
Beechmont Volkswagen
Cincinnati, OH

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Thank you Tom Skeen After some less than comfortable interactions with pushy car salesmen at different dealerships, I found the right staff at Beechmont VW. My experience After some less than comfortable interactions with pushy car salesmen at different dealerships, I found the right staff at Beechmont VW. My experience there was simply fantastic. Tom Skeen was meticulous, yet laid back and superfriendly, together with the rest of the team which he introduced to us. Instead of pressuring me to buy, Tom focused on the driving experience and practicalities of the car. He took his time answering all of my questions then and also when I returned a few days later, and it was obvious that he wanted us to be happy with the purchase rather than quickly sealing the deal. I really look forward to remaining a loyal customer. If you are looking for a relaxed environment and high quality sales experience, Tom is your guy. Finally, I love my new VW Golf TDI!! More
Thanks to Tim Sizemore and Team I emailed Lyndsey Dalton about a vehicle, she was very responsive and helpful. We went in a few days later and met Time who was very friendly and kno I emailed Lyndsey Dalton about a vehicle, she was very responsive and helpful. We went in a few days later and met Time who was very friendly and knowledgeable about vw. The whole staff was very friendly and helped move us through the process. Tim also took the time to show us all of the features the vehicle had as well as make sure we were completely satisfied when we left the lot. I would recommend Beechmont VW to anyone. More
Great Customer Service Tammy and the Service Dept provided great service. She was friendly and a good communicator. The service was done quickly and with no surprises. Than Tammy and the Service Dept provided great service. She was friendly and a good communicator. The service was done quickly and with no surprises. Thanks to everyone. Jerry McLain More
Excellent,5-STARS----A BIG THANK-YOU!!!!!!!! I would like to tell everyone,that Beechmont VW is so lucky to have a Service Rep. like the one they have with Tammy Hartman. Each time i go in for Se I would like to tell everyone,that Beechmont VW is so lucky to have a Service Rep. like the one they have with Tammy Hartman. Each time i go in for Service,she is so pleasent and understanding of my needs. She talks to you with Respect,and she knows the working and needs of my Jetta. It is an absolute pleasure knowing that i will be taken care of.And i would like to also thank the Service Personel,for treating my car,like it was one of theres. More
Excellent Customer Service Since the beginning of the process, until delivery of car I received a great customer service from sales consultants, cafeteria, finances people, ever Since the beginning of the process, until delivery of car I received a great customer service from sales consultants, cafeteria, finances people, everywhere a great environment! Very satisficed with the dealer. More
Great deal on a 2013 Beetle with 617 miles After driving many different cars at many different dealers we decided on a VW Beetle. However we didn't want a new one, so we looked online and we fo After driving many different cars at many different dealers we decided on a VW Beetle. However we didn't want a new one, so we looked online and we found a 2013 VW Beetle with only 617 miles at Beechmont VW! I was skeptical about this and thought it was to good to be true. Jesse worked with me through several phone conversations and in person to assure me that the car really was what it appeared to be. He checked on the cars history and service records, he fully explained the fact that the car had been Certified Pre-owned and as a result we actually have a longer term warranty than if we had purchased new! The rest of the staff was equally friendly and professional and made the purchase effortless. Needless to say, we are super pleased with our experience! More
Service call . I worked with Tammy Hartman this morning ... I was in for a 30,000 mile service, Tammy was friendly, informative and got me in and out quickly, could I worked with Tammy Hartman this morning ... I was in for a 30,000 mile service, Tammy was friendly, informative and got me in and out quickly, could not have asked for a better experience. More
Vw service Tammy took care of me. Set me up with a rental car. Service was very fast and complete. Highly recommend beechmont vw. Gti was returned washed. Tammy took care of me. Set me up with a rental car. Service was very fast and complete. Highly recommend beechmont vw. Gti was returned washed. More
Thank you, Tammy Hartman The last time I serviced my Volkswagen I had a bad experience with a male servicer, so I was pretty much dreading coming in for this oil change appoin The last time I serviced my Volkswagen I had a bad experience with a male servicer, so I was pretty much dreading coming in for this oil change appointment. THANKFULLY Tammy redeemed that past experience and treated me like gold. I really appreciated that she was upfront with me from the beginning, giving me a realistic time frame of how long I'd be there and telling me to "make myself at home" in the lobby area. It ended up taking about half the projected time and she was sure to explain everything they did to my car. Since I'd been having trouble with my tire pressure light, after checking the tires she walked me through step-by-step on how to reset it and even quizzed me afterward to make sure I felt comfortable doing it. Finally, she said multiple times that if I had any questions at all to call her and she'd take care of me. Because of this experience I will continue coming here for service and will always request to work with Tammy. Thank you!! More
oil change tire rotate and replace burned out fuse I called and explained the need to get the car in and fixed on the same day. I wasn't able to get the car there till around 130 due to weather condit I called and explained the need to get the car in and fixed on the same day. I wasn't able to get the car there till around 130 due to weather conditions. They fixed my problem and got the car back as promised within hours. I didn't not buy my car at this dealership but any dealings I have to this point have been nothing but positive. More