Beechmont Subaru
Cincinnati, OH
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Sales Consultant Joe Jenkins was excellent throughout the entire sales process .I had a special need situation with my mother in-law in final stages of cancer at my home where my wife could not be part of th entire sales process .I had a special need situation with my mother in-law in final stages of cancer at my home where my wife could not be part of the sales process due to caring for her mother. Joe Jenkins work with me and our Credit Union for one solid week day and night from a distance of 118 miles away with-out ever meeting Joe Jenkin until 3-8-14. Joe Jenkins sensitivity ,consistent patience and knowledge of the Subaru product was a 10 rating. I recommend Joe Jenkins as your Sales Consultant for your next vehicle purchase. With much appreciation to Joe we bought our Subaru Crosstrek and I will always remember Joe Jenkins for his KINDNESS to our family in time of need. He's much more then a car sales person. Maurice J Mercier More
This was my first new car purchase, and I was really nervous about the whole ordeal, however, Joe Phelman put my fears to rest. He was extremely patient, especially considering the fact that I had a mil nervous about the whole ordeal, however, Joe Phelman put my fears to rest. He was extremely patient, especially considering the fact that I had a million questions, and was not pushy whatsoever. He was greatly knowledgeable about all the vehicles and spent a lot of time showing me my options. I felt comfortable and not pressured. I had a really positive experience at this dealership and believe that I will always experience great customer service when walking through the door. More
On 02/13/2014 I went to Beechmont Subaru looking for a 2011 Buick Regal Cxl Turbo that I had came across online. I was initially helped out by Jeff Bevis and took the car for a test drive. Once I returned 2011 Buick Regal Cxl Turbo that I had came across online. I was initially helped out by Jeff Bevis and took the car for a test drive. Once I returned to the dealer I informed Jeff that I liked the car alot and wanted to set an appointment with him for the following morning to come back and talk more about the car. Without being pushy Jeff agreed and set me up to meet him there at 10 am. The next morning when I arrived Jeff was ready for me and I came in and sat right down and we began to discuss the car and different options that made the most sense for me. After our brief discussions I decided I wanted to purchase the car and Jeff was extremely helpful and nonagressive nor pushy and made the whole process comfortable. I applaud Jeff and the rest of the staff that played a part in my purchase on 02/14/2014 for their honesty, professionalism, and uncanny ability to make the whole process feel like a breeze. I believe they have earned a customer for life. Their inventory is great and their financing department is great. I would definitely recommend this dealership to others! More
Joe worked with me to establish an excellent price on the vehicle. They didn't have the specific Subaru I wanted in stock so they searched to find one and drive it in. They went the "extra mile" to get me vehicle. They didn't have the specific Subaru I wanted in stock so they searched to find one and drive it in. They went the "extra mile" to get me my car. Whoop de do for my Subaru! More
Beechmont did a great job from my first contact to followup after I took delivery of the vehicle. They were quick to provide a very competitive price and at no time was I given anything but accurate followup after I took delivery of the vehicle. They were quick to provide a very competitive price and at no time was I given anything but accurate information. Todd Gray did a great job. My experience was first rate from start to finish, and I would highly recommend Beechmont to any other customers. More
Joe did a great job providing support for all of my questions and concerns. I came in knowing what I wanted, and he made sure I got that taken care of as soon as he could. We did have a bit of a wait, questions and concerns. I came in knowing what I wanted, and he made sure I got that taken care of as soon as he could. We did have a bit of a wait, since it was busy, but he stayed there with me through the end. I really appreciate the dedication and support, and I feel like I was genuinely taken care of. I love my new Forester! More
We couldn't be happier with my experience at Beechmont Subaru. I felt totally comfortable right away when we met Joe. He was extremely friendly and informative. But most important to us is he Beechmont Subaru. I felt totally comfortable right away when we met Joe. He was extremely friendly and informative. But most important to us is he wasn't pushy about trying to "make the sale". He gave us all the information we needed to consider our choice. We went to at least 8 other dealerships and they all were way to pushy with us. They tried to really force us into making a decision on the spot. Joe was awesome. He answered all our questions and made us feel at ease. We were so happy with our treatment that two weeks to the day after we bought our new outback we came back and bought a second used Subaru impreza. I know with Subaru's quality cars we won't need a new one for a long time. But when the day comes again we will certainly go straight there!!! We also plan to recommend Joe and Beechmont Subaru to anyone we can!!! Thanks Joe!!!!!!!!!!!! Mark and Cindy More
I had purchased a Pruis V Toyota in July 2013. The van was roomy and I was getting around 55 mph. There were several rainy days and the 'control' driving on wet pavement was terrible. The car did not ha was roomy and I was getting around 55 mph. There were several rainy days and the 'control' driving on wet pavement was terrible. The car did not have the traction needed to get out into traffic quickly and I needed to have significant space between the car in front of me in order to stop. Brakes were soft probably due to the Hybrid Style of the car. Feeling very unsafe in the Pruis Five, before I had even reached 5000 miles on the car, I walked in to Beechmont Subaru and test drove several vehicles. Safety and comfort were what I was looking for and I drove away with a new Forrester. I must say that I LOVE this car. I feel safe, can go anywhere in the snow and ice we have had this winter and it is so comfortable to drive. Thank you David Clarke for your wonderful spirit, Subaru information and support during the purchase process. ps: During these very cold months I am averaging about 22 mpg mostly city driving. More
I've been to several dealerships and not sure what I wanted. Beechmont Subaru was very patient and helpful finding the vehicle to suit my needs. Joe, my direct salesman, Amber, Nikki, and Lyndsey were v wanted. Beechmont Subaru was very patient and helpful finding the vehicle to suit my needs. Joe, my direct salesman, Amber, Nikki, and Lyndsey were very pleasant in working with on my search. I was at Jeff Wyler and I was very insulted in the trade-in value they offered me and they wouldn't budge on their price. I wouldn't buy a glass of ice water from Jeff Wyler even if I was in xxxx. They're an embarrassment to their profession and they don't care about you as an individual. MONEY...MONEY...MONEY is all Jeff Wyler cares about not the individual. You leave his kingdom of vehicles thinking your vehicle is garbage as well as yourself. Not for me, I'll stick to Beechmont Subaru where people know how to treat you and really appreciate your business. Thanks again Joe and your crew!!! I love my car!!! Tim More
Our sales person Jeff was very friendly and helpful. He tried to explain things we don't quite understand very nicely. Overall, tt was a very pleasant experience to work with him for our Outback purchase. tried to explain things we don't quite understand very nicely. Overall, tt was a very pleasant experience to work with him for our Outback purchase. More