Beechmont Subaru

Excellent service, from the General Manager downwards. The Sales Rep (Donnie Combs) was first class and helped me make the best decision for myself,, that of leasing rather than buying the car.. HIs kn The Sales Rep (Donnie Combs) was first class and helped me make the best decision for myself,, that of leasing rather than buying the car.. HIs knowledge of the vehicle was first class, and he has followed up to make sure that all is well withe car, and that I am satisfied with the vehicle. More

Purchased 2013 BRZ, Staf Very friendly and personable. I felt my interest was what was important. No pushy sales effort while offers and options were explained. Great experience. Ron, Linda and all were ver felt my interest was what was important. No pushy sales effort while offers and options were explained. Great experience. Ron, Linda and all were very helpful. Love the car. Thanks. More

My concern is around integrity and honesty and the dealings I have had with Beechmont Subaru have made me seriously consider going away from Subaru altogether. Some quick facts... We have been shoppi dealings I have had with Beechmont Subaru have made me seriously consider going away from Subaru altogether. Some quick facts... We have been shopping for an Outback and thus went to visit the Beechmont Subaru dealership (outside of Cincinnati). Frankly we had a positive experience with our salesperson (Jack Post) and thought we were on track to get a deal done. Unfortunately the dealership did not have the specific Outback color and options but they said they could get it for us which was completely fine. Then over the course of the next week, Philishia Crum and and Bill Weslen (not sure if that is the right spelling) contacted me multiple times telling me they had found a few different vehicles and were in the process of getting one sent out to their dealership. All I needed to do was to put a $500 deposit down. So I put $500 on my credit card. They called me on Tues, Wed, Thurs. On Thursday they told me the car would be there on Friday and so since I travel extensively, I bought a plane ticket to come back to Cincinnati to be sure I would be able to come into the dealership on Friday. NOTE... I am specifically pointing out that THEY called me multiple times, telling me it would be there AND, I put a $500 deposit down to ensure it got there on Friday However, on Friday, they called me and said, "well, we were no longer going to be able to get us the car." WHAT? Why are you telling me now? What happened to it coming in? Why did I put the deposit down? Why did I pay to fly in specifically to get it? Needless to say I am not happy. Complete dishonesty. Then on Saturday I called them and they asked if instead I would be interested in a different car. xxx!! Jack Post was the one I spoke to and I told him I am no longer interested in working with their dealership and I want my $500 deposit back. I know you have no reason to believe me over them... but then again, why would I put $500 deposit down and why would I buy a plane ticket? I still don't have my $500 back... but I am hopeful it will not be an issue. Frankly, I spent a lot of time taking their calls, spending money for down payments and even flying into Cincinnati to get the car... I don't want anything except for my deposit back. But I want you to know that these two are ruining Subaru reputation for an honest company. Not sure if we will buy an Outback from another dealership or not. Thanks for listening. More

We bought a new 2012 Imprezza and we are very happy with it. We plan to buy another one in a few months. It is a great car. The dealer gave us a great trade-in on our 2008 Honda Element. We will be glad to it. We plan to buy another one in a few months. It is a great car. The dealer gave us a great trade-in on our 2008 Honda Element. We will be glad to do business with them again and we have already recommended them to our family members who are looking for new cars. The great thing about subaru's is getting the free oil changes for as long as you own the car. More

Spoke with Salesmen Bryan Meier about used Buick. Told him that we would be driving two hours and for him to give us a good opinion about the car. He said, good car very clean and it would not be a waist him that we would be driving two hours and for him to give us a good opinion about the car. He said, good car very clean and it would not be a waist of time to come check it out. Well my wife and I took time out of our Saturday to go test drive the car. Needless to say we Never drove the car because first it was very dirty and the condition wasn't what Bryan had decribed to me on the phone. Yes, I could go on and on about the car but I think you get our point. So we left and found another one 30 more minutes away at Mid- Towne Auto Center. Now this family own business knows how to take care of your needs. We highly recomend them if you looking locally or out of state! Thanks Mid-Towne Louisville Ky More

I would STRONGLY recommend taking your business elsewhere. Sales manager, Bob Merry is extremely dishonest. If you decide to purchase a car from him, make him put what he says in writing because he elsewhere. Sales manager, Bob Merry is extremely dishonest. If you decide to purchase a car from him, make him put what he says in writing because he will promise you things all day and then deny, deny, deny. What seemed like an ok deal at the time, turned out being a disaster. I encourage you to google his name (I wish I had prior to making my purchase) - you will find MANY reviews stating the same thing about Bob from his previous positions at Beechmont Saturn, Beechmont Mitsubishi, and now Beechmont Subaru. Learn from my mistake, do yourself a favor, buy somewhere else. More