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Beechmont Subaru

Cincinnati, OH

4.6
423 Reviews

8021 Beechmont Ave

Cincinnati, OH

45255

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Showing 423 reviews

October 15, 2013

Overall good experience. I appreciated the lack of pressure to buy and the ability to take a test drive alone. Big plus for me. Nothing worse than a salesperson distracting you from the experience o More

by Howland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Oct 16, 2013 -

Beechmont Subaru responded

Thank you for your business! I sincerely apologize for the mishap in the Finance Department. This is not indicative of our routine process of the closing documentation. I will be having a discussion with the Finance Department in regards to this issue in order to prevent future events similar to yours. We make every attempt to create a positive experience during the entire purchase process. One of the areas we have recognized is the customer's appreciation for test driving the car without the requirement of a sales associate to be present. It truly gives you the opportunity to experience the car without being distracted or feeling uncomfortable. Thank you again for your candid comments. We are in this for the long run and are passionate about making the customer's overall purchase experience second to none. Dan Mercurio General Manager Beechmont Subaru VW

October 15, 2013

David was very friendly, knowledgeable, courteous, had me out of there very fast. Only received one intelligent key though, shouldn't there be a spare? And a number for the key plate? More

by mrcpsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Clarke
Oct 16, 2013 -

Beechmont Subaru responded

Thank you for your purchase! I will speak with your sales associate, David, regarding your 2nd key and the key plate number. We should definitely be able to provide you with the key plate number. The 2nd key will require some investigation on our part. If we do not have the 2nd key, we will attempt to contact the previous owner on your behalf and secure the 2nd key for you. Once again, thank you for your business. We will be contacting regarding these matters shortly. Dan Mercurio General Manager Beechmont Subaru VW

October 15, 2013

Joe was a pleasure to work with. We were purchasing a car for my daughter and we had a budget. We did alot of looking around and didn't have alot of time. Joe kept calling and bringing me back in. He More

by sherylmpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Oct 15, 2013 -

Beechmont Subaru responded

Thank you for the feedback on Joe Jenkins. Joe is our most recent hire onto our sales staff. It's nice to see he is persistent with his follow up but in a very tactful manner. We hope to see you at your first oil change. Dan Mercurio General Manager Beechmont Subaru

October 08, 2013

I have purchased two cars from Todd in the last month, a 2014 Subaru Outback and a 2010 Chevy Cobalt LT. Both times I visited the dealership and worked with Todd I was treated with respect and fairness. I More

by CarBuyer1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Gray
Oct 10, 2013 -

Beechmont Subaru responded

Todd is an up and coming "Quality Sales Consultant" with a very bright future at Beechmont Subaru. It is fantastic to see how pleased you were with your buying experience. Thank you, Dan Mercurio General Manager Beechmont Subaru

October 07, 2013

I recently purchased a Forester from Beechmont Subaru. Donnie Combs was my salesperson and I could not have asked for a better experience! My husband and I worked with Donnie on purchasing an Outback abou More

by JulieMoses2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 10, 2013 -

Beechmont Subaru responded

Thank you for your second purchase from Beechmont Subaru. Donnie does make it easy when it comes to a major purchase. We appreciate you taking the time to let us know how we and Donnie did. Thank you again, Dan Mercurio General Manager Beechmont Subaru

October 07, 2013

I've dealt with Dave Smith at Beechmont Subaru for both of my cars. I highly recommend Dave and Subaru for a great car buying experience. More

by Heidione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith
October 05, 2013

Everyone at Beechmont Subaru was knowledgable and customer friendly. Mostly worked with David Clarke and he is super. Great price on new purchase and trade. More

by StaceyDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsey Dalton, Jack Post, David Clarke
October 05, 2013

Immediate service, low pressure, good job explaining options, polite, professional. Returned by email request for information on the vehicle, via phone call the next day. Thank you More

by darrendelvalle92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
October 04, 2013

My overall experience with Beechmont Subaru was excellent. Todd Gray was outstanding to work with! Knowledgeable, patient, and a true pleasure to deal with. No arrogant pushy sales tactics which More

by blc516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Gray
October 03, 2013

John Kirker has handled numerous body shop related items for my family and I. Each experience we have had has been better than the last. Not only is his work impeccable, but he takes the time to explain to More

by Boomshlok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kirker
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