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Belknap Subaru

Tilton, NH

4.9
181 Reviews
We are the home of The Belknap Subaru Difference! Belknap Subaru is located at 35 Tilton Road, in Tilton. Take Exit 20 Off I93 to(Rte 140) Tilton NH 03220. Price Promise...We will not work you to exhaustion to get the best deal on the Subaru of your choice...purchase with confidence in a relaxed, and dare we say...fun setting! Let us help you...get a better car! Belknap Subaru is your AAA Approved service dealership. We are also an A+ rated member of the Better Business Bureau, serving all of New Hampshire, offering new Subaru vehicles, as well as, certified pre-owned vehicle sales and used vehicles of every make and description. We also offer service, parts and detailing performed by our highly trained, professional staff. Located at 35 Tilton Road in Tilton, New Hampshire, we are easy to find, from points North and South off I93 (Exit 20). We are your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun and easy. We are proud participants of the Guaranteed Trade Program, which means you always get Maximum Trade Value SM. Please utilize our various online resources and allow our excellent network of people to work for you to get the deal you are looking for on our great selection of vehicles or parts and service.
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35 Tilton Rd

Tilton, NH

03276

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Showing 181 reviews

March 09, 2012

Our first new vehicle was purchased from Belknap Subaru recently. After 38 years of driving used vehicles of all types and kinds we felt to some degree like the last of some nearly extinct species when sho More

by RKB99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, David Miles
February 13, 2012

Praise for Belknap Subaru! One of our foreign employees leased a Subaru but had to return it very early because he was impacted by the tradgedy in Japan and needed to return home. The dealership was compl More

by Tara2
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark--sales
March 04, 2011

After many years of owning other cars, we decided to purchase our first Subaru. Joshua and Robert were professional, knowledgable and friendly. Our experience at Belknap Subaru is very positive, and wi More

by lynneeee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Smith, Robert Vailancourt
January 08, 2011

Buyer & trader beware! This is a shady place and they run bait & switch games on you!!! What's posted on their website and what they actually have in some instances is a sham. They promised to hold a c More

by zapper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Vaillencourt, General Mgr. & "Don", salesperson
Jan 24, 2011 -

Belknap Subaru responded

I read your review on Dealer Rater with some sadness. Belknap Subaru does not use any type of bait and switch tactics. We are a small country dealership that places great value on upfront, and honest dealings. I would like to suggest an alternative to the description of events you described. Your husband called the dealership based upon vehicles available on our web site. He inquired on a very desirable vehicle, a 6,000 mile, recent trade. The salesperson suggested that if he were interested he could place a deposit on the vehicle to hold it until you could visit. He declined, because he needed to speak with you before making any commitment. In the meantime a few days went by and we did not hear from you. My manager Bob Vaillancourt called your home and alerted you to the fact that the original vehicle had been sold, but we did have others and would make it worth your while. You did in fact say the deal was out the door. We did not realize you were including your Vermont sales tax in that bottom line. We do not collect sales tax in New Hampshire and the few vehicles we sell in Vermont, we have never run into this. I am very sorry about the vehicle that smelled of smoke. We try to recondition every vehicle to as close to new condition as possible. I am not sure what, if anything I could do to help rectify that issue. I hate the idea of any customer feeling this way about our company or our employees. I apologize for the misunderstanding regarding sales tax. I am sure you are used to doing business with dealers familiar with that practice. If you have any suggestions I would be eager to hear your thoughts. I must take issue with your description of our employees. These are very good people in fact before you left the dealership they had your car washed and vaccumed and returned it to you for your safe return back to your home. I understand being angry about the sales tax, but this was clearly not an attempt to do something dishonest. We apologize for any inconvenience, and sincerely hope you find a car that will meet your needs. Respectfully, Scott Ives General Manager --------------------------------------------------------------------------------

November 29, 2010

From beginning to end the whole sales process was fantastic. The hospitality was great I never felt pressured into doing anything I wasn't comfortable with. Plus, they took the time to explain all More

by goldbeab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Bob, Bill
September 29, 2010

Based on a referral from a friend I went in to the dealership to talk to Jim even though it was over an hour out of my way, but I can say it was well worth the drive. I had a few quotes done prior to More

by M11WRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sherman
September 13, 2010

I recently worked with Jim at Belknap in trading in my 2009 WRX and getting into a 2006 Forester XT. Jim worked with me for over a month to find the exact car i wanted, gave me a more then fair value on m More

by trukn2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shermon
August 17, 2010

Great vehicle! The salesman, Bill was awesome, made you feel comfortable with the vehicle and the dealership. It's a very relaxed family orientated environment. The service manager and service technicia More

by Sheryll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Furtado
August 09, 2010

Friendly and easily accessible dealership. Nice to Friendly and easily accessible dealership. Nice to have performance expert in house and mechanic who can install performance equipment. Easy to More

by hotdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sherman; Mark in Service
August 05, 2010

I originally went to the dealership for service on my leased 2008 Forester. While waiting, I learned that it would be possible to lease a new 2010 Outback Sport without any money down, and for about the More

by dowtech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sherman
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