Beechmont Toyota

Dealer handled the sale of my Prius very professionally and has been outstanding on the service through the first 15000 miles. I'm sure the quality service and support will continue. I would purchase ano and has been outstanding on the service through the first 15000 miles. I'm sure the quality service and support will continue. I would purchase another vehicle through them and recommend that anyone looking for a new vehicle give them a shot. More

I would recommend Beechmont Toyota because of the professional and courteous manner in which I was treated. I enjoyed working with Greg Hoodin who worked in a exeditious way to make the experience a professional and courteous manner in which I was treated. I enjoyed working with Greg Hoodin who worked in a exeditious way to make the experience a quick and pleasent one. I walked in and traded a car and left with a new one in a very short time. That was my goal. More

Jerri made our first trip to have scheduled maintenance on our new car a breeze. She was prompt & very courteous. Thank you for a great experience! on our new car a breeze. She was prompt & very courteous. Thank you for a great experience! More

Greg was wonderful to work with throughout the buying process. He was very helpful in answering any questions I had or offered to get back with me for answers he didn't have prior to the 2012 release of process. He was very helpful in answering any questions I had or offered to get back with me for answers he didn't have prior to the 2012 release of the Prius Plug In. More

Jerri is awesome but I'm a bit troubled by the change in lifetime warranty. I plan to seek an attorney to go over the fine details. lifetime warranty. I plan to seek an attorney to go over the fine details. More

Greg was very easy to deal with. Having the process completed using a computer at the sales desk helped to make the process much more transparent completed using a computer at the sales desk helped to make the process much more transparent More

My experience in purchasing a used Toyota was very good. Mark Wagner, the Sales Rep, was knowledgeable and very friendly and made the experience a positive one. Mark Wagner, the Sales Rep, was knowledgeable and very friendly and made the experience a positive one. More

Jerri Kirby was GREAT !!! She took the time to answer all my questions. Alwaya very professional and helpful. She came out from the time I pulled in with a smile. Beechmont Toyota is very lucky to have a per my questions. Alwaya very professional and helpful. She came out from the time I pulled in with a smile. Beechmont Toyota is very lucky to have a person like her. More

Service call was awesome. I did not have an appointment but they got me in and out without a hitch. Waiting room had wireless so I could work, great coffee, lots of room and a nice big TV to watch news wh but they got me in and out without a hitch. Waiting room had wireless so I could work, great coffee, lots of room and a nice big TV to watch news while I worked. More

Service work for scheduled maintenance was not done properly. Air in the tires was not put in according to manufacturer's recommendation, even after I told Nick the exact amount of air to put in. Flu properly. Air in the tires was not put in according to manufacturer's recommendation, even after I told Nick the exact amount of air to put in. Fluids not added as they should be, for example windshield wiper fluid. On one occasion I came in with NO windshield wiper fluid and left with none. They marked it on the paper as being OK. The maintenance required light was on even after service. Nick was grumpy and never smiled once. He said it was almost end of day and was not happy about helping me. The first time I had Nick I noticed scratches on my new car after maintenance and he took a rag and wiped them. It didn't fix it all but he walked away. The last time I had Nick he was unfriendly from start to finish. He said the guy who serviced my car for scheduled maintenance was new, but when I called the service manager the next day I was told he'd been there for months. I could go on and on -- I am not the only one with these experiences. The service manager gave me a free oil change for next time and suggested I avoid the days that Nick is on duty! He works on Sundays currently, but that could change by the time I post this. More