Back

Bedford Chrysler Dodge Jeep Ram - Service Center

Bedford Hills, NY

4.7
163 Reviews

163 Reviews of Bedford Chrysler Dodge Jeep Ram - Service Center

Sort by
November 11, 2024

Had a check engine light come on. Was able to squeeze my car in without an appointment.. shortly after arriving they looked at car diagnosed the problem. They ordered the parts and fi More

by Anthony M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego and Lisa.
Nov 13, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the fantastic feedback, Anthony! We’re thrilled to hear that we could help you out so quickly and keep you informed throughout the process. Your satisfaction is our priority, and we appreciate your support!

November 09, 2024

Kimberly was knowledgeable and very helpful letting me know what I needed for my car during an oil change. More

by neenz719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

We're glad to hear that Kimberly provided you with the knowledge and support you needed. Our team is always here to help, ensuring you have a smooth experience. Looking forward to serving you again!

October 11, 2024

Very confusing, I set up appointment with a person in a call center for service and spent about 1/2 an hour with the person on the phone. The person said I was all set and the dealer would call me with the More

by ccman21@apl.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for your feedback. We’re glad to hear you had a positive experience with the dealer and service team. We apologize for the miscommunication and appreciate your insights. We'll work on improving our appointment process to ensure a smoother experience in the future. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

October 02, 2024

Service is excellent. Staff is very professional Easy to get an appointment Recommend highly Would use again More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Linda, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us, and we look forward to serving you again soon!

September 10, 2024

Service advisors are always helpful, knowledgeable and professional. I always feel they are being honest More

by ardesimone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
Sep 11, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear that our service advisors made such a positive impression with their helpfulness and professionalism. Your trust means a lot to us, and we look forward to continuing to provide you with honest and exceptional service!

September 01, 2024

This location is efficient, professional, and responsible. Kimberly is amazing and exceeds all expectations.. Will definitely use this location again. More

by rneilan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review, rneilan! We're thrilled to hear you had such a positive experience. Kimberly will be delighted to know she made a strong impression. We look forward to welcoming you back soon!

August 30, 2024

Bedford Jeep is the best dealer ever they made my dream come true and the Service Dept is fantastic also !!!! Go today to shop you will not be disappointed . More

by Sport982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

We're thrilled to hear that you had such a positive experience with us. Making dreams come true is what we strive for, and it’s great to know our Service Dept made an impact. We appreciate your support and look forward to seeing you again!

August 14, 2024

“I recently had the Service My Jeep with Bedford Chrysler Dodge Jeep Ram and I must say, the experience was outstanding. From the moment I walked in, I was greeted warmly by the knowledgeable and friendly st More

by hiteshpatel1116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Hitesh, thank you for sharing your positive experience with us at Bedford Chrysler Dodge Jeep Ram! We are delighted to hear that our team provided you with outstanding service and expert advice. We look forward to serving you again in the future.

August 08, 2024

Service is always done quickly and with a smile! They are honest and open about pricing and services More

by Briz19ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Briz, thank you for your kind words! We're thrilled to hear that you had a positive experience with our services. Providing quick and friendly service is always our top priority, and we appreciate your feedback on our transparency with pricing. We hope to see you again soon!

August 07, 2024

Short , you guys are big crooks. If you guys are the only Jeep in the Country, I'll never drive Jeep in my life. I regret every penny i spend in your establishment. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Iacomini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Paul, we're sorry to hear about your experience. We take customer feedback seriously and would like to discuss your concerns further. Please reach out to our customer service team so we can address this issue and hopefully regain your trust. Thank you for bringing this to our attention. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

1
...