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Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
163 Reviews
Call Service Center (914) 415-5791

163 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

Sort by
March 03, 2022

Always a good experience. Called promptly when car was finished. Always explains and answers and questions. More

by Brendan38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

It's great to hear that you felt informed during your appointment, and that your car was ready in a timely manner! Thank you for sharing your positive feedback!

February 21, 2022

Service Dept. Courteous attentive to my needs, polite!! Took my car earlier than my appointment. More

by Noreennicodemo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're glad everything went well during your recent appointment! Thank you for the terrific feedback. We would love to work with you again sometime!

February 21, 2022

Top notch service department excellent service advisors,no appointment needed to check my air suspension system.Highly recommend this dealer. More

by jpollani164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Caulfield
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Feb 23, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're delighted to hear you had a fantastic experience with our service team! Thank you for taking a moment to leave this wonderful recommendation and great feedback. We look forward to assisting you again in the future!

February 19, 2022

Best service experience yet! Quick easy friendly and painless! I can’t say enough about the service! More

by Briz19ny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

This review made our day! Thank you for your support and please do not hesitate to reach out if we can be of further assistance!

February 10, 2022

every one is so friendly and efficient! waiting area is comfortable with awesome snacks too! More

by dawne_clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean and Mechanic john
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Feb 11, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing this terrific feedback with us! We're glad you felt comfortable and that everything went smoothly. We hope you will reach out if we can be of further assistance!

February 01, 2022

Making the appt was easy. I dropped off my car last night and picked it up today after work. More

by JeepUser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Caulfield
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Feb 01, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your smooth experience with our service team! We hope you will reach out if we can ever be of further assistance as we would love to work with you again!

January 26, 2022

I had great service and I experience at Bedford Chrysler dodge. They were thorough and courteous. More

by richiewolf123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're delighted to learn that you had a good experience with our team here at Bedford Chrysler Dodge Jeep Ram! Thank you for the terrific feedback and please let us know if we can ever be of further assistance!

January 25, 2022

Excellent service, fast an courteous,I would recommend Excellent service, fast an courteous, I would recommend to my friends and have. I have purchased several cars from this dealership More

by Rdesousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to recommend our service department! We appreciate your great comments for our team and are so happy that you will recommend us to your friends. Please do not hesitate to reach out if we can help out again in the future!

January 24, 2022

Very friendly, fast and efficient. Highly recommend to anyone in the market for a Jeep. More

by davidplacona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're so happy to have earned a 5-star rating from you. Thank you for your great feedback. Congratulations and enjoy your new Jeep!

January 21, 2022

I have never experienced such poor service. I have a brand new truck that I’m experiencing problems with. No one was really helpful, just told me to call customer service and wait on the phone for 45 m More

by Bcelaj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
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Jan 21, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We are sorry for any miscommunication and want to confirm we put a special order request in for the filter, which is unfortunately on a national back order. We have called surrounding dealerships to confirm they are also out of the filter. We apologize if Stellantis was unclear with timelines but we will be in touch soon as soon as the part is in. We hope you will provide us with the opportunity to make this right. Sincerely, Dante Odoardi, Service Manager, dante@bedfordjeep.com

Jan 21, 2022 -

Bcelaj21 responded

Interesting, i just called 2 other service departments in westchester. I made them confirm they had the correct parts to change my oil, I even gave them the last 8 digits of my vin to confirm. Both service departments found it hysterical when they found out why I made them confirm they had the correct parts. I would highly recommend that you guys get a new manager to run the show over there. Maybe things will be run more efficiently and we won’t have to worry about a national back order. Definitely much room for improvement.

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