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Beechmont Subaru

Cincinnati, OH

4.4
416 Reviews

8021 Beechmont Ave

Cincinnati, OH

45255

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Showing 416 reviews

May 06, 2014

New car I have purchased many cars over the years but this was my first Subaru. Thank you Todd for the most pleasant experience ever in purchasing a new car. More

by reneemellis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gray
May 08, 2014 -

Beechmont Subaru responded

Many thanks for your review of Todd Gray and Beechmont Subaru. It's all about pleasing the customer and Todd gets it! Hears to many years of fun times with your new Subaru. Dan Mercurio General Manager Beechmont Subaru VW

May 06, 2014

Satisfaction I found a vehicle on cars.com that was on the lot at Beechmont Subaru. On a whim we decided to look at it. We were pleased with the vehicle and ext More

by bkbailey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Schnieders
May 08, 2014 -

Beechmont Subaru responded

Thank you for your kind words pertaining to Jay. Much like Jay, our entire staff strives for excellent customer satisfaction. It's fantastic you took the time to give Jay such a glowing review. Thank you again, Dan Mercurio General Manager Beechmont Subaru VW

March 13, 2014

The staff was friendly and informed of products and services. They were not pushy but did offer options. They were speedy and thorough. They honored the price shown on the internet. Joe offered a c More

by refereelou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LINDA CARUSO, Joe Jenkins
Mar 13, 2014 -

Beechmont Subaru responded

Thank you for the feedback! I appreciate the fact you mentioned our honoring of the internet price. We take great pride in being transparent in every facet of the your purchase experience. Purchasing over the internet is becoming more popular and we find it to be a more efficient transaction than the traditional methods. Thank you again, Dan Mercurio General Manager Beechmont Subaru Volkswagen

March 09, 2014

Sales Consultant Joe Jenkins was excellent throughout the entire sales process .I had a special need situation with my mother in-law in final stages of cancer at my home where my wife could not be part of th More

by mojomercier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Mar 13, 2014 -

Beechmont Subaru responded

Thank you for your kind words! Joe has been with a for a number of months and he continues to get great reviews. He certainly goes the extra mile and is sincere in his dealings with all his customers. Good luck with your new car and thank you again for the purchase. Dan Mercurio General Manager Beechmont Subaru Volkswagen

February 23, 2014

This was my first new car purchase, and I was really nervous about the whole ordeal, however, Joe Phelman put my fears to rest. He was extremely patient, especially considering the fact that I had a mil More

by am3jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe p, Joe Plemen
Mar 13, 2014 -

Beechmont Subaru responded

Thank you for the feedback! We realize how stressful purchasing a car can be. Joe has a very calm demeanor and that goes a long way in settling the nerves of his clients. Best of luck with your new car and we hope to see you for your free lifetime oil changes. Dan Mercurio General Manager Beechmont Subaru Volkswagen

February 17, 2014

On 02/13/2014 I went to Beechmont Subaru looking for a 2011 Buick Regal Cxl Turbo that I had came across online. I was initially helped out by Jeff Bevis and took the car for a test drive. Once I returned More

by radavania06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bevis
Feb 17, 2014 -

Beechmont Subaru responded

Thank you for your business and your kind words. It sounds like we did nearly everything right with your visit and transaction. Jeff has been with us for quite some time and is very patient and understanding. He knows how important every customer is and more importantly, how valuable his customer's time. Good luck with your car. Thank you again, Dan Mercurio General Manager Beechmont Subaru

February 16, 2014

Joe worked with me to establish an excellent price on the vehicle. They didn't have the specific Subaru I wanted in stock so they searched to find one and drive it in. They went the "extra mile" to get me More

by barrywa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Feb 17, 2014 -

Beechmont Subaru responded

We appreciate the feedback. Joe has been working very hard to make everything work out for his customers. I hope you have many happy years with your Subaru. See you for your free oil changes. Dan Mercurio General Manager Beechmont Subaru

February 16, 2014

Beechmont did a great job from my first contact to followup after I took delivery of the vehicle. They were quick to provide a very competitive price and at no time was I given anything but accurate More

by htwells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Gray
Feb 17, 2014 -

Beechmont Subaru responded

Thank you for your business. Todd gray does a great job of explaining the product and process with his customers. We strive for 100% transparency with all our valued customers. Good luck and I hope to see you during your free oil changes. Dan Mercurio General Manager Beechmont Subaru

February 05, 2014

We couldn't be happier with my experience at Beechmont Subaru. I felt totally comfortable right away when we met Joe. He was extremely friendly and informative. But most important to us is he More

by bollici
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Plemen
Feb 05, 2014 -

Beechmont Subaru responded

WOW! Thank you so very much for your business and your glowing endorsement of Joe Plemen and Beechmont Subaru. Sounds like we really got this one right. It is very difficult to make a customer 100% happy. In your case, I believe we succeeded. Two Subarus in two weeks isn't the norm. Joe and I are very appreciative. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

February 05, 2014

Joe did a great job providing support for all of my questions and concerns. I came in knowing what I wanted, and he made sure I got that taken care of as soon as he could. We did have a bit of a wait, More

by joiechristine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Jenkins
Feb 12, 2014 -

Beechmont Subaru responded

We truly appreciate your comments concerning your experience at Beechmont Subaru. Joe is improving in his customer service skills. It is always refreshing to hear our sales consultants are taking care of our customers in a manner we and our customers expect. Thank you again, Dan Mercurio General Manager Beechmont Subaru

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