
Beechmont Subaru
Cincinnati, OH
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When I walked in I was immediately assisted and there was no pressure to buy anything. The gentleman who helped me was very informative and helped me pick what would suit my needs no pressure to buy anything. The gentleman who helped me was very informative and helped me pick what would suit my needs More
The purchase process was easy and quick. Vehicle was prepared for delivery quickly. Jason (Sales Team) was polite, friendly, and knowledgeable. Tim (Finance) presented additional service pac Vehicle was prepared for delivery quickly. Jason (Sales Team) was polite, friendly, and knowledgeable. Tim (Finance) presented additional service packages, but didn’t “push” them. Good job, Beechmont Subaru! More
The finance manager added extra charges I did agree to as I declined the warranty and protection coverage (which was only mentioned once from the sales associate). It took numerous calls as the finance manag I declined the warranty and protection coverage (which was only mentioned once from the sales associate). It took numerous calls as the finance manager who did this would not return my call and the only way I could speak to him was by speaking to the sales manager. Once I spoke to him he agreed to remove the select care. Come to find out he also added the protection package that he never once brought up only the sales person which I declined. After waiting a week with no new docusign as he mentioned he would send to get it fixed I drove 30 mins back to the dealership to speak to him face to face since again no returned calls from vm left. He did have me sign new documents removing the select care but told me he cannot remove the protection package as he can't because that's deal to buy the car under the msrp. Which is a flat out lie and illegal. He also added these charges after the fact. I am now stuck with a higher payment due to $15.15 per 1k financed (approximately $45 more than it should be) and still waiting on him to send the money to chase for the removal of the fraud charge he added. I was advised these are recorded please review the recording and get back to me as I still feel like I was scammed by this dealership for extra coverages that were declined and never mentioned. The other negative part was after I finished with the paperwork they sent the car to get cleaned up it came back very poorly cleaned with a ton of dirt still on it from the prior rain storm the day before there was a different sales person who noticed this when showing me the options and made sure they took it back for a 2nd time to be cleaned. I am a return customer and enjoyed my experience the first time I bought a car from them but will never come back nor refer anyone do to this shady experience. I am still considering an FTC and BBB complaint if not resolved timely by removing the protection coverage. More
We had a great experience buying our car at Beechmont Subaru. Everyone that we interacted with from sales to service to finance demonstrated a relaxed authenticity. The staff at Beechmont Subaru consiste Subaru. Everyone that we interacted with from sales to service to finance demonstrated a relaxed authenticity. The staff at Beechmont Subaru consistently demonstrated a quiet confidence in their product, and that gives the consumer reason to feel good about their purchase. At each point of contact, the people were genuine and easy to interact with and we enjoyed doing business there. More
Jason and the entire team were absolutely amazing. Everything we asked for we got without hesitation. I would 100% recommend them for any car future car purchases. Everything we asked for we got without hesitation. I would 100% recommend them for any car future car purchases. More
Beechmont Subaru was absolutely amazing! !!! I was able to get the car I needed for my daughter effortlessly. Highly recommend them to anyone looking for a car!! !!! I was able to get the car I needed for my daughter effortlessly. Highly recommend them to anyone looking for a car!! More
They were very friendly and helpful when I went in to look at a used car. They helped the process go smoothly and were very knowledgeable and wonderful to work with. look at a used car. They helped the process go smoothly and were very knowledgeable and wonderful to work with. More