Beechmont Toyota
Cincinnati, OH
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Kevin Wilmoth was a very personable and professional person to deal with and I would ask for him the next time I need to come to the service dept.,if he is available. He went the extra mile trying to g person to deal with and I would ask for him the next time I need to come to the service dept.,if he is available. He went the extra mile trying to get our door and window fixed and parts ordered in a timely manner. There was a problem with our full ceverage warranty but he worked hard to fix the problem so that everything was covered. He is an asset to Beechmont Toyota and I appreciate that kind of service. More
Greg was very nice and easy to work with. The dealership stayed late in order to get everything finalized so that we didn't have to come back again the next night. stayed late in order to get everything finalized so that we didn't have to come back again the next night. More
Jerri Kirby was exceptional in her professionalism and friendliness. I will be asking for her to help me with my future visits if she is available. friendliness. I will be asking for her to help me with my future visits if she is available. More
Walking into Beechmont Toyota yesterday was vastly different from the last time we visited the lot (a few years ago). In the past, it was not a very customer friendly environment. When we walked i different from the last time we visited the lot (a few years ago). In the past, it was not a very customer friendly environment. When we walked in yesterday, the gentleman who greeted us was very helpful and friendly. He asked us what we were looking for, and he brought Greg Hoodin by to assist us in looking at Sienna vans. From the get-go, Greg was friendly, laid-back, and very helpful in working with us to ensure we ended up with the right vehicle for our family. Greg was excellent as he understood our situation and did everything he could to help us out with the pricing. We ended up purchasing a 2012 Toyota Sienna and really like the van a lot. We also met with a few other gentlemen at the store and they were also very accommodating and customer-friendly. We really like the nice touch of putting together a birthday-like sign for us, taking our picture with the van, etc. Those gestures go a long way...they show you care about the customer. Greg was fantastic, and we already have recommended him to our friends. We have some of his business cards and we are going to provide those to our friends as well. Nice job, Toyota Beechmont. You all did a great job. More
Second car we have purchased from Greg and I would recommend him to everyone I know. The process was painless and enjoyable from beginning to end. recommend him to everyone I know. The process was painless and enjoyable from beginning to end. More
Greg Hoodin is an excellent salesperson. We have leased another Toyota from him about a year and a half ago. We returned to lease our new Camry because we were impressed with Greg and like the way we were another Toyota from him about a year and a half ago. We returned to lease our new Camry because we were impressed with Greg and like the way we were treated on our first sales experience at this delaership. More
Greg was wonderful and patient with us. One of the main reasons we bought our car from Beechmont Toyota was he never high pressured us. This made us feel that he was confident in the product he was selling reasons we bought our car from Beechmont Toyota was he never high pressured us. This made us feel that he was confident in the product he was selling. We also liked the "Happy Car Day" banner and e-mailing us our picture at the dealership after we bought the Highlander. He had a great attention to detail. We would definitely purchase a car from him again! More
This was my first time buying a new car and on my own so I thought it was going to be a scary process and I would walk away from it all feeling overwhelmed. However, this was NOT the case. Mark Wagner spent I thought it was going to be a scary process and I would walk away from it all feeling overwhelmed. However, this was NOT the case. Mark Wagner spent a great deal of time looking at cars with me and answering my never-ending string of questions. Mark was patient and understanding and always made sure we were on the same page. At the end of the day when I made my purchase, I walked away feeling confident in my purchase. Thanks to Mark I would happily return to Beechmont Toyota in the future. Unfortunately, they sold me a high quality, new Toyota vehicle so it could be another 10 years or 200,000 miles before I need a new one. More
Mark Wagner made my first time car shopping/buying experience truly enjoyable. He was very informative, thorough, friendly and patient. He responded promptly and accurately to all of my nagging questi experience truly enjoyable. He was very informative, thorough, friendly and patient. He responded promptly and accurately to all of my nagging questions! My family and I were so happy with the staff at Beechmont Toyota and specifically Mark Wagner. They made my first time purchase easy, stress free and exciting! I would definitely come back to Beechmont Toyota again! More
Jerri was very friendly and accommodating! She even arranged to have me dropped off a few blocks away so I could get my errands done while my car was being serviced. Jerri made my experience excellent arranged to have me dropped off a few blocks away so I could get my errands done while my car was being serviced. Jerri made my experience excellent! More