Bedford Chrysler Dodge Jeep Ram - Service Center

He is so unprofessional and rude. He threatens his clients to the point I had to get my attorney involved. The second the attorney got involved his tune changed. He also violates the He threatens his clients to the point I had to get my attorney involved. The second the attorney got involved his tune changed. He also violates the ADA law regarding service dogs as well, so that will be another issue being dealt with. They give your car back with the same issues, the car is filthy, and they tell you they will make the repairs "right away." It has been since October 30, 2024- we are in February and nothing has happened. More

Great service. They even washed it when finished on a very cold day. Thank you. They even washed it when finished on a very cold day. Thank you. More

These guys are great. They are actually farther away from me than two other Jeep dealers and I still travel to them. I’ve always found dealers to be shady in terms of ser They are actually farther away from me than two other Jeep dealers and I still travel to them. I’ve always found dealers to be shady in terms of service But these guys are great they don’t pressure you don’t try to sell your stuff you don’t need and don’t tell you about repairs that are not needed. They give it to you straight and they don’t make you feel stupid or cheap if you choose not to go with one of their recommendations. They laid all out for you, give you the pros and cons and let you make the choice. To me that’s worth a lot and I will keep going back to them. More

Quick response to the problem very sufficient explained in detail the problem quick availability thanks in detail the problem quick availability thanks More

Truck was done on time. Warren delivered it to me since I couldn't make it back before they closed for the day. Great service. Warren delivered it to me since I couldn't make it back before they closed for the day. Great service. More

Had a check engine light come on. Was able to squeeze my car in without an appointment.. shortly after arriving they looked at car diagnosed the problem. They ordered the parts and fi Was able to squeeze my car in without an appointment.. shortly after arriving they looked at car diagnosed the problem. They ordered the parts and fixed it relatively quickly. Staff kept me informed of the status of repairs. More

Kimberly was knowledgeable and very helpful letting me know what I needed for my car during an oil change. know what I needed for my car during an oil change. More

Very confusing, I set up appointment with a person in a call center for service and spent about 1/2 an hour with the person on the phone. The person said I was all set and the dealer would call me with the call center for service and spent about 1/2 an hour with the person on the phone. The person said I was all set and the dealer would call me with the appointment time. One week on no phone call. I finally got through to the dealer and they did not have the information of my appointment. The dealer person was great and the service people were great but I was an 1/2 of an hour of my life on the phone with a person that did nothing for me. The system has to get better. More

Service is excellent. Staff is very professional Easy to get an appointment Recommend highly Would use again Staff is very professional Easy to get an appointment Recommend highly Would use again More