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Beechmont Subaru

Cincinnati, OH

4.6
422 Reviews

8021 Beechmont Ave

Cincinnati, OH

45255

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Showing 422 reviews

February 23, 2014

This was my first new car purchase, and I was really nervous about the whole ordeal, however, Joe Phelman put my fears to rest. He was extremely patient, especially considering the fact that I had a mil More

by am3jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe p, Joe Plemen
Mar 13, 2014 -

Beechmont Subaru responded

Thank you for the feedback! We realize how stressful purchasing a car can be. Joe has a very calm demeanor and that goes a long way in settling the nerves of his clients. Best of luck with your new car and we hope to see you for your free lifetime oil changes. Dan Mercurio General Manager Beechmont Subaru Volkswagen

February 17, 2014

On 02/13/2014 I went to Beechmont Subaru looking for a 2011 Buick Regal Cxl Turbo that I had came across online. I was initially helped out by Jeff Bevis and took the car for a test drive. Once I returned More

by radavania06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bevis
Feb 17, 2014 -

Beechmont Subaru responded

Thank you for your business and your kind words. It sounds like we did nearly everything right with your visit and transaction. Jeff has been with us for quite some time and is very patient and understanding. He knows how important every customer is and more importantly, how valuable his customer's time. Good luck with your car. Thank you again, Dan Mercurio General Manager Beechmont Subaru

February 16, 2014

Joe worked with me to establish an excellent price on the vehicle. They didn't have the specific Subaru I wanted in stock so they searched to find one and drive it in. They went the "extra mile" to get me More

by barrywa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Feb 17, 2014 -

Beechmont Subaru responded

We appreciate the feedback. Joe has been working very hard to make everything work out for his customers. I hope you have many happy years with your Subaru. See you for your free oil changes. Dan Mercurio General Manager Beechmont Subaru

February 16, 2014

Beechmont did a great job from my first contact to followup after I took delivery of the vehicle. They were quick to provide a very competitive price and at no time was I given anything but accurate More

by htwells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gray
Feb 17, 2014 -

Beechmont Subaru responded

Thank you for your business. Todd gray does a great job of explaining the product and process with his customers. We strive for 100% transparency with all our valued customers. Good luck and I hope to see you during your free oil changes. Dan Mercurio General Manager Beechmont Subaru

February 05, 2014

Joe did a great job providing support for all of my questions and concerns. I came in knowing what I wanted, and he made sure I got that taken care of as soon as he could. We did have a bit of a wait, More

by joiechristine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Feb 12, 2014 -

Beechmont Subaru responded

We truly appreciate your comments concerning your experience at Beechmont Subaru. Joe is improving in his customer service skills. It is always refreshing to hear our sales consultants are taking care of our customers in a manner we and our customers expect. Thank you again, Dan Mercurio General Manager Beechmont Subaru

February 05, 2014

We couldn't be happier with my experience at Beechmont Subaru. I felt totally comfortable right away when we met Joe. He was extremely friendly and informative. But most important to us is he More

by bollici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Plemen
Feb 05, 2014 -

Beechmont Subaru responded

WOW! Thank you so very much for your business and your glowing endorsement of Joe Plemen and Beechmont Subaru. Sounds like we really got this one right. It is very difficult to make a customer 100% happy. In your case, I believe we succeeded. Two Subarus in two weeks isn't the norm. Joe and I are very appreciative. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

February 04, 2014

I had purchased a Pruis V Toyota in July 2013. The van was roomy and I was getting around 55 mph. There were several rainy days and the 'control' driving on wet pavement was terrible. The car did not ha More

by Mrbth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Clarke
Feb 05, 2014 -

Beechmont Subaru responded

Thank you for giving us an opportunity to demonstrate the safety and performance of the Forester to you. We realize the MPG won't be that of the hybrid, but feeling comfortable and safe with what you drive outweighs the additional MPG in most people's opinion. Happy motoring for years to come in your new Forester. Dan Mercurio General Manager Beechmont Volkswagen

January 28, 2014

I've been to several dealerships and not sure what I wanted. Beechmont Subaru was very patient and helpful finding the vehicle to suit my needs. Joe, my direct salesman, Amber, Nikki, and Lyndsey were v More

by tpitman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Jan 31, 2014 -

Beechmont Subaru responded

Thank you for the great send off. Joe has been receiving quite a few positive comments lately. So too have our Internet Sales team of Philishia, Amber and Lyndsey. We all work very hard to make the car buying experience one you remember for the right reasons. Thank you again, Dan Mercurio General Manager Beechmont Subaru

January 26, 2014

Our sales person Jeff was very friendly and helpful. He tried to explain things we don't quite understand very nicely. Overall, tt was a very pleasant experience to work with him for our Outback purchase. More

by changming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bevis
Jan 31, 2014 -

Beechmont Subaru responded

Thank you for your feedback. Jeff has been with us for some time now and continually receives positive comments from his customers. Thank you for your purchase of the Outback. We hope to see you for your Free Lifetime oil and filter changes. Dan Mercurio General Manager Beechmont Subaru

January 25, 2014

Joe Jenkins was friendly, sincere, knowledgeable, and assertive without being aggressive. I am happy with the price and am most happy with car. Buying my Subaru was a very pleasant experience. More

by dbeit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Jan 31, 2014 -

Beechmont Subaru responded

Thank you for your kind words. Joe is relatively new to the business and works very hard on his product knowledge. Fortunately, his friendliness and sincerity are natural. This is what makes Joe a valuable asset to our team. Thank you again, Dan Mercurio General Manager Beechmont Subaru

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