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Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
632 Reviews
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531 N Bedford Rd

Bedford Hills, NY

10507

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Showing 632 reviews

January 22, 2022

Lisa was fantastic! Very easy to work with and helped me get the exact truck I wanted. The delivery and paperwork process was smooth and I’m happy with my new truck. Thank you, thank you! More

by Seth.Hirschel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Valloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We truly appreciate your feedback for Lisa! Thank you for taking the opportunity to let us know how your experience went. Congratulations on your amazing new truck. We look forward to working with you again so please reach out if you are in need of assistance!

January 22, 2022

Restored my faith in humanity... Responsive, Attentive and most importantly HONEST. Lisa and Frank were amazing! It couldn't have gone any smoother... Bedford Jeep seems like an oasis, and should be a mo More

by pauliesv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We cannot thank you enough for taking a moment to let us know how your experience went! Thank you for sharing such great feedback for Lisa, Frank, and our team. Enjoy your new ride and please reach out if we can be of assistance in the future!

January 21, 2022

I have never experienced such poor service. I have a brand new truck that I’m experiencing problems with. No one was really helpful, just told me to call customer service and wait on the phone for 45 m More

by Bcelaj21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/a
Jan 21, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We are sorry for any miscommunication and want to confirm we put a special order request in for the filter, which is unfortunately on a national back order. We have called surrounding dealerships to confirm they are also out of the filter. We apologize if Stellantis was unclear with timelines but we will be in touch soon as soon as the part is in. We hope you will provide us with the opportunity to make this right. Sincerely, Dante Odoardi, Service Manager, dante@bedfordjeep.com

Jan 21, 2022 -

Bcelaj21 responded

Interesting, i just called 2 other service departments in westchester. I made them confirm they had the correct parts to change my oil, I even gave them the last 8 digits of my vin to confirm. Both service departments found it hysterical when they found out why I made them confirm they had the correct parts. I would highly recommend that you guys get a new manager to run the show over there. Maybe things will be run more efficiently and we won’t have to worry about a national back order. Definitely much room for improvement.

January 15, 2022

Everyone and everything about my experience was first class. From start to delivery I was treated like a VIP. More

by Louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Odoardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie Cianflone
Jan 17, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

This is amazing feedback to receive, thank you for taking the opportunity to let us know how your experience went! We appreciate your kind words and hope you enjoy your new Jeep. Please reach out if we can be of further assistance. Congratulations!

January 13, 2022

Great deal and happy with the amenities the lease has to offer. Jeff is very knowledgeable and helps provide comfort with my new lease More

by ginaporco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Massicott
Jan 14, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We are truly grateful that you took the time out to leave us this note - thank you for your support! We look forward to serving you again so please reach out if you are ever in need of assistance!

January 12, 2022

I recently leased a new Jeep Cherokee from Bedford and Laurie Cianflone was my salesperson. I decided to write to you about Laurie for some obvious reasons, i.e., she was nice, she was good, also smart, s More

by jeff44
Recommend Dealer
Yes
Employees Worked With
Laurie Cianflone
Jan 13, 2022 -

jeff44 responded

I am verifying my review above

January 04, 2022

Lisa was phenomenal. She was able to rapidly and effectively help me through a large number of administrative hurdles in order to receive my new jeep wrangler. Lisa was able to accomplish this while More

by robjlombardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for letting us know about your experience searching for a new vehicle! We're happy Lisa provided a great service. Your feedback means a lot and we hope you will enjoy your amazing new Jeep Wrangler!

December 30, 2021

Ken and Anthony at Bedford Jeep were very helpful and knowledgeable. They made my buying experience easy More

by kjapga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Bedford Chrysler Dodge Jeep Ram responded

We're so glad to hear that you enjoyed working with Ken, Anthony, and the rest of our team! Thank you for taking the time to share your feedback with us!

December 29, 2021

Great service fast and painless process will definitely recommend to others. Mark is a great salesman More

by nick11282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 30, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We're so glad you had a great experience working with Mark! Thank you for taking the time to share your review!

December 26, 2021

Warren Pandiscia and the entire staff are just amazing. Best dealership I have ever worked with. No more Crappy dealings with Rockland Jeep Dodge - Worst dealership ever. More

by schiehsl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Bedford Chrysler Dodge Jeep Ram responded

We're so glad that you had a positive experience here at Bedford CDJR! It's great to hear that you enjoyed working with our team!

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