Bedford Chrysler Dodge Jeep Ram - Service Center

2020 Ram 1500, so far so good. People are friendly and service is good. I met the owner today and he was a very nice guy. service is good. I met the owner today and he was a very nice guy. More

Prompt, polite and attentive service. All questions answered without an issue. Always confer with customer before providing extra services. Prices provided up front. Highly recommend answered without an issue. Always confer with customer before providing extra services. Prices provided up front. Highly recommend More

Each time I bring my Jeep in for repair it is always handled in a smooth process. Thank you. They communicate through phone and text. handled in a smooth process. Thank you. They communicate through phone and text. More

I travel 17 miles to use Bedford Jeep when I have another dealer 1 mile from my home. That’s how happy I am with their service! Much thanks to the great service advisors and to mechanic Nick who took a r dealer 1 mile from my home. That’s how happy I am with their service! Much thanks to the great service advisors and to mechanic Nick who took a ride along to locate a problem. Must mention Tom L. In sales who put me in the Grand Cherokee last year and gave the best dealership experience that I’ve had in years. Mark G More

Your office constantly bombards me with emails and mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. mailings to come in for service. I bring in the car for a previously scheduled 7:30am oil change today but the technician doesn't arrive until 8am. I bring in a coupon that was mailed to me but it doesn't work unless i buy other services. You come back with a laundry list of 3 additional items that need to be done and I ask for a call back with the best price. I get a call back 30 minutes later and now am told I need 2 additional items done but I can get a 10% discount on all 5 only. Are we joking here? You don't think a normal person can see through your sales pitch to sell unneeded items? All this took an hour and 45 minutes, why should i continue to come to you when i can get an oil change at one of these smaller shops within 30 minutes. Please stop all emails and mailings to me. I will take my 2 jeeps elsewhere for service. Your dishonesty is not appreciated. More

My Service was completed in the time expected. The service Staff was helpful and courteous. My car was cleaner than when i brought it in. service Staff was helpful and courteous. My car was cleaner than when i brought it in. More

Our 2016 Jeep needed service. We scheduled an appointment that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly that should have kept us waiting for 90 minutes, but when we arrived we could see that the service dept. happened to be very busy that day. Seemingly, we anticipated a much longer wait which would have thrown off our entire day's schedule. As it turned out, the service was completed in just over an hour. Despite it being a hectic morning, Jeep Service had the work completed within the time frame they had promised. Special mention that Carlos and Tina dealt with everyone in the most courteous and professional manner. More

Went in for oil change and was greeted by the friendly staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience staff and was out of there with no hassle, waiting area is clean and comfortable all around great experience More

The service staff is great and very accommodating.. I made and online appt which was marked as a drop off, but I had to wait and they accommodated me quickly. made and online appt which was marked as a drop off, but I had to wait and they accommodated me quickly. More

Excellent service visit which took less time than expected. The two men in the service department were very polite and professional. Free car wash removed all the salt underneath my car. expected. The two men in the service department were very polite and professional. Free car wash removed all the salt underneath my car. More