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Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
163 Reviews

163 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

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January 23, 2021

Great service department. From the time you walk into the department you are acknowledged. They make you feel like a valued customer. I walked in and was able to receive service the same day for me issue. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos from the service department
Jan 25, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, Tim! At Bedford Chrysler Dodge Jeep Ram we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

December 23, 2020

I purchased my vehicle here new and have been back for service according to the recommended service intervals. I haven’t had any issues dealing with them so far and am very happy with the service and qua More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace in sales
Dec 24, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

December 14, 2020

I Needed service ASAP and Warren in the service area was able to accommodate me very helpful friendly and professional with answers to questions. Thank you More

by alancoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren in Service Department front desk
Dec 21, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

You're so very welcome! We're glad we could be of service. Please don't hesitate to reach out if there is anything else we can assist you with.

November 17, 2020

Warren (Service Advisor) is a true professional who listens, understands and explains. He is a valued compliment to this dealership which I would highly recommend. More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Warren (Service Adviser)
Nov 18, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

Mike, we're delighted to hear that you can rely on Warren to deliver a professional and reliable service experience! This is something we work hard to provide each guest so it is wonderful to receive this feedback. Please do not hesitate to reach out if we can ever be of further assistance!

October 31, 2020

Bought in my car as I have had to numerous times for numerous issues, and now since I'm out of warranty I was charged $60 for a bulb for lights..highway robbery regardless how pleasant they try to be.. More

by Jansuz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos
Nov 03, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

We set a high standard for ourselves and we’re sorry to receive this feedback. Unfortunately, we are unable to give away daytime running headlamps for free if there is no longer warranty coverage. However, we tried to accommodate you by offering a discount on the replacement parts. We are sorry that you are disappointed and hope you will reach out directly to discuss this further. Sincerely, Dante M. Odoardi, dante@bedfordjeep.com

October 30, 2020

I have dealt with Warren in service Dept on three separate occasions and can easily the interactions were excellent! He is extremely knowledgeable of Jeep products, has demonstrated a superior servi More

by Michael b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren
Oct 30, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

Everyone here loves to hear from customers like you, Michael! Thanks for giving us the chance to take care of your Jeep. We're so happy you can rely on us to take amazing care of your vehicle, and hope you will reach out if we can ever be of assistance again in the future!

October 17, 2020

I needed a oil change and tire rotation and a inspection done. The waiting area was clean and comfortable. Their team was more then accommodating and finished in a timely manner. More

by Satdog7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Odoardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service assistant, his name was Warren I believe.
Oct 19, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve and are so happy your visit went smoothly. Please reach out if we can ever be of assistance in the future!

October 12, 2020

Went in with a problem to make an appointment they said they could take care of it now, was very happy about that in and out in an hour great service department Don’t know who helped me but thanks More

by Johnpayc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
Oct 13, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!

October 11, 2020

Hello,Warren and Carlos went above and beyond to assist Hello, Warren and Carlos went above and beyond to assist us with information. Their customer service is professional and respectful. Very App More

by The Maldonados
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Warren and Carlos
Oct 12, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

We're so glad to hear Warren and Carlos exceeded your expectations and delivered the exceptional service you deserve. Please don't hesitate to reach out if there is anything else we can assist you with.

October 03, 2020

Awesome awesome and more awesome!! Courteous, efficient and extremely thorough and polite and professional. The dealership is filled with great employees who care about their customers. More

by Joanne930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Odoardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Joe McFarland, Mike Lombardo
Oct 05, 2020 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the awesome review, Joanne! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please don't hesitate to reach out if we can ever be of further assistance!

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