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Beechmont Subaru

Cincinnati, OH

4.6
423 Reviews

8021 Beechmont Ave

Cincinnati, OH

45255

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Showing 423 reviews

April 24, 2021

Mark, in the Service Dept was very helpful, and gave me a discount due to some minor confusion in the estimate. I’ve taken my car there for service for seven years (since I bought it there), they have alw More

by Ashhollow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
February 03, 2021

Straightforward on dealing for a new car. Best price among several dealers I took bids from and excellent service department. Much better to deal with than some other dealers. More

by Anderson resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Friesen
January 13, 2021

Pulled in for an Express Service oil change and tire rotation. I noticed the service lane was full, but service advisor, Korydon Alexander, gave me an accurate wait time--which I used for a test drive. More

by GMax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KORYDON ALEXANDER
December 24, 2020

I have always been treated very cordially when I come here for service. This is the second car I have purchased from this dealer and they have taken excellent care of both of them. I plan to purchase m More

by arno351
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Mercurio, Chris Fuhrman
September 12, 2020

I have free oil changes, so I keep going back, but several bad experiences! I waited an hour and half and when I asked if it was almost ready they had it parked behind several cars. It wasn't even sta More

by Dissatisfied
Recommend Dealer
No
Employees Worked With
Kirby Brierly
August 11, 2020

Not a trustworthy dealership DO NOT TRUST BEECHMONT SUBARU. Horrible experience with this dealership. Was deceived and shortchanged from the beginning. Bought a used car from them More

by forester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Mercurio
July 27, 2020

Consistently a good experience Recently I noticed something hanging down underneath the front of my Subaru Outback. Someone on the service desk told me that it was probably a very t More

by mgarner5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Dan Mercurio, Jack Post
May 30, 2020

Will Not Honor Warranties Bought a new Crosstrek with an extended warranty here, the dealer refuses to honor the warranty. Whether intentionally or accidentally (I'll let you d More

by Adam C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Kirker, Dan Mercurio
March 14, 2020

Phone scheduling Service dept is good. But trying to get through the call center to service center is a NIGHTMARE! Easier to schedule by walking in as you drive past o More

by Zooman88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Quehl
November 08, 2019

John Splain has outstanding customer service, the most professional service advisor I have ever met, he listened to everything I had and gave me what I needed to be better informed about my product, highl More

by Desh arya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Plemen, Lucian Smith, Kirbly Brierly, Chris Fuhrman, Devaun Rose, Russell Dowdell, Luke Wasson, Dennis Quehl, Matthew Wilder
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