Beechmont Volkswagen

My sales person was Tim Sizemore. He and all the people, the service and attention I received was absolutely wonderful. Everyone was professional, polite and were willing to work with me to meet my needs. the service and attention I received was absolutely wonderful. Everyone was professional, polite and were willing to work with me to meet my needs. I felt they were honest and not pushy and made me feel they were glad to have me as a customer. More

Before going to Beechmont VW I had talked to other customers, as well as, called other dealerships. I recently purchased a 2007 Passat and had never been to Beechmont VW for service. The service repr customers, as well as, called other dealerships. I recently purchased a 2007 Passat and had never been to Beechmont VW for service. The service representative was very helpful and gave detailed explanations to my questions during our conversation over the phone. When I arrived for my appointment, Tammy Hartman greeted me with a friendly smile and introduced herself. Tammy told me exactly what services I would receive, as she had told me by telephone. She escorted me to the customers' lounge and made me comfortable. My service was very lengthy and from time to time she checked on me to ensure that I was comfortable and updated my vehicle's service. When my service was complete, Tammy explained what was performed, reviewed my bill with me and escorted me to the cashier. The cashier was very nice; I do not remember her name. Tammy escorted me to my Passat and thanked me for allowing Beechmont VW to service my vehicle. I will return to Beechmont VW for services. I will recommend Beechmont VW to others. Harolyn Walker More

I really enjoyed working with Jesse. He listened to my concerns/needs regarding price vs what I was looking for in my new car and I believe we came to a great compromise! I am very impressed with the ser concerns/needs regarding price vs what I was looking for in my new car and I believe we came to a great compromise! I am very impressed with the service department; the accommodations in the waiting area will also allow me to work while I wait. I recently made my first visit to the service dept, due to a nail in my tire. Since I had actually picked up my new vehicle only 4-5 days prior, volkswagon kindly covered the bill, which further demonstrated their great customer service. Overall, very pleased with the experience. More

Everyone was friendly and over the top helpful..Tim was a great salesperson and answered all my questions and concerns...I love my VW Beetle...this format for my comments is troublesome as it says I already great salesperson and answered all my questions and concerns...I love my VW Beetle...this format for my comments is troublesome as it says I already exist and to change my username and this is the first time I have filled this out??? More

Awesome experience! Couldn't have gone any better! Tim an Rola were so great and made us feel comfortable and thrilled about our purchase! We will be referring all our friends and family to them! Tim an Rola were so great and made us feel comfortable and thrilled about our purchase! We will be referring all our friends and family to them! More

: I want to again state how helpful both Tim : I want to again state how helpful both Tim Sizemore and Rola Safi-Henson were throughout the entire process. They went above and beyond to mak : I want to again state how helpful both Tim Sizemore and Rola Safi-Henson were throughout the entire process. They went above and beyond to make sure that I received the car that I wanted. Tim was attentive, but not overly intrusive during the process. The follow ups were nice and did not feel like pressure. When I did come back to purchase a car, Tim and Rola both did everything possible to find me the car that I wanted as the original one had recently (within days) been sold. When we found that the car would take a week to arrive and as they knew that we were in need of a car sooner, they were nice enough to loan me a car to use in the interim. This was not something that I would have ever expected from a dealership, but was a lifesaver for us as we were trying to get by with one car and with both of us working, a son moving to college, and a daughter in a musical production it was very hard on us with only the one car. They found the car I wanted (through an extensive search and I am sure some favors asked) and helped us out while we waited - that is a personal touch that is not seen much any more in any sort of customer service. If we are still in Cincinnati when I am looking for another car, I will definitely return to Beechmont Volkswagen due to this experience ther More

If I was not satisfied with the service at Beechmont I would go to Fairfield it is much closer since I live in Indiana. Matt is the only reason I come to Beechmont because of his friendly personality and would go to Fairfield it is much closer since I live in Indiana. Matt is the only reason I come to Beechmont because of his friendly personality and tries to help me in every way possible. If they made the new VW Beetle in a lime green I would also buy a new VW so until they do I guess I will have to keep the one I got. Thank You Penny More

Good Afternoon Dan,   I had a hassle free Good Afternoon Dan,   I had a hassle free experience working with Jesse and your staff last night. I came in the day before and Jesse helped me and Good Afternoon Dan,   I had a hassle free experience working with Jesse and your staff last night. I came in the day before and Jesse helped me and answered all my questions. I test drove the Jetta and then left and went out shopping at some different dealers only to be hassled and at some taking over 10 or minutes to even be greeted by anyone. You staff and Jesse were great and I am hoping the Jetta will be the same. You took a guy from a Toyota that had 242,000 + miles and was still running, except the air went out so the search started and ended with you guys.   p.s. you guys should switch your tele-a-coms needs from Cincinnati Bell to Time Warner!! Better rates, I have worked for both. I see you have us for data but I do not see TV service or phone lines, we can make them ring just like Bell, typically at a savings!!   Thanks, Jeff H. New Richmond, Ohio New Jetta Owner More

I just purchased a 2012 Beetle and love my new car! Everyone at Beechmont VW was wonderful to work with, especially William Robles. He spent a lot of time on the phone and via e-mail answering all of Everyone at Beechmont VW was wonderful to work with, especially William Robles. He spent a lot of time on the phone and via e-mail answering all of my questions and making sure I was getting exactly what I wanted. Best of all... No Pressure! This was definitely one of the best car buy experiences I have ever had. More

My experience with Beechmont Volkswagen has been fantastic! Last year, I leased a 2011 Tiguan. Terry helped me find the perfect vehicle at an awesome price. When getting my Tiguan serviced, Matt fantastic! Last year, I leased a 2011 Tiguan. Terry helped me find the perfect vehicle at an awesome price. When getting my Tiguan serviced, Matt does a great job of making me feel comfortable and taken care of. I highly recommend Beechmont Volkswagen! More