Beechmont Toyota
Cincinnati, OH
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Either they loosely torqued/gasket not changed on plug/overtorqued - stripped oil drain plug . My driveway is ruined. And ‘service rep ‘ synthetic blend is full synthetic, it’s not, it’s half synth plug/overtorqued - stripped oil drain plug . My driveway is ruined. And ‘service rep ‘ synthetic blend is full synthetic, it’s not, it’s half synthetic - turns black regardless (burns the conventional oil portion. If a tech can’t properly tighten a drain plug properly with new gasket and if oil pan needs changed , we’re all in trouble. Tires seem alright though. I refuse to even walk into the service department because they think all customers are chumps that throw out money for nothing. Because of this I am not confident of their service for Brakes . Ps full synthetic does not burn. I am not confident of their service and customer service. I don’t trust them at all for any service in regards to vehicle safety standards - especially brakes. I don’t even want them to try and clean the mess on my driveway it had caused. I was formerly ASE certified until I changed my career. Trust me there is a gag about doing this to customers to get them back in. That’s not safe. In fact can be illegal. More
Purchased 2024 Grand Highlander Hybrid. Worked with Dave Roth to get all the features we wanted. Great cooperation. Received the financing I was looking for. Worked with Dave Roth to get all the features we wanted. Great cooperation. Received the financing I was looking for. More
Took my 2021 Highlander Platinum in for the 20k Factory as well as a remove/replace drivers side rear mud flat due to a blow out of left rear tire. Dropped off at 11:00 am per scheduled appointment. Never as well as a remove/replace drivers side rear mud flat due to a blow out of left rear tire. Dropped off at 11:00 am per scheduled appointment. Never heard anything back. I called 4 times to get an update and never spoke to an individual. I was routed to voicemail every time and never received a call back. At 5:30pm, I decided to have my husband take me up to Beechmont Toyota to check on the status of my vehicle as they close at 6:00pm. They hadn’t done anything to my vehicle and said they tried to contact me…My husband requested they call my ph # while I was standing there and it came through to my phone immediately. Not sure what’s up with the Service Dept at Beechmont Toyota as I’ve always had great service with them. At this point, I’ll not be returning. More
WE have bought 4 new cars in our lifetime, all have been a major purchase for us! The 4th was purchased from Beechmont and it was by far the best I have experience! We got a great deal during a tough time a major purchase for us! The 4th was purchased from Beechmont and it was by far the best I have experience! We got a great deal during a tough time to purchase with shortage of new cars. I normally don't write reviews, but these people are exceptional. Our salesman was Andy and he treated us like family! NO PRESSURE from anyone! The finance guy, Randy was very nice, easy to work with and very professional. Again, I must give a big shout out to Andy for being so considerate, helpful & knowledgeable to make a major purchase for us just flat out enjoyable!!! More
Your salesman Paul McGreevy was phenomenal to us. He went above and beyond to earn our business. We were able to make a deal last week because of Paul. I am however disappointed in Beechmont Toyotas He went above and beyond to earn our business. We were able to make a deal last week because of Paul. I am however disappointed in Beechmont Toyotas operation of selling cars with low fuel lights on and showing an unwillingness to put the required fuel type in them upon delivery as a customer service. A customers first stop after purchasing a car shouldn’t be straight to the gas station and hope they make it. More
Dave Roth did a great job for us. Despite the supply chain issues he was able to get us in a car we wanted at the price we were looking for. Despite the supply chain issues he was able to get us in a car we wanted at the price we were looking for. More
Thank you Paul for your help with the RAV4! I really appreciate your knowledge, friendliness and effort to help. I will definitely recommend Paul and Beechmont Toyota to people looking around f I really appreciate your knowledge, friendliness and effort to help. I will definitely recommend Paul and Beechmont Toyota to people looking around for a car. More
We had a phenomenal experience buying at Beechmont. We were out to buy a hybrid in the middle of 2022 when they were hardest to get! I probably went to 5 dealerships(2 honda, 1 hyundai and 2 Toyota) bu We were out to buy a hybrid in the middle of 2022 when they were hardest to get! I probably went to 5 dealerships(2 honda, 1 hyundai and 2 Toyota) but settled with Beechmont for 2 predominant reasons despite being 30 minutes away from it and being closer to 2 other dealerships. First, Beechmont was not ramping up the prices due to the supply crunch. The other was that we met Paul Mcgreevy who is the most honest, patient and available car salesman we have met! From June to January, he kept us informed of every step and offered us realistic expectations without any personal or professional greed. God bless him! More
Thank you Dave Roth for helping us buy our dream 2023 Toyota Rav 4. We loved. Great customer service all around. Thanks again The Baller family! Toyota Rav 4. We loved. Great customer service all around. Thanks again The Baller family! More