressure at any stage or time! More

I had good service when I went to the dealership back in January they are very helpful on giving advice for what to do about how to figure out what is the best payment method for paying for different items January they are very helpful on giving advice for what to do about how to figure out what is the best payment method for paying for different items for the car. More

They have a great service and parts department! Very pleased with the customer service as well. Very pleased with the customer service as well. More

Bill was very generous in accommodating my request for $ consideration for work I thought was not done satisfactoraly when it was determined that my complait was without merit. My bad, his professional hand consideration for work I thought was not done satisfactoraly when it was determined that my complait was without merit. My bad, his professional handling of the compromise left me more than satisfied! More

My local service guy diagnosed my "xx engine" light in about 10 min. as an engine coolant bypass valve range/performance history fault that I should get repaired at the dealer. I called Belknap Subaru a about 10 min. as an engine coolant bypass valve range/performance history fault that I should get repaired at the dealer. I called Belknap Subaru and asked if they had parts in stock to fix it, to which they replied "yes, if that's the diagnosis we come up with". I drove 45 min. to the dealer, and waited 2 hrs. in the very nicely appointed, and comfortable waiting room. I was then told that it was an "Engine Coolant Bypass Valve Range/Performance history fault (as my dealer had told me) & I would have to return the following week when they could get the part replaced. I did return, and they fixed the problem (covered by warranty) after about and hr. and 1/2. Since I was able to get some work done both times while I waited, I wasn't too upset, but it would have been nice if I didn't have to return for the repair, to have to drive an extra 90 minutes. More

Friendly, fair, easy to access and conveniently located. The folks in the service department are efficient and good at explaining options and outcomes. The folks in the service department are efficient and good at explaining options and outcomes. More

Nice people. Clean. And good work and very close to me house sets timely appointments Clean. And good work and very close to me house sets timely appointments More

A+ except for the fact that I should have been able to purchase the loaner car. You are in the prime business of selling cars, not servicing them. Service is secondary to Sales. So, if that gray 2023cros purchase the loaner car. You are in the prime business of selling cars, not servicing them. Service is secondary to Sales. So, if that gray 2023cross treck with 4000 miles on it is available please inform me. Jan Boisvert More

They are very knowledgeable, respectful and friendly. Everything is explained thoroughly and they answer any questions I might have. Everything is explained thoroughly and they answer any questions I might have. More