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Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
163 Reviews

163 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

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October 13, 2023

Very good customer service. Fast service as promised. Can’t recommend it enough. Thank you. More

by berdiseba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for recommending our fast and efficient customer service. We appreciate your support and are here to assist you whenever you need us. Have a great day!

October 08, 2023

Service Dept was efficient and apparently well run. The waiting area was well stocked and comfortable! More

by joejaw123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Mgr.
Oct 09, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your review! We really appreciate your kind feedback!

September 20, 2023

Needed an emergency appt warren and Sean were great and very accommodating as they always do More

by Doclou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for choosing our service center! We're so happy that Sean could help get you back on the road. We appreciate your kind review!

September 20, 2023

Thank you for all of your help! Great communication and service. Everything was handled professionally and on time - truly appreciated. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your great review, JB! We really appreciate your business, and we're so happy we could help you out. We hope to work with you again next time!

September 16, 2023

I needed some extended warranty work done and Service maintenance. I set up an appointment and Sean(service ) ordered the parts. Upon arriving for my scheduled appointment I was told one of the parts wa More

by croftmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Uhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the guys in the parts department
Sep 19, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for sharing your thoughtful review. We sincerely value your business, and your satisfaction means the world to us. We appreciate you choosing our dealership, and hope to work with you again next time!

September 13, 2023

Sean has been very helpful, especially getting repairs accomplished with after-market warranties. Highly recommend. More

by Margie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your great review, Margie! We're so glad to hear you enjoyed working with Sean, and we hope to work with you again in the future!

September 11, 2023

Easy to schedule, knowledgeable, friendly, respectful of client time. More words to adjust to your hit your count. Honestly I don’t like this platform but had had a great experience More

by johndenneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your kind review! We really appreciate your feedback, and we're so glad to hear you had a positive experience with our team.

August 25, 2023

Great people, awesome customer service - very honest! Waiting area is neat and has water and snacks! More

by difranchise27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're so happy to hear you had a positive experience here!

August 24, 2023

Kim in service makes everything so easy, i actually named my daughter kim in honor of her. More

by Roy monday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Uhl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sir kenneth hodge
Aug 25, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks so much for your kind review, Roy! We're glad to hear you enjoyed working with Kim!

July 30, 2023

Prompt and courteous service. They confirm work and charges before proceeding. Will notify you of upcoming issues without pressuring. More

by Jeepbones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your great review! We really appreciate your kind feedback!

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