Bedford Chrysler Dodge Jeep Ram - Service Center
Bedford Hills, NY
169 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center
Your office constantly bombards me with emails and mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. I bring in a coupon that was mailed to me but it doesn't work unless i buy other services. You come back with a laundry list of 3 additional items that need to be done and I ask for a call back with the best price. I get a call back 30 minutes later and now am told I need 2 additional items done but I can get a 10% discount on all 5 only. Are we joking here? You don't think a normal person can see through your sales pitch to sell unneeded items? All this took an hour and 45 minutes, why should i continue to come to you when i can get an oil change at one of these smaller shops within 30 minutes. Please stop all emails and mailings to me. I will take my 2 jeeps elsewhere for service. Your dishonesty is not appreciated. More
My Service was completed in the time expected. The service Staff was helpful and courteous. My car was cleaner than when i brought it in. service Staff was helpful and courteous. My car was cleaner than when i brought it in. More
Our 2016 Jeep needed service. We scheduled an appointment that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly, we anticipated a much longer wait which would have thrown off our entire day's schedule. As it turned out, the service was completed in just over an hour. Despite it being a hectic morning, Jeep Service had the work completed within the time frame they had promised. Special mention that Carlos and Tina dealt with everyone in the most courteous and professional manner. More
Went in for oil change and was greeted by the friendly staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience More
The service staff is great and very accommodating.. I made and online appt which was marked as a drop off, but I had to wait and they accommodated me quickly. made and online appt which was marked as a drop off, but I had to wait and they accommodated me quickly. More
Excellent service visit which took less time than expected. The two men in the service department were very polite and professional. Free car wash removed all the salt underneath my car. expected. The two men in the service department were very polite and professional. Free car wash removed all the salt underneath my car. More
Great service department. From the time you walk into the department you are acknowledged. They make you feel like a valued customer. I walked in and was able to receive service the same day for me issue. department you are acknowledged. They make you feel like a valued customer. I walked in and was able to receive service the same day for me issue. I Would highly recommend this dealership. Another great thing is they wash and vacuum you’re car if you bring it in for service. I think that this is a really nice touch. More
I purchased my vehicle here new and have been back for service according to the recommended service intervals. I haven’t had any issues dealing with them so far and am very happy with the service and qua service according to the recommended service intervals. I haven’t had any issues dealing with them so far and am very happy with the service and quality! More
I Needed service ASAP and Warren in the service area was able to accommodate me very helpful friendly and professional with answers to questions. Thank you able to accommodate me very helpful friendly and professional with answers to questions. Thank you More
Warren (Service Advisor) is a true professional who listens, understands and explains. He is a valued compliment to this dealership which I would highly recommend. listens, understands and explains. He is a valued compliment to this dealership which I would highly recommend. More