Beechmont Subaru
Cincinnati, OH
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Overall good experience. I appreciated the lack of pressure to buy and the ability to take a test drive alone. Big plus for me. Nothing worse than a salesperson distracting you from the experience o pressure to buy and the ability to take a test drive alone. Big plus for me. Nothing worse than a salesperson distracting you from the experience of driving a new car. Not happy about trade in value, and I didn't appreciate some of the pressure I received from the financing person to add additional coverage to the warranty. I also was disappointed that I had to request that life insurance was removed from my loan and was never disclosed verbally. Anyone less familiar with loan documents would likely have missed it and paid for coverage they may not have needed. Also, if they don't know they have coverage, their family would have no way of submitting a claim if they did die. Financing person said she "forgot" to take it off, prior to giving me to final document to sign, but I seriously doubt it. I'm concerned about the ethics of automatically adding life insurance coverage to loans without prior and complete disclosure. More
David was very friendly, knowledgeable, courteous, had me out of there very fast. Only received one intelligent key though, shouldn't there be a spare? And a number for the key plate? out of there very fast. Only received one intelligent key though, shouldn't there be a spare? And a number for the key plate? More
Joe was a pleasure to work with. We were purchasing a car for my daughter and we had a budget. We did alot of looking around and didn't have alot of time. Joe kept calling and bringing me back in. He car for my daughter and we had a budget. We did alot of looking around and didn't have alot of time. Joe kept calling and bringing me back in. He didn't bug me. He was factual and told me what they had and gave me ideas. That's what I look for in a sales person. We look forward to checking out your service dept as well. Thanks again for a great experience. More
I have purchased two cars from Todd in the last month, a 2014 Subaru Outback and a 2010 Chevy Cobalt LT. Both times I visited the dealership and worked with Todd I was treated with respect and fairness. I 2014 Subaru Outback and a 2010 Chevy Cobalt LT. Both times I visited the dealership and worked with Todd I was treated with respect and fairness. I feel more like Todd's friend than his customer. I would highly recommend that you speak to Todd when you need a new or used vehicle. More
I recently purchased a Forester from Beechmont Subaru. Donnie Combs was my salesperson and I could not have asked for a better experience! My husband and I worked with Donnie on purchasing an Outback abou Donnie Combs was my salesperson and I could not have asked for a better experience! My husband and I worked with Donnie on purchasing an Outback about 3 years ago and Donnie was just as great as a salesperson back then as he was on this most recent purchase. He was courteous, extremely helpful and very informative with every question/need I had. The best part of my experience at Beechmont Subaru and working with Donnie was his honesty. Donnie is not a typical salesperson who pressured me into buying, he simply listened to what I was asking for and did his best to accommodate my requests. We will certainly come to Donnie the next time we are shopping for a car! Thank you so much! More
Everyone at Beechmont Subaru was knowledgable and customer friendly. Mostly worked with David Clarke and he is super. Great price on new purchase and trade. customer friendly. Mostly worked with David Clarke and he is super. Great price on new purchase and trade. More
Immediate service, low pressure, good job explaining options, polite, professional. Returned by email request for information on the vehicle, via phone call the next day. Thank you options, polite, professional. Returned by email request for information on the vehicle, via phone call the next day. Thank you More
My overall experience with Beechmont Subaru was excellent. Todd Gray was outstanding to work with! Knowledgeable, patient, and a true pleasure to deal with. No arrogant pushy sales tactics which excellent. Todd Gray was outstanding to work with! Knowledgeable, patient, and a true pleasure to deal with. No arrogant pushy sales tactics which I appreciated. He gave me just the right amount of information I needed to make a sound decision. Also Dan Mercurio, the GM deserves a HUGE special thanks, as does John Kirker and Linda Caruso. All of you were outstanding and helped to restore my faith in the car buying process... (as it was wobbly at best going in!). I highly recommend this dealership! More
John Kirker has handled numerous body shop related items for my family and I. Each experience we have had has been better than the last. Not only is his work impeccable, but he takes the time to explain to for my family and I. Each experience we have had has been better than the last. Not only is his work impeccable, but he takes the time to explain to us what is being done and why. I have never left John's shop and felt like my money was not well spent. Regradless of what job he is doing for us, the experience is ALWAYS excellent. Great job to you John Kirker and Beechmont Subaru! More