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Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
622 Reviews
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531 N Bedford Rd

Bedford Hills, NY

10507

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Showing 622 reviews

May 05, 2024

They are very professional with their customers I will be back to them in two years.. Thank you More

by mikecl235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

Great service. This trip was for new tires on the truck. I took advantage of the buy 3 get 1 for $1 promo. They got me in within a few days for an appointment. Tire More

by Aviking427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

I recently purchased a new Jeep Grand Cherokee from these fine folks at Bedford JDC. They were stellar. My lease was up on my previous GC and I needed to explore my options and was guided by a truly knowledg More

by shaun.grover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Clase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Shaun, thank you so much for sharing your positive experience with us! We're thrilled to hear that Mark provided you with exceptional service and helped you find the perfect vehicle. We appreciate your business and look forward to serving you again in the future. Enjoy your new Jeep Grand Cherokee!

April 08, 2024

Love the early Saturday option for service. Brought my car in for an oil change and was greeted with a smile from Kimberly. She was very kind and helpful. More

by neenz719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the early Saturday service option and had a pleasant interaction with Kimberly. We strive to provide excellent customer service, and we appreciate your feedback. We hope to see you again soon!

April 06, 2024

Vehicle was returned in worse condition then when dropped off for service. Parts installed incorrectly More

by Jeep1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

We are concerned to hear that you were unsatisfied with your service. We want to hear more about your appointment so that we can ensure that your car gets the service it needs. Please don't hesitate to reach out to us when you can. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

April 01, 2024

Quick and easy process. Working with Guiseppe and the rest of the staff was enjoyable and painless. More

by jtdoerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Algieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We're thrilled to hear about your great experience working with Guiseppe and our team. We strive to make the process as smooth and enjoyable as possible for our clients. We appreciate your business and look forward to working with you again in the future.

March 22, 2024

This dealership was amazing! Very courteous and professional and made the whole process enjoyable and painless. There is no doubt I will be returning the next time I'm looking f More

by jhetz672
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you had a great time at our dealership and that our team was able to make the process enjoyable for you. We look forward to welcoming you back next time!

March 21, 2024

Everyone I dealt with was a pleasure to do business with. They knew what they were doing and put together a deal in no time. It was a great experience. More

by Jimmy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gerth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Jimmy, thank you for your kind words! We're thrilled to hear about your positive experience with us. Our team works hard to ensure a smooth and efficient process for all our customers. If you have any questions or need assistance in the future, feel free to reach out.

March 21, 2024

My experience at Bedford was wonderful. Lisa was great. She is friendly and knowledgeable. My lease was up and she provided me all my options and even told me about savings through my c More

by Belinda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Belinda, thank you for sharing your positive experience with Lisa at Bedford. We're thrilled to hear that she provided excellent service and went above and beyond to help you!

March 12, 2024

2023 grand Cherokee with 2 bad batteries. Service dept rep Kim had an attitude, condescending, very passive aggressive. Told it would take hours to diagnose the issue and it took a day and a More

by Drew
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Drew, we'd like to apologize for any negative experiences at your service appointment. We want to ensure that all of our customers receive the utmost customer service, and we'd like to work with you to resolve this issue. When you have a moment, please reach out to us. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

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