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Beechmont Subaru
Cincinnati, OH
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 422 reviews
December 20, 2016
Never called back I received a note from Dealer Review that said the manager answered and requested we call. Have left three messages since Friday and no call has been I received a note from Dealer Review that said the manager answered and requested we call. Have left three messages since Friday and no call has been returned. This concerns a 2001 PT Cruiser purchased from this dealer. The engine blew up 6 days later. More
by Mike
Employees Worked With
Dan Mercurio
November 19, 2016
Recent 6,000mile service Service was done while I waited, everyone was pleasant and efficient; the only complaint, minor one, was the vehicle was not washed as it usually is. Service was done while I waited, everyone was pleasant and efficient; the only complaint, minor one, was the vehicle was not washed as it usually is. More
by RT
Employees Worked With
Chris Fuhrman
November 04, 2016
This was 6th new vehicle since 2002. Best experience yet. Anees came to my house, an hour drive out into the "boondocks", to pick me up. My wife was away and I had no way of anyone else driving me to Beechmo Anees came to my house, an hour drive out into the "boondocks", to pick me up. My wife was away and I had no way of anyone else driving me to Beechmont on the appointed day to pick up our new Impreza. Now, that's putting the customer first, that's service! Anees also spent considerable time in taking me through the controls and how things worked. Patient with and answered my many questions. Much appreciated. Rhonda did an excellent job of explaining, answering my questions, and taking me through the necessary paperwork and the optional protection plans. She was transparent and explicit. More
by driver
Employees Worked With
Rhonda Silbiger, Anees Nammari
October 26, 2016
They always provide quick pleasant service. This is my first Subaru and it may not be last. They have been quick to help me without being high pressure. Mark Rothenbusch was the service perso This is my first Subaru and it may not be last. They have been quick to help me without being high pressure. Mark Rothenbusch was the service personal I worked with. More
by Smart Shoper, Sharon 39
Employees Worked With
Mark Rothenbusch
October 26, 2016
Fantastic customer service! Had some small issues for the body shop to look at. Called them and the gal said come on over! I get there, she helps my right away! Waited maybe 1 Had some small issues for the body shop to look at. Called them and the gal said come on over! I get there, she helps my right away! Waited maybe 15 minutes and both issues were taken care of. Free of charge!! I could not have asked for better service! More
by erik.clary
Employees Worked With
I didnt catch her name :(
October 21, 2016
Happy Always a pleasant experience. Very easy to work with and they will always try to accommodate a special request. What more can I say? Excellent. Always a pleasant experience. Very easy to work with and they will always try to accommodate a special request. What more can I say? Excellent. More
by chisi
Employees Worked With
Do not remember
October 11, 2016
Easy to work with; no pressure While we don't usually recommend anything to anyone (e.g., insurance companies, restaurants, etc.), working with Beechmont Subaru to purchase our new While we don't usually recommend anything to anyone (e.g., insurance companies, restaurants, etc.), working with Beechmont Subaru to purchase our new Forester was easy. We started our new auto search in May and purchased the vehicle in September. Along the way, our original salesman left, but our new salesman picked right up on it when we were ready to buy. Beechmont Subaru's followup via email was excellent. Someone answered every question, and we were never left hanging. The staff at Beechmont Subaru worked with us to find the vehicle we wanted (color and with Eyesight technology); got it here much more quickly than expected; and installed the leather seats we wanted faster than we expected. Beechmont Subaru underpromised and overdelivered. There was no pressure on us to buy, unlike other Subaru, Chevrolet and Buick dealerships we had visited. Also, another Buick dealership we visited absolutely dropped the ball and didn't follow up with us at all, and we were seriously considering the Buick Encore. More
by jmj7288
Employees Worked With
Tim Sizemore, Keith Davidson
September 27, 2016
Terrible experience Biggest waste of time. Spoke with the sales representative over the phone to ensure the vehicle was still available. Drove two hours to pick up the ca Biggest waste of time. Spoke with the sales representative over the phone to ensure the vehicle was still available. Drove two hours to pick up the car (with cash in hand) only to be told that it was sold. A phone call beforehand would have been appreciated. Instead of working with me or even trying to sell me a different car, the salesmans told me "well I guess that made your decision easier". Very unprofessional. Terrible customer service! More
by Jon B
Employees Worked With
Anees Nammari
September 06, 2016
just purchased new 2017 Forester This is my second Subaru. Purchase was to replace a 2000 Subaru Outback. No problems dealing with Beechmont Subaru in the recent purchase of my 201 This is my second Subaru. Purchase was to replace a 2000 Subaru Outback. No problems dealing with Beechmont Subaru in the recent purchase of my 2017 Subaru Forester. I dealt with one other dealership in the area, Beechmont was able to provided the vehicle that I wanted on a better timeframe and at a lower price. Jack Post was a very helpful sales associate, routinely kept me informed of car availability and features via e-mail, as I preferred. I never enjoy buying cars, but this was all relatively painless (other than having to part with my beloved 2000 Outback), and I am happy with the car and its extensive set of safety features. More
by long time Subaru owner
Employees Worked With
Nikki Thompson, Jack Post
August 27, 2016
Great Customer Service I purchased my car online and the whole experience was smooth. We found all the Staff at Beechmont Subaru to be extremely helpful and knowledgeable al I purchased my car online and the whole experience was smooth. We found all the Staff at Beechmont Subaru to be extremely helpful and knowledgeable along with not being pushy. My sales rep Brandon was really easy to work with, pleasant, and helpful. More
by dewey0501
Employees Worked With
Philishia Crum
