Beemer Haus

I just bought a BMW 328i from Beemer Haus in Tempe, AZ. The experience was PHENOMENAL. I live in El Paso, TX and for the last three weeks, I’ve driven about 8 or 9 BMWs. I knew exactly what I was looking The experience was PHENOMENAL. I live in El Paso, TX and for the last three weeks, I’ve driven about 8 or 9 BMWs. I knew exactly what I was looking for and I found that vehicle online at Beemer Haus. I researched them with the Better Business Bureau, various online blogs, and reviews. I did NOT find one negative item about this dealership. After speaking with Jesse and Charbel, I realized why. Their customer service is bar none, the best I had ever received at a car dealership. Due to a tight work schedule, I explained to Charbel and his staff that I would not be able to travel to view the car, but if the vehicle matched the description on their website to a “T”, I would purchase the vehicle. The full description on their website matched exactly the near perfect condition of the vehicle. Their website included more than 45 photos of the vehicle that allowed me to fully inspect the vehicle without physically having to go to Tempe. Since I spent the last 3 weeks test driving the exact make and model that I bought, I knew exactly how the vehicle handled. The next step was to find the vehicle that I wanted, with the interior that I wanted, and purchase the car. And so I did at Beemer Haus. To expedite my purchase, I was already pre-approved with my local Credit Union. When I initially contacted Charbel stating that I was interested in purchasing a vehicle from them, he was extremely helpful. He fully explained the process of the purchase when they have to deal with an out of town financial institution and answered all my 350 questions. Charbel and Jesse worked directly with my Credit Union to dot all the i’s and cross all the t’s. The procedure was painless. If their excellent customer service over the phone was not enough, I had to get a flight to Tempe that arrived after they closed during the week. I arrived at the Phoenix Airport at 8 pm to find Charbel waiting for me to give me a ride to the dealership to pick up my car. THIS WAS AWESOME. I picked up the vehicle and drove home a VERY HAPPY CUSTOMER….. More

I've bought a lot of high-end cars (BMW, Mercedes, Jaguar, etc) in my life, so I've visited a lot of dealers from South Carolina to Alaska (I served in the military.). I, have NEVER met a more honest Jaguar, etc) in my life, so I've visited a lot of dealers from South Carolina to Alaska (I served in the military.). I, have NEVER met a more honest, knowledgeable, and customer service focused person in my life as Charbel. He and his wife, Jesse, run the VERY BEST auto dealership that I've ever done business with. Their business is clean and focused toward the customer having a relaxed and stress free experience. The vehicles they sale are absolutely the very best in quality and Charbel has an infinite wealth of knowledge about the vehicles they sale. Additionally, their pricing is absolutely more competitive than any other dealer in the Western states. As an example, the 2009 Acura TSX I bought from them was priced $2,700 below any other 2008 to 2009 Acura TSX I found in the state. And, was in better shape, better optioned, and had less miles than the other Acura TSX's I was comparing it to. Financing was absolutely an incredible experience! We were financed in a matter of minutes, and he was able to beat our current approved rate by 4.5%! Why? Because he works to earn your business, and he does it upfront and honestly! Charbel doesn't need to make a bunch of promises like other auto dealers (new or used), because he just absolutely delivers! I highly recommend Beemer Haus for ANYONE looking for a used vehicle of the highest quality, best pricing, and the VERY BEST customer service. I will take all family members and friends to Beemer Haus to purchase a vehicle. Additionally, they have earned my complete loyalty as a lifetime customer. I'm retired from the military and Arizona will be my family's permanent home, and Beemer Haus will be our permanent dealership to do business with. Charbel and Jesse are one of a kind people that you won't meet anywhere else in any type of business. I only wish they sold homes, appliances, computers, furniture, and anything else! More