Beechmont Subaru

Joe Jenkins was friendly, sincere, knowledgeable, and assertive without being aggressive. I am happy with the price and am most happy with car. Buying my Subaru was a very pleasant experience. assertive without being aggressive. I am happy with the price and am most happy with car. Buying my Subaru was a very pleasant experience. More

My husband and I have owned Subarus for a number of years and could not be happier with the cars. We live out in the country where there are a lot of hills and curves and would not be able to get around with and could not be happier with the cars. We live out in the country where there are a lot of hills and curves and would not be able to get around without our AWD Subarus. We have purchased our cars from different dealers but have never been as satisfied as we are with the Beechmont Subaru dealership. We were treated incredibly well and our salesman ( Jay Schneiders ) was outstanding. He went above and beyond what would be expected of him to make sure that our purchase was everything we could ask for and more. We will definitely be dealing only with him and only at this dealership from now on. We have already referred him and the dealership to many of our friends and relatives not to mention the people we work with. I just want to thank Jay and the company for their expertise and friendliness when dealing with us and I want to make sure that anyone that searches this site knows what a wonderful experience we had at this company with Jay. We would gladly give Jay and Beechmont Subaru a 10!!!!! More

Jeff was great to work with all through the process of buying our new Outback 2.5i Limited. He helped us determine that the 2.5i was the best option for us as opposed to the 3.6R. buying our new Outback 2.5i Limited. He helped us determine that the 2.5i was the best option for us as opposed to the 3.6R. More

This buying experience was quite different than any of my previous car-buying experiences because the salesman did not pressure us at all and he allowed us as much time as we needed to look through the car w previous car-buying experiences because the salesman did not pressure us at all and he allowed us as much time as we needed to look through the car without hovering around us. Who ever thought a car buying experience could actually be pleasant? We would definitely go back to this dealership. More

Dave was very helpful regarding the service history. He shared with my wife and I the service history log that the previous owner had created and then called the previous owner who answered all our questio shared with my wife and I the service history log that the previous owner had created and then called the previous owner who answered all our questions regarding the recall history and all service work that was done my the Toyota dealership. This was most helpful in the buying of this car. Dick & Lois Lambers More

Jeff is a friendly no nonsense salesman. My experience was a positive one with no surprises. Would seek Jeff out for my next car purchase. was a positive one with no surprises. Would seek Jeff out for my next car purchase. More

First of all the buying experience went well. No pressure from Joe and we received fair treatment on our trade-in. the first day of driving, our new-used Subaru Outback had a flat tire. The car wa pressure from Joe and we received fair treatment on our trade-in. the first day of driving, our new-used Subaru Outback had a flat tire. The car was under warranty, but because the purchase was so recent all the paper work was not yet completed by the dealer or received by the warranty company. The service department worked with us to resolve the problem to our satisfaction. We recommend both the staff and the service at Beechmont Subaru. More

The Service Department at Beechmont Subaru is terrible. The service advisors favorite comment is "I don't think" or "I try not to think"... and it shows in his customer focus and problem solving skills. It The service advisors favorite comment is "I don't think" or "I try not to think"... and it shows in his customer focus and problem solving skills. It probably is also a reflection of the technicians there too. Three trips there for the same problem, $$$$$ of my money and the car still doesn't run. Despite reassurances from Rob that the problem is fixed, it isn’t. He was adamant he had it fixed. If it wasn’t fixed to call him back and he’d take care of it. The car went less than 24 hrs before the same thing. When I called, Rob said it can’t be what they fixed and was probably a different problem and yet here we are with the same symptoms and failure. Rob said to bing it to them again, for the fourth time, and he'd be happy to look at it at my expense. I bet he would be happy to keep making guesses to keep the revenue stream coming. Despite being the experts, these guys are clueless. Love? It's what makes Subaru a Subaru. I certainly felt the love from Beechmont Subaru … the love of my money. Avoid Beechmont Subaru Service if possible More

This was my first car buying experience although i'm not unfamiliar with cars. David was very helpful and informative in the initial test drive. He came out and told us what the dealership had put into not unfamiliar with cars. David was very helpful and informative in the initial test drive. He came out and told us what the dealership had put into the car and what they were expecting out of it which made 'negotiating' a breeze. Being slightly unfamiliar with Subaru, David was sure to inform us of the growing trend and reliability of the brand. He also explained how historically, Subaru's have been holding their value. When we returned to purchase, David was out of the office so Ron, Sam, and the lady (not sure her name) made sure we had everything we needed and nothing we didn't (we will be seeing them often during maintenance so they better have!). The three of them made the whole experience wonderful and to top it all off, the dealership had some pretty great incentives on finance rates, oil changes, maintenance, roadside assistance, and loaner cars. Make sure you buy the extended warranty with the applicable used cars, I feel protected having it and will no longer be without a car when its being serviced! Great work guys! More