Beechmont Subaru

Bought a used car that had "Pure Luxury" painted on the windshield--paint is gone but windshield still has writing on it. Went back 3x to talk to them to see if this can be corrected. First time I was tol windshield--paint is gone but windshield still has writing on it. Went back 3x to talk to them to see if this can be corrected. First time I was told wait 1 week, then 2 weeks, and the used car manager told me this will take 3-4 months. If I knew this writing would be on my windshield for 3-4 months, I would have never purchased this car! I work for a TV station--they'll be all over this the story! AVOID THIS DEALER AT ALL COSTS. More

Friendly and competitive. They are, however, typical for a car dealership and will cut the corners of honesty where they can. The salesman I worked with to buy my new Subaru was very friendly and knowledge a car dealership and will cut the corners of honesty where they can. The salesman I worked with to buy my new Subaru was very friendly and knowledgeable. However, he neglected to tell me (and evaded the question when I asked) that putting a $500 deposit on the car in order to have it moved from another dealership signed me to buying that car or another Subaru from the dealership - otherwise I would lose my deposit. They also skipped right over the $250 "doc fee" when listing the fees that made up my total. Finally, they promised me a 3.9apr (which was the reason I ordered the car with the $500 deposit) and then told me I didn't qualify when I went to pick up the car. Instead of telling me that I didn't qualify before having me drive all the way to the dealership, they had me come in and told me there while handing me paperwork from a credit union who would finance me. Of course, I did it their way, but in retrospect it is really upsetting that they didn't tell me up front so I would have time to research my own financing options before going to get the car. Finally, the dealership has a survey that they send out after you buy a car from them. The salesman I worked with said that "anything less than 100% is considered unsatisfactory" and proceeded to give me the impression that he could lose his job if I didn't give 100%. FISHY. Overall the experience was not bad, but I would urge anyone going there to proceed with caution, ask for details before going to pick up a car, and read all the fine print before you sign ANYTHING. More